G5210it: hp dvd - ram gh60l not visible in windows 10

Hello

problem: dvd unit does not; It is not visible in computing resources

This happens after the update from windows 7 to windows 10

-the dvd is in the BIOS: described as hp dvd - ram gh60l

-It is provided: it opens and closes correctly using its button

-It is not visible in the resources of the computer

-It is not visible in the list of devices, even if I show hidden devices (devmgr_show_nonpresent_devices = 1)

-J' downloaded and installed the HP driver, even if it's for windows 7

http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=vc_100477_2&swEnvOid=4054

-J' checked the 4D36E965-E325-11CE-BFC1-08002BE10318 low register - and upperfilter: never show

so my questions are:

can it work with windows 10?

any clue?

Thank you

Hello!

I had exactly the same problem. For me it worked with "Resolution 5" in support of Microsofts bullentine https://support.microsoft.com/en-us/kb/314060.

Tags: HP Desktops

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