DVD drive don't read the software after factory reset

Similar Questions

• HP 2000-2B09WM DVD drive don't read do not; a Windows 8

  HP 2000-2B09WM DVD drive don't read do not. I have Windows 8 OS. Have you tried the MS CD/DVD it Fix troubleshooter and I am given the following: media in the CD/DVD drive is not readable (hp DVD A DS8A8SH SATA CdRom Device)... Not fixed.

  So, how can it be resolved? Thank you.

  Hello @jsilvester2006 ,

  Welcome to the HP Forums!

  I understand that your CD/DVD drive on your laptop does not work.

  Can you please answer the following questions:

  You have recently installed software or Windows updates?

  When did you start in this topic?

  Have you tried several DVD?

  Make sure you have the latest version of the installed CyberLink PowerDVD software. Without this software, the DVD drive cannot read DVD or Blu - ray discs. You can download this software here: the CyberLink PowerDVD software.

  You can also try to do a restore system before the issue started if it a question recently of news. You can access the restoration through the HP Recovery Manager by tapping the F11 key, while the portable lights.

  I would like to know if it works for you.

• MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

  MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

  I DON'T KNOW WHAT IT IS.

  I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

  IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

  HELP PLZ

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean power
  and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• COMBO DVD DRIVE DOES NOT READ THE DVD DOUBLE LAYER

  DEAR MEMBERS

  V HAVE DELL OPTIPLEX 330 PURACHED SYSTEMS. WHEN V TRIED TO RUN MAGZINE OF FIGURES AND OTHER DVD DOUBLE LAYER ON IT. DVD PLAYER DID NOT READ THE DVD SAID. WE HAVE REPORTED THE MATTER TO DELL. BUT AFTER HAVING REPORTED THE MATTER TO LONG-TERM DELL, NO SOLUTION HAS BEEN GIVEN BY THEM

  PLS COMMENT

  URS

  SGUPTA

  
  

• Seeing the drive DVD Satellite M50 does not turn OFF, CD/DVD drive don't read do not

  Hello

  I have a Satellite M50 - mx5 with a carpet * a DVD player. When I insert the CD or DVD, the player starts, turns the CD autour (the indicator light flashes)... but a few seconds later, the drive stops turning, but the DVD drive light is on.

  Windows also think that the DVD drive is empty.
  I also tried to boot Windows from the CD when the computer starts upward, but without success either.

  Ideas for what is wrong? Is my DVD drive broken?

  Thank you
  Eli

  Hello

  Sorry to said but in my opinion, drive is dead and that the replacement allows the reader features can save.

  But be aware that not every drive is supported and can be used with the laptop!
  Take a look in the user manual. Sometimes the compatible players are listed.
  And it s useful to know that all parts can be ordered from the ASP in your country.

  have a nice weekend ;)

• NEED HELP WITH DVD DRIVE DON'T READ DO NOT DRIVE

  DVD player does not try to install a software, but it does not even recognize that a disk has been placed in the pilot. Think that I removed it by accident.

  Hello

  1 does happen with all disks?

  2. you get any error message?

  3. What is the brand and model of the CD\DVD driver?

  4. don't you make changes to the computer until the problem occurred?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1: Try to run fix it from the link below.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 2: Your CD or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/314060

  Hope this information is useful.

• Combo DVD/CD DVD drive don't read not more, still reads CDs

  I just popped a DVD in a CD/DVD combo drive that I use for years and he refuses to acknowledge that there is nothing on the disc.
  It also seems to take a lot of time to ride.

  I tried Device Manager and the "driver update", but it says that I have the best driver.

  I use this drive for CD-RW/DVD-ROM combo for years and there has not been a problem. I tried several DVD-Rs serious and two commercial DVD movie discs and I get the same results as in this picture
  
  However, I have also tried several CD - r both music and audio and he recognizes them perfectly.
  I also tested the DVD in my computer Windows 7, and he recognizes them without problem. I was able to open a text file on the data DVD and see a few seconds of a film before I closed it.

  I don't remember the last time I watched a DVD movie, and I think the last time I used a DVD on this computer was when I played Gate II of Baldur's, which according to the files recording was in June since I played something on CD instead.
  I only burned both DVD of Baldur Gate I, II, Planescape Tormenet and Final Fantasy VII and VIII of the CED for this old computer (it came with Windows 98SE, it is NOT a new system), so it is not difficult to determine when I finally used a DVD on it.

