Why the CD/DVD drive is not detected by VISTA OS: laptop HP DV6000
Tried the system restore, it will not be displayed. BIOS shows is not the CD, but 'my computer '. How can I get the CD/DVD to be detected by the operating system: VISTA Home Premium?
Hello
Try the microsoft 'fix - it' for your problem below
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
and read this information too
http://support.Microsoft.com/kb/982116/en-us
Tags: Windows
Similar Questions
-
Was not aware there is a problem until I tried some recently audio and data CDs. Have you tried different Web sites to help you, however some of the directions come with a warning that by following certain procedures I can create other problems. The FixIt tool was not able to install the player.
Hello
Please ALL these even if you've done it before as it's often the total process that
solves the problem. You should also check with the system manufacturer as some readers do not use windows
by default the drivers and need their own, use the bottom and if no joy check on the site of the manufacturer of the system.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Hope these helps.
Rob - bicycle - Mark Twain said it is good. -
Media in the CD/DVD drive is not readable
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device responding drive is empty or the media format is not supported
WINDOWS VISTA HOME PREMIUM SERVICE PACK 2
RANGE OF COMPAQ PRESARIO CQ61 NOTEBOOK PC
- My laptop can read the DVD, but it will not read I try to play any CD. It will be still asking to insert the disc when I.
- See below the report of Mr. Microsoft Fix
I appreciate your help with this. Thank you
Problems found
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
The drive is empty or the media format is not supported
Not fixed
Insert the decipherable by media
Failed
Verified issues
Class filter drivers are corrupt
Class filter drivers are corrupt
One or more specific class filter drivers are missing/corrupted
Checked
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
One or more device-specific filter drivers are missing/corrupted
Checked
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
This device is faced with a problem that it prevents to function properly
Checked
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
The CD/DVD drive have been disabled in Device Manager
Checked
Drive is not assigned a drive letter
Drive is not assigned a drive letter
The CD/DVD drive is not accessible via a drive letter assigned
Checked
Problems found
Details of detection
6
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Not fixed
The drive is empty or the media format is not supported
Insert the decipherable by media
Failed
Insert a CD or a DVD disc play in the selected CD/DVD drive
Verified issues
Details of detection
6
Class filter drivers are corrupt
Checked
One or more specific class filter drivers are missing/corrupted
Fix class filter drivers
Not work
Remove references to class filter missing/corrupt driver
6
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Checked
One or more device-specific filter drivers are missing/corrupted
Uninstall the device
Not work
Uninstall the device problem
6
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Checked
This device is faced with a problem that it prevents to function properly
Rescan devices
Not work
Look for changes in available devices
Uninstall the device
Not work
Assign drive letters to all the readers who have no drive letter
6
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Checked
The CD/DVD drive have been disabled in Device Manager
Turn on the device
Not work
The device must be activated before it can be used
6
Drive is not assigned a drive letter
Checked
The CD/DVD drive is not accessible via a drive letter assigned
Drive letter
Not work
Assign drive letters to all the readers who have no drive letter
Hello
Well you have studied the issues pretty well. Could be material.
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.A CD/DVD cleaner might help.
CD have a tolerance + - and your must read on the edge outside these tolerances of discs.
They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014============================================
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Media in the CD/DVD drive is not readable (hp DVDRAM GT30L)
Hello guys. This is my first post in this forum.
I already ran the Microsoft fixit CD/DVD drive and the problem is the media in the CD/DVD drive is not readable (hp DVDRAM GT30L). I also tried the DVD in my desktop DVD player and stands so the problem is in the CD-ROM of the laptop.
Hello Blue_Cloud213,
Welcome to the HP Forums!
I understand that the computer is unable to read the CD and DVD. Since you reduced the problem to only one computer, please try all the steps in this document from HP: disk impossible reading disks (Windows 7)
Please let me know what happens. Thank you!
Mario
-
"The CD/DVD drive could not be connected."
Hi all
I have a follow-up question to my previous question. I have a CD with windows 2003 standard which I want to install on my virtual machine. I go to 'Connect' CD/DVD 1 I connect to my $ E, which is my DVD drive. But when I click on it I get the error:
"The CD/DVD drive could not be connected."
What I am doing wrong?
Best regards
Nathan-
Please send me the screenshot of network configuration
ability to chat in gtalk?
concerning
Prakash
-
CD/DVD drive is not detected, the disc is missing or disconnected
Well I have not tried to play anything or anything either burning on my laptop in a while and all of a sudden is not working more I followed suggestions on the microsoft site, but when I went into Device Manager to check on my drive anywhere it lists same CD-ROM/dvd-rom I'm so confused, I don't know what I tried to use microsoft not fixed and it's just as stuck as I am all he tells me it is than its disconnected or missing and cannot be found.
Oh and while I'm asking questions my sound stopped working a few months back the small volume in the lower right corner icon has an 'x' next to him now and he says: no audio output device is installed, I tried following the suggestions online for this with no luck either. I hope that its not anything internal since I just had the motherboard replaced by a few months before this happened
Thank you very much I hope you can help!
Hello
Well it still might be hardware or wiring.
Restart to make sure that nothing is inteferring with the process.
Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
solves the problem.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
that the troubleshooter does not, and those who "could" be the cause.Check with your system manufacturer Maker and device for possible firmware updates and the good
Your player registry entries.Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
a person with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Equium A200 - CD/DVD drive is not detected
I can't open any CD/DVD disc. The drive is not detected.
When checked in the management system, he demonstrated, the drivers are missing or corrupted.How do I download the drivers? Or is there another solution?
My model number is PSAF5E
Serial number is YT144538Q
And the CD/DVD device is POLE * DVD / RAM UJ-850 s ATA deviceHello!
