DVD RAM does not

HP DVDRAM GT10L ATA stopped working. Device manager shows yellow mark. in the properties shows device can not start (error code 10). Uninstall and reinstall the drivers moved. Help, please.

Thanks, Niranjan, I already did, uninstall, then by restarting computer, but at the start it starts the installation of the driver and is unable to do so. in Device Manager, it says device cannot start (error code 10). Thank you

Hello

Thank you for visiting Microsoft Community.

According to the description, I understand that you are facing problems with your DVD ROM. I will certainly help you to question.

As you have already tried suggestions provided by Niranjan, I suggest you check out the link below:

https://support.Microsoft.com/en-us/KB/943104

You can also check out the link below:

Your CD-ROM or DVD drive is not recognized by Windows or other programs

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

Hope this information helps.

Meet us with the State of the question.

Tags: Windows

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