  I have not noticed problems in using the drive as a CD drive, but haven't used the cd burner appearance or the appearance of DVD player in several months. I generally use DVD data on a newer Windows 7 computer and only use it for a few old games or music that normally use the CD, even if it's the main goal is to share my parallel printer with the new Windows 7 system that does not have a parallel port and a central server for my curriculum vitae cover letters and anything else I might want to access it from my modern desktop or laptop computer.

  I think it was more of a hardware issue, if it wasn't for the fact that it is reading CD without problem.

  P.S. I broke out the CD/DVD cleaner lens and it has no effect.

  Hello.

  As the PML said readers use different lasers for different drives.  I encountered this problem several times and replace the drive is your only option.

  See you soon.

• CD/DVD drive does not read the newspapers.

  A blank 'CD' message appears when a DVD + R disc is inserted (IE a disc created images or slide show)

  First of all, what version of Windows®, the edition and service pack level is your system running?

  Second, to describe the material in question, please?
  What is the manufacturer and model of the optical drive?
  What is the manufacturer and model of your system so excited?
  What is the manufacturer and model of the motherboard if it is not packed?

  Finally and most importantly, please read: KB555375 - how to ask a question.

  The manufacturer of the drive and the model is important because there are scanners which were manufactured until the latest optical media definitions were defined.  Many of these same readers have updated firmware that will allow them to recognize several types of media.  If your system is shipped with the disk in it, package manager can have the firmware update on their support site.  If not supplied in a system, you can go to the optical drive manufacturer support web site to search for updates to the firmware.  (Often easier said than done.  A search engine may be involved...)  There may be other material considerations, that's why we ask for the manufacturer of motherboard and model or a system.

  No member of this forum is omniscient!  Provide complete information leads directly to all the answers!

• HP Pavillion P6687: DVD drive don't read do not

  Hi all

  Recently I have problems with my DVD drive. It will not read the DVD when they are inserted and when I try to see through Windows Explorer, I am asked to insert a disc.

  The drawer opens and closes and I hear work but it does not recognize the discs.

  I believe that the optics are good, because it works very well and will autostart and play a cd when inserted.

  Any help would be appreciated.

  Thank you

  It's strange but here is the link

  https://support.Microsoft.com/en-us/mats/cd_dvd_drive_problems/en-us

  If the drive is faulty, DVD players are inexpensive, at least in the USA.  They can purchsed for less than US $25

• Dell studio 15 computer laptop dvd drive don't read do not discs in Vista

  IAM using dell studio 15 laptop with vista 32 bit os.my dvd player is not reading any disc

  Pleas give me the solution

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• DVD drive don't read do not install DVD, burn CD work

  So I guess it's a hardware problem with my DVD player. As mentioned in the title, it will not read the installation discs but burned CD is good.

  -J' I tried to reboot the computer, it does not solve

  -J' reinstalled the drivers for the DVD, do not solve

  -Started the DVD in BIOS, didn't solve it

  I have a M17x r3 laptop, Win 7 64, the DVD is HL-DT-ST DVDRWBD CA30N

  Hi Pascalywood,

  Test your drive using the Dell diagnostics. I describe the procedure in my guide for troubleshooting linked below. Make sure you put a DVD disc into the drive during the reading test.

• Backup complete pc cannot find the image after factory reset

  Don't know what forum this is because it is not quite fit any category.  Happy to have redirected it.

  Had some problems with my laptop, so I created a full backup in Vista Business pc.  Then I reset the phone to factory settings and tried to reinstall the saved image.  The Vista is OEM installed, so used F8.  The system can't find the image even if I select D drive and view the file.

  Thinking it's perhaps something to do with connections etc. that I had put in place a new instance, I created a new complete pc backup and it does not find this to be.

  I bought Acronis and copied the original image (which was also recorded on an external drive) then tried to reinstall on drive C.  He failed.

  Don't know what to do next.  Everything seems to be on the disks.  I read something about the load drivers.  Also something about the use of a virtual server.

  Don't know where to go from here.  It's been nearly three days.

  Nine Hills,

  Where you store your backup Image? On your D drive?

