E-mail questions / Customer Service?

Similar Questions

• Does anyone have a contact e-mail for customer service?

  Does anyone have a contact e-mail for customer service?

  Hi Orlandozo,

  Please visit the following link: Contact Customer Care

  Kind regards

  Tanuj

• I continue to receive e-mails that look like they are MSN customer service, but they are not. How can I stop them?

  original title: FAKE MSN CUSTOMER SERVICE emails

  I GET E-MAILS THAT RESEMBLE THE OFFICIAL MSN CUSTOMER SERVICE. E-MAIL OR MAKE PRETEND THAT I PROVIDE THE AUDIT OF THE ACCOUNTS OF MY ACCOUT OR IT WILL BE CLOSED FOREVER.  I SENT THE E-MAIL ADDRESS TO MSN ABUSE E-MAIL ADDRESS TO GET ONLY ONE EMAIL RESPONSE FORM. THE E-MAILS KEPT COMING. WHAT CARE NO MATTER WHO OR WHAT?

  I'VE ALREADY SENT TO THE TECHNICAL SUPPORT MSN AND ABUSE OF E-MAIL WITHOUT ANY SOLUTION. THEY CARE ABOUT PEOPLE PRETENDING TO BE MICROSOFT?

  Hello

  The question you posted would be better suited on the MSN support. I suggest you check with the MSN Help for more information.

  Check out the link to contact MSN support.

  http://support.Microsoft.com/kb/940784

• Mailing address of Customer Service in the cosy Prairiel, Wi

  I have to return my SansaClip + for a replacement and have the authorization number.

  I'm in Thailand and the pre-printed UPS label is USA shipping so I will send the unit in

  at my expense.  In my email to them, I said I will ship it but they me sent back the label

  and not the physical address.

  Does anyone have the mailing address of the customer service located at Center

  Pleasant Prairie (Wisconsin)?  That's where I sent my another defective device.

  Thank you.

  the address must appear on the label.

• Due to a slow internet connection, I tried to download my purchased software several times with no success. Then, I continued receives the following message: "TOO_MANY_DL_ATTEMPTS if you have any questions, please contact Digital River Customer Service."

  Due to a slow internet connection, I tried to download my purchase

  software several times without success. Then, I continued to receive the

  following message appears:

  
  

  'TOO_MANY_DL_ATTEMPTS '.

  
  

  If you have any questions, please contact Digital River Customer Service

  to [email protected]. »

  I contacted them and they said I need to contact Adobe.

  no idea how to fix?

  Thank you very much.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • Premiere Elements: 14, 13, 12, 11, 10: 9, 8, 7
  • Photoshop Elements: 10, 12, 14, 11, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".

• The customer service is terrible.  Can someone answer the simplest questions?

  The customer service is terrible.  Can someone answer the simplest questions?

  Here's how to get this shortcut.  With respect to offline behavior, disconnect your Internet connection and see how it goes before go you on the field.

  

• I need to transfer my acrobat from adobe on a new computer.  Telephone customer service was able to help and directed me to post a question in the case where a person will get back to me.

  I am told that someone from Adobe technical support will respond to that.

  First of all, this isn't a technical support

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• Pro Tips: Troubleshooting scan to E-mail questions in e-all-in-one printers and ePrint

  Hello e-all-in-one printer users,.

  If you're reading this, chances are you have a problem of webservices in your HP e-all-in-one printer. If you can not scan to e-mail, use ePrint, or get a code application, this post is for you.

  Many of later vintage (2010 and beyond) Photosmart, ENVY and Officejet series e-all-in-one printers share the same Web services and Wireless features. Within these series printer, you can enable wireless and Web services (ePrint, scan to e-mail, printable sheets) connectivity of the façade do their installation for use with Android, Windows, iOS, Macand Chrome OS much simpler than the old printer models. Of course, when things go wrong or there is confusion about the use of the printer and features such as printing and scanning to e-mail stop working, the correction of these problems is the same in most of the models.

  WebServices are not connected: what affects?

  When the webservices connectivity is lost ePrint, scan to e-mailand pads features will stop working. If you are just getting started with the installation of your printer, the inability to generate a code application (to add your connected HP printer or sign in to Instant ink) can be attributed to not being able to afford Web services. If you are affected by any of these questions, read on. I have some suggestions that might help.

