DVD/cd no longer works

Similar Questions

• CD-ROM/DVD-Rom no longer works

  CD-ROM/DVD-Rom no longer works, so I tried to update the driver manually, but he says "can not load material" I tried check the solution, it says "Windows cannot start this hardware device because its configuration (in the registry) is incomplete or damaged (Code 19).» How can I solve this problem. I'm not a person good tech

  Hello Vancouverhome,

  I suggest that you run by following the below Fix - it. This will automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media:
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  1. click on start this image and then click on all programs.

  2. click on accessories and then click Run.

  3 type regedit, and then click OK, if you are prompted for an administrator password or a confirmation, type the password or click on allow.

  In the navigation pane, find and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  4. in the right pane, click UpperFilters.

  Note: You may also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters. If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step 8.

  5. on the Edit menu, click on delete.

  6. When you are prompted to confirm the deletion, click Yes.

  7. in the right pane, click LowerFilters.

  Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you. Go to the section "Next steps" to learn how you can find more solutions or more help on the Microsoft Web site.

  8. in the Edit menu, click on delete.

  9. When you are prompted to confirm the deletion, click Yes.

  10. exit the registry editor.

  11. restart the computer.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) how to back up and restore the registry in Windows

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• Portege R500 - CD/DVD drive no longer works

  Does anyone found a resolution to this?

  Like David, my DVD Multidrive on my R500 abruptly arrested recently - I can open/close the player, but he does not appear in Windows Explorer as a disk is valid. Do not think that I have nothing installed on the machine.

  Interestingly, I never really use the DVD player. Indeed, because of all the * heat * questions, I used to "Power Off" of the device, via the DVD icon in the system tray (i.e. option enabled me to Power on / off the unit). So while the power was OFF, it's cold the machine, and so the fan was rarely on.

  Now that my computer no longer recognizes the drive, this icon it simply shows that disabled, no possibility to the power on/off switch, and this noisy fan is almost always on. In addition, because it seems that the machine tries to recognize the drive subject time at startup, all re-start, reboot the machine now takes a few minutes to start...

  For the optical drive firmware update help? Or is there some other fix?

  Hello

  > but my Portege R500 CD/DVD drive has stopped working the next day, I had attached an external CD - RW drive for me to burn discs. Maybe it did disable my built-in drive?
  This could be the key;
  Try to access the Device Manager and remove the CD/DVD player listed and all USB host controllers and USB root hub.

  Again, restart the laptop.
  After new check restart if the CD/DVD drive has been recognized again.

• Satellite Pro L300 Windows 7 Upgrade - DVD player no longer works

  Hello

  I upgraded my Satellite Pro L300 Windows Vista to Windows 7 a few months back, now, I noticed the Player DVD no longer works! All ok in Device Manager, but the habit of reading anything.

  I have use a Toshiba Windows 7 upgrade disk that could be my problem. I used the Windows 7 Upgrade Advisor and Windows 7 Ultimate disc.

  I tried to download and install the latest Windows 7 32 bit DVD Toshiba drivers but still no joy.

  Can someone advise procedure I should follow to correct, if I need to downgrade back to Vista, hope not!

  Thank you.

  Optical disc drive is properly listed in Windows Explorer?
  Do you have problems with some specific discs?
  Original music and film discs are readable?

  What player you use to watch movies?

• DVD drive no longer works and disappears from MS explore

  New "TSSTcorp CDDVDW SH-S223C ATA Device" Samsung dvd player is visible in Windows Explorer after starting the machine.  He can see an audio CD.  However, when a DVD is inserted it reads very slowly, then stops and the drive is no longer visible in Windows Explorer.

  I updated the firmware with a utility Samsung called Firmware Samsung ODD liveupdate, but this made no difference.

  Hello

  For a new disk that should really be fixed/replaced under warranty.

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  --------------------------------------------------------------------------------------------------------

  You can try these but it seems that the drive has a hardware problem.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• DVD drive no longer works on the Satellite X 200

  Hello

  Although my laptop X 200-191 is just 3 weeks, this afternoon the DVD player suddenly stopped working. When I insert a dvd, the drive makes sounds like it will play the DVD, then stops and nothing more happens. When I click on the DVD drive in 'my computer' section, the Player opens and asks you a DVD... It will not play music cd's.