  You have access to a retail Vista installation disc? If Yes, you can run the System Recovery Options that allow you to do a complete PC Restore to outside the Vista desktop environment.

  If not, try the following steps:

  1. Click on Start-> in the field type to start searching the backup status and Configuration, click on enter.
  2. Click on restore files on the left, click Advanced Restore. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
  3. Choose the files from a backup made on a different computer.
  4. Select the location of the backup you want to restore. (Can you locate your Image of restoration here?)
  5. Click Next, and follow the wizard to complete your restoration.

  This resolves who you know?

  Rami
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How can I only restore contacts and calendar but not the system after factory reset settings?

  Hello

  I have an iPhone 5.  I forgot the password of restrictions long ago and no backups prior to that date.  I want to do a factory reset.  How can I do this while keeping a copy of my contacts, notebooks, lists and schedules, so I can re - sync after the reset?  I don't want to re - sync system settings that my backup plays up and want to do a clean install of the main parameters.

  All advice appreciated.

  Chris

  You need to store your contacts and calendars on your computer or Cloud Computing service.

  AR you not do?

• SPA942 not visible to the network after factory reset

  Hello

  A while ago someone at our office a factory reset on one of our Linksys SPA942 phones.  He thought that it worked (it worked flawlessly; but our router has decreased. Great).  The sad thing is, from the factory, it did not work.

  The problem is that no matter what we try - DHCP or static IP - we do not seem to make this device visible on our network. As in, type us its IP address in a browser and do not see the Setup page.

  We have tried everything we can think of.  Subnet mask is correct. Addresses DNS and IP - PBX (for not they should really make a difference) are correct.  I don't see what the problem is.

  Can someone please offer a suggestion, before go me crazy? !!!

  Thank you very much.

  Jarrod

  First of all, thank you for your response. It prompted me to do some play. Here are the results, in case anyone else having a similar problem (a cable by a novice/cheapskate) stumbles across this post...

  We don't have a SPA9000. Simply, we have a Belkin router wired to four points:

  1. downstairs IP - PBX - work

  2. downstairs SPA942 & PC - both work

  3. downstairs SPA942 & PC - both work

  4 floor SPA942 (does not work) & PC (work)

  So... all PC connect perfectly to the Internet and the network, as do both phones down.

  Following the principle of your simple suggestion ("make sure that it is correctly connected to the network") and the first rule of tech support ("is the computer plugged in, sir?"), I decided to reject the hypothesis that the handset was at fault and check if the connection upstairs was to blame (even if the PC we have up there connects very well).

  Bingo! Telephone three works when it is plugged downstairs. Phone two, which worked fine at the bottom, does not work on the floor.

  So now I know what the problem is... but have no idea WHY the problem is. Why don't the floor point network working perfectly for each device I care to plug in - office book server, ATA, fax, you name it - and not for the SPA942?

  I changed all the cables around the router, in order to verify if there was something wrong with a specific port. That has not changed anything. Assume that all router ports are fine.

  So what does this leave... the cable? Seems unlikely, but all other possibilities have been rejected.

  So, I put the phone on the floor downstairs and plugged directly on the router, using another length of cable. Knit then all three phones.

  Look closer to the floor and found wiring that it is three separate lengths of CAT5, joined with connectors RJ45 base (suppose cabler could not to allow/couldn't be bothered buying a cable length).

  Last question... it is likely one of the lengths is a cable cross/patch... that all the devices other than our SPA942 are smart enough to understand this and to compensate accordingly? How the office is wired, it is very tedious and precarious (12 foot ceilings, etc.) to get in there and change the cable lengths, but obviously do so if it is the likely culprit.

  Thanks again,

  JD

• Need help to reinstall the certificate after factory reset

  I have an ASA 5512 x race worm 9.1 AMPS Ver7.1 2 (3), I had to do a factory reset on the device and now when I use the anyconnect vpn wizzard and I'm trying to install the certificate on the device before the reset, I get the ERROR: failed to import PKCS12 operation.

  The old certificate has been generated by this device.

  How can I reinstall the old certificate?

  Thank you

  Scott

  You can, but you still need their intermediate certificate for the SAA can set up a chain of trust from the issued certificate (if it is initially issued or reissued)