Dynadock 3.0 Ethernet works not regardless of the used OS

To integrate a new laptop in my environment, I bought a designed with Gigabit-Ethernet Dynadock yesterday - ideal 3.0 and 5.1 Audio.

Supported Windows 8.1 in a perfect way, I updated the Firmware in a first step to the release of December, which was a big mistake!

I haven't checked with the former, but the new firmware seems defective!

Each device is installed without problem on 3 laptops (Win 7 x 86, Win 7 x 64 and Win x 64 8.1), but none of this notebook, the dynadock ethernet device working.

It is shown as properly installed and works, but it does not receive any package Ethernet - to send, if I think that the statistics of the network of the operating system. Nowhere, I could find no clue to identify a driver problem. As the ethernet port receives no response from the dhcp server, the operating system shows a yellow "!" in the status-symbol bar.

That's all.
I checked the connection even with an old-to-ethernet-adapter USB, which has been a success.

So far, I suppose, that the FW is broken, because, if the drivers are o.k. and connection is OK as well, the only other explanation would be that the HW is broken, which seems unlikely for a new device.

Any other idea?
Similar experience? Advice?

I'll send the device back, to get a new one? Will there be a fix for FW available soon?
Can I reinstall the old FW (how)?

BR
Guido

> but none of this notebook, the dynadock ethernet device working.

First you must download the latest version of software (compatible with Win 8.1) of displaylink page:
http://www.DisplayLink.com/support/downloads.php

You should also read the article on upgrading to Win 8.1
http://www.DisplayLink.com/support/ticket.php?id=346

If LAN is not recognized you must manually update the Dynadock U3 LAN driver. To search for drivers in the folder: C:\Program Files\DisplayLink base logiciels\

Try also to forward the authentication settings of the internal to the external network adapter.
Open the properties of the internal network card and choose the parameters of the tab "authentication."

Now check the option titled enable IEEE 802. 1 x authentication for this network
Choose EAP type: EAP (PEAP)

Also check the option called authenticate as computer when computer information is available

After you apply the settings on this tab map LAN Dynadock, it should work without any problems.

Tags: Toshiba

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