  I just installed a new (HD) driver for the DVD drive on the toshiba site, which should be compatible. I also tried to reinstall the previous driver, but the problem persists. I can't use the CD recovery either, for the reader DVD does not have to start the recovery cd...

  Can anyone help?

  Thanks in advance,

  Stoter13

  Hi mate,

  This looks like a serious hardware problem. Please visit the link below and contact the nearest authorized service partner in your country:

  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT#

  I mean you still (and enough) warranty on this machine, just let it repair and everything should go after the repair...

  Welcome them

• Satellite A210 - 146:Toshiba DVD player no longer works

  Hi, I have a Satellite A210-146, and installed Toshiba DVD player has stopped working. He used to work, but I believe that there is some program compatibility issues. Is there a way to know which program it may touch without uninstalling or reinstalling programs?

  Any advice or suggestions greatly appreciated, thanks

  What happen exactly when you want to use a Toshiba DVD player? Is there an error message?

• Portege R500 - DVD is no longer working

  Someone at - it ideas why my DVD drive has stopped working?

  I have a Portege R500 - 11 c and in Device Manager I have a yellow exclamation mark against Bus USB controllers / USB Mass Storage Device
  When I click through for more details, he said:

  Location: Port_ #0004.Hub_ #0005

  "This device cannot start. (Code 10)

  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available. »

  Search for Solutions has the answer.

  It is strange because it is power to the player, when I put a disc in I can hear him pull up, but it becomes visible to the machine!

  Pointers would be useful.

  see you soon,
  David

  If a yellow exclamation point appears in the device, close the USB hubs\controller Manager, then a USB driver problem would be possible.
  In most cases, a new installation of USB might help to get rid of this annoying problem of USB.

  -Remove and disconnect all external USB devices that are connected to the laptop.
  -Go to the Device Manager and remove the USB hubs and USB controllers.
  -reboot the machine.

  New OS reboot should reinstall USB drivers, and the operating system should recognize the USB ports again. After this short intervention, connect the external USB CD. DVD player and check if it would show up in my computer

  Good bye

• The Satellite A series CD/DVD drive no longer works

  I bought my computer Toshiba Satellite A of the series with Windows Vista installed. I removed Vista and installed windows XP on the computer.
  Now, the dvd player does not work properly. When burning the DVD it burns only 6 percent and then gives the following message is displayed: "unspecified error".

  I searched the internet for a solution, but the given solution does not work because the upper and lower filters must not be located in the file regedt32.exe.
  Is there anyone who can tell me what to do and how this problem can be solved?

  Regarding, Jens Oolders

  Hello

  I found the same information as the upper and lower values filter would have a bad influence on the use of CD/DVD drive.
  Many people have reported an improvement in performance after deleting the upper and lower filter of this registry key values;
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  To start the registration type please; RUN REGEDIT in the window.

  After this procedure, you must restart the laptop again.

  May I ask what burning program you use?
  I would recommend Nero. It supports several different additional functions such as 'Test Drive' or ' control the speed in the car.
  It all works to get performance better combustion.

  Perhaps, you use switch to Nero and test different DVD from different vendors!

• DVD drive no longer works Code 10 failure initialization

  My computer is less than two years.  It came with Vista.
  The CD/DVD multi Recorder initially worked, but has stopped working.
  Diagnosis say the drivers are up to date, but there is a problem with the device:
  HL-DT-ST DVDRAM_GSA - H60N ATA.
  I had not used a lot, so it should not really be worn.
  My problem looks like the display by "Jackie", but I noticed that our device numbers are different.
  Please notify.

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Please make all below even if you have done some before as it is often the set of operations which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• My CD/DVD drive no longer works after installing an update for Roxio Burn, (it was working perfectly until after the update).

  Hi, my CD/DVD drive has stopped working after I installed an update for Roxio Burn. I tried uninstalling and reinstalling, updating all windows and my device driver programs, but I just comes up with one, "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ', warning. The DVD/CD player that I use is called TSST corp DVD +-RW TS - H653G

  Hello

  Code 39 means that the driver is corrupted or missing.