T, you can download or reinstall the CD/DVD driver because it s a part of the OS (operating system).
It would be interesting if the BIOS can detect the drive. Please check this box.
It would also be interesting if you have an error as the #19 error message. This is known and a search around the forum.
Good bye
-
media in the CD/DVD drive is not readable HL-DT-ST DVD-RAM-GSA-H55L help!
How can I fix it?
Step 1: Please do all the below even if you did before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
The CD/DVD drive reads not my HP laptop.
My problem: I'm trying to upgrade to 64-bit on a laptop Windows 7 32-bit of Windows Vista; However, the CD/DVD drive cannot be read in my computer or Device Manager.
I already tried application Fix - It Microsoft, but to no avail.
I am not confident in working with the registry files, but if there is a simple and straightforward process to follow, I can handle.
Help, please!
Hello
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================================
After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Do step 2, you would need to know the registry entries to try then to ask the system and
Manufacturers of devices as well as checking with the Mycelial forums. Of course, check for the firm - update
Ware. If you can find reliable registry entries to try and need, we can help automate that
process once the information is known.Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Satellite A500-141 - the CD/DVD drive will not recognize any disk in the status bar
I watch the DVD yesterday and he played upward halfway through and almost jerky. Ejected and thought no more of him now, the player will not recognize any disc, be it video or sound. I tried a system restore but still the same thing that it is not read disks. Any help appreciated.
Thanks in advance.
Hi quietly,
If your CD/DVD drive doesn't work, how do you have a system restore?
Is the CD/DVD drive listed in Device Manager correctly or you see a yellow exclamation mark on it?
Maybe the lens is dirty and must be cleaned with a Microfiber cloth. Open try CD/DVD and try to clean the lens with a clean Microfiber cloth.
Check this box! -
My cd/dvd drive is not detected.
CDDVD DRIVE IS NOT DETECTED
A driver (service) for this device has been disabled. Another driver can provide this functionality. (Code 32).
Driver name: TSTTCORP CDDVDW TS-L633F
Depending on the operating system, try following the steps under "Windows 7 or Windows Vista" or "Windows XP" in the MS KB article:
http://support.Microsoft.com/kb/982116
These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.
Create a System Restore Point beforehand and restart the computer later.
-
The CD/DVD drive does not work. When I put a disk in it just spits it not.
Whenever I try to play a disc it just guard turn off. I looked back to see if the drive was working and he says he is. Well, then why are there no info on the disc at all? It won't even keep the disc inside it will push it over and over again. Please can someone help me? Thank you, Linda
Hello
1. this happens with all discs or any specific drive?
2. What is the brand and model of your computer?
3. the disc contains scratches?
4. don't you make changes to the computer before the show?
Please run the fixit from Microsoft mentioned in the link below.
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
It seems that the issue is with the CD/DVD drive itself, I suggest you to contact the computer manufacturer for assistance.
-
Dear team,
I use Acer 5740C with TSSTcorp CDDVDW TS - L633C ATA Device.It worked fine, but recently I formatted my drive because the cd/DVD drive driver wasn't loading and he lacked the drive. After formatting, my DVD player couldn't read any CD/DVD and watch as Emoty or balnk. While trying to open with right click, combustion process begin! I tried HARD but cannot be resolved. Set the auto play options and also uninstalling and reinstalling the drive, but nothing worked. Please Helppp.I'm waiting for the solution proper pleaseeee
Hi sergeblache,
Thanks for posting in the Microsoft Community.
I understand that you are facing problems to use the DVD drive to read and write disks, we try these steps and check if it helps.
Method 1:
Given that you've tried the Fixit and relocation of the reader, you can read the article and try manual steps to change the upper and lower filters in the registry settings. Check if this may help:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
Important: The article mentioned above shows you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.
For more information, see the article:
Method 2:
If you have installed a third-party DVD burning software, then Uninstall the same and look for the question.
If you need further assistance, please answer and we will be happy to help you.
-
Why the SD-R6112 drive will not read the table of contents through DVD Decrypter?
Why the hell used my reading of DVD-ROM/R/RW Toshiba SD-R6112 the TOC through DVD Decrypter?
She normally does! I use nero, Decrypter, DVD Shrink, and even Windows medai Player 9 series.It was working fine 2 days ago now pfft, will not work. Everything in the settings of the device checked, said everything works properly without conflicts. I unloaded the driver and rebooted then loaded it, same problem. I tried a disk driver that came with my laptop and is responsible, it is very good, so I take this CD work correctly, but won't load DVD. With DVD Decrypter, it says: could not retrieve the table of contents.
There must be a solution!
Hello
Are you trying to make illegal copies of DVD? ;)
-
DVD drive does not detect DVD satellite 1900-303
My CD-RW/DVD drive refuses to read DVDs, acting as if there is no disc in the drive, no matter what I try. I have not used the machine regularly in a while and just starting to discover this.
It also has a problem with burning discs, if it is of no interest. I bought a lens cleaner, but it won't work because the laptop still does not recognize the disc. Also, I've never fiddled with the control of the region and have already tried reinstalling the driver, but to no avail.
It's a S1900-303, the number of model PS192E-00G1N-EN.
Any help that anyone can give is much appreciated, it's really annoying.Thank you very much.
Hello guys
First of all if there are problems with burning CD or DVD, you will need to test different CD or DVD. Not all CD or DVD is compatible and can be used in the drive.
That's why check different CD/DVD from different manufacturers.But if the drive is not able to burn or play a CD/DVD, so I assume that the reader has a malfunction and only the replacement of the device could help.
@Judith: unit you seems to be new and the guarantee must cover replacing the drive.
But before you contact the ASP in your country, check the different media.
In the user manual a list with compatible and tested the CD and the DVD.
Maybe you are looking for
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