Dxdiag shows as directx features are not available. HP dv7 6490 Radeon graphics card
Hey recently I tried to play this game and he said that I don't have the minimum requirement of directx which is 10.0, but when I open dxdiag it shows that I don't have directx 11.0
So presumably you updated drivers via windows update? That being the case, go to the HP site support and reinstall the drivers for them, or use the HP on the desktop shortcut to update the drivers.
Drivers for notebooks are specific and provided only maker by this manufacturer.
The display is in any case a way spec one and can only play in low detail
http://www.notebookcheck.NET/AMD-Radeon-HD-6490M.43843.0.html
Tags: Windows
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Thanks for posting your question on the forum of the Microsoft community.
I would like to know some information about the problem so that we can help you better.
What is the full error message or code when you say, "directx features are not available?"
I appreciate your efforts to resolve the issue. We will work together to solve this problem.
I would suggest trying the following methods and check if it helps.
Method 1:
Please follow these steps and check the issue.a. open "Tool of DirectX diagnosis" by clicking on the button start, type dxdiag in the start search box, then press ENTER.
b. click the "display" tab and then on the "DirectX features" tab, check if the 'DirectDraw', "Direct3D" or "AGP Texture acceleration" is marked as "not available".
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Method 2:
Please use the suggestions provided in this Microsoft support article and check.
Reference:
Diagnosing basic problems with DirectX
http://Windows.Microsoft.com/en-in/Windows7/diagnosing-basic-problems-with-DirectXAdditional information:
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