  Having too many CD/DVD programs can cause strange problems, especially if they're loading of parts of them.
  Selves at the start because they will be competing for resources. This does not mean that this problem was caused by
  These however is a possibility depending on which and how many you have installed.

  Definitel check with the help of Roxio and their forums - you may need to uninstall Roxio to see if this
  allows the reader to work (not re - install until the issue is resolved).

  -------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• My cd/dvd drive no longer works and is not rognized by my computer anymore. How can I reinstall?

  My cd/dvd driver is no longer recognized by Windows XP when I try to play a cd or movie, or try burning anything I get no response from the unit at all.  I tried a system restore but it did not work.  I see the instructions on the internet on how to uninstall and reinstall, but it seems that the device driver is just went and I don't know how to recover or reinstall.  I'm on a laptop HP Pavilion entertainment with Windws XP.  Any help would be appreciated.

  Thank you

  Hello
  1 - do you mean that the CD/DVD drive does not appear in Device Manager and windows Explorer?
  2 did you recent hardware or software changes to your computer before this problem?

  You can try the tool Fixit of the article below and check if that helps.
  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

  You may be interested to have a look at the article below.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641

• Satellite C660 - CD/DVD drive no longer works

  Hello

  For some reason any my cd/dvd burner will not blank discs write. It worked very well recently, but seems to have stopped. I tried to write data and a normal cd through Windows Media player, Nero essentials 9 (which has been pre loaded on the pc) and via a call from Burnaware free burning software. Who never I use goes through the procedure of Brown, checks and finalizes the disc and ejects it saying burn was successful, but when I relload the disc, it shows as empty.

  Any help would be gratfully received.

  TSSTcorp cddvdw ts l633c is the cd/dvd on the computer. I uninstalled and re installed but it had no effect. He reads the discs well.

  What blank media you tested?
  Have you tried using blank media from different manufacturers (product quality as TDK or Verbatim)?

• After BIOS update DVD drive no longer works

  I make a test with the new bios on my Satellite A80-131.

  I install the new bios 2.60 more old bios (2.40) and my MATHISITA DVD does not read or write DVDs more!

  I reinstall Windows XP Home with the new bios and the my DVD-MATHISITA is not read or write DVDs more!

  I reinstall old bios (2.40) with winphlash (phoenix bios) and my DVD-MATHISITA read or burn DVDs new!

  Conclusion: If you have any problem with DVD-ROM to reinstall your old bios.

  Hello

  Well, it of strange but thanks for the information. It could be very useful for other users.
  By the way; on the Toshiba driver page, you will find the update of the firmware.
  Maybe after the upgrade of the BIOS you should make the reader to update firmware.
  But as far as I know that you can not do one reveres firmware. After the new installation of the firmware, you will not be able to install an older version.

  So in my opinion you shouldn't do any upgrade now. If you drive works so don t change anything ;)

• Re: Dvd drive no longer works on my Equium A300D - 16 c

  Hi, I need help!

  My Equium A300D - 16 c ceased to recognize any kind of disc, I ve tried to double click on the drive but they hunted gey and the message "Please insert a disk into the drive" appears.

  After reading the posts previous back to a little not to seem too much like a dumb blonde and have checked so far the values of registry - which are not defined, uninstalled the drive via the device of system - nothing works. He was only about 2 months and cannot really be without it.

  Any help would be much appreciated

  Try to remove the drive from Device Manager, restart the computer and test it again.
  Have you tested with original DVD and music CD?

• DVD players no longer work.

  I was removing a program, and now I've lost the use of two of my DVD burners. In Device Manager, I got a yellow! on both discs and code 41. I followed the instructions to remove Upper and Lower filters now the! has disappeared, but they will still not read a cd. There is always an upper and lower Filter.bak file, but the instructions said that they should not be removed. When I put a CD in the drive starts the Autorun and CD turns but is only it works. If I do one explores on the disc, it comes in white as if nothing is on the CD. At this point, I'm at a loss on how to get my readers in working condition. I also tried a files system, but that also failed.

  I ended up removing all my software CD (Roxio and Pinnacle instant DVD) writing this solves the problem. Everything is now back to normal.