  Ordinary remedies

  • Before set you Web services, make sure that your printer is connected to a network, either via an ethernet cable or Wirelessconnection. Print a report of Network Configuration of your printer front panel (usually this is located under Tools / reports) to confirm an active ethernet connection.
  • If you are connected wireless, touch the wireless icon printer . If you see as connected and there is an IP addresses starting with 192.168... or, 10 grand. If this isn't the case, run the Wireless Setup Wizard to connect you with your network name (SSID) and enter the password wireless you are prompted.
  • Ensure that the date and time your printer settings are correct. You can check and adjust this via the front panel of the printer in most cases and trivia: the printer Web server integrated.
  • Now, with network connectivity guaranteed webservices icon or (depending on model) and try to activate Web services.
  • If you have managed to connect and a leaflet printed, or at the very least, an [email protected] address is displayed on the front panel of the printer, perfect, Web services are now functional. This means that you can now ask your HP printer connected , or use one of the above characteristics *.

  Note that ePrint and scan to e-mail feature are addressed later in this post if you still need help with these functions.

  • If the webservices are always not, try your printer restore default*.

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom @hpeprint.com address that it will be permanently deleted. For more information on custom addresses ePrint, click here.

  Here's how:

  • The printer's front panel, press the Setup/key icon and then tap tools
  • Select Restore to factory settings
  • Note this new printer may contain this setting under the heading maintenance of the printer instead of tools.

  Then, to reconnect to your network (wired or wireless) and try to set a manual DNS:

  Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer), and then press Enter to go directly to this page. This should take you to your built-in Web server (EWS) printer.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.
  • Note that menu above EWS items can vary in overall models of printers. If you do not see the exact topics that I've listed here, the subtopic you should always appear on the Networking tab.

  Then, press the icon of Webservices or and reactivate your webservices (required for scanning to E-mail, ePrint , and other functions).

  Then, if a scan to e-mail question has led you to this position, tap the scan icon and enter the email address that you want to scan to.  Then, recover the PIN code that you should automatically receive by e-mail and complete your scan to E-mail setup by entering this PIN code in your printer.  Ideally, if you are able to get this good service will be fully functional.

  Alternatively, if ePrint is your main problem and all the above (except for scanning to E-mail steps) suggestions worked, try emailing your printer a print job. If it prints correctly, ePrint is back online. If you are a user of HP ePrint app, the app did automatically detect your printer? If not, go to the application settings and manually add your printer to the app using either ask you code or IP address of the printer. Finally, if you're a printable, user use your favorite applications on the front panel of the printer, or via HP connected.

  There are advanced troubleshooting steps beyond what I posted here and you can find them in the Forum such as displayed by the employees, Experts and members of the community. Start with the basics and if you still can't not to take advantage of Web services from your printer don't be shy to reach out - HP Support Forum's is a great place to exchange ideas and help each other to get the most out of our products.

  Thank you for taking the time to read. If you have any questions or comments do not hesitate to answer.

  All the best,

  Greetings,

  All new users to check in this thread, the first and the main post is a practical resource for webservices connectivity solutions.

  Try all the steps to recommend, as appropriate - if you encounter any problems apart from this I'll be happy to help you.

  Kind regards

• Customer service terrible to try to unblock the account via Live Chat

  Several months ago, my account has been hijacked by someone in Taiwan. Skype credit has been purchased and the pirate air started making phone calls. Fortunately, I took this activity from the outset, with recipes by e-mail and has managed to avoid further abuse with a change of password quickly. I followed its use for a while, it's been a few months now and all seems well again. However, it seems that my account is suspended. Not much, given a reasonable answer I reported the diversion of Service account customer, and it seems easy to fix via Live Chat. Boy I was wrong.

  I spent twenty minutes the cat in the round with a customer service representative, who insisted that I provide responses to the seven questions, the right answers, one of which is simply not possible for me to answer.

  Seventh question request I appoint FIVE people who are on my list of contacts. My problem is that my contact list is only three people deep. I'll be honest, I mostly don't use Skype to Facebook Chat integration, any other conatcts are always added to the length of my conversation with them. I literally can't answer this question correctly. Customer service telling me that without this response that they cannot help me is not useful at all, they react so robotic when I ask how to work around the problem that my contact list contains three names, claiming again to answer questions accurately will result in a permanent suspension of my account. Is not helpful in the slightest.

  In addition, they also want the month and year on my initial sign of Skype services? I have no idea. I use Skype for years, since it is in BETA, if my memory is good. I tried to search my profile, but I find this information? I mean who remembers the exact date they joined Gmail? Or Facebook? Sign up for web services all the time and I certainly never write down details about the dates for future safety violations.

  It is very obvious that my account has been hacked, my position jumped from the United Kingdom to Taiwan with a sudden flurry of activity before a change of password that brought to a halt and a return to the usual use of the service. Isn't there a more sympathetic way customer to deal with this problem asking me to remember the details of years ago?

  Thanks to the hump, I thought I should post an update on this situation, because of the fact that I finally found a fix.

  I recently signed up for Office 365. One of the advantages of this service is free Skype minutes each month. Another is access to a higher level of customer support from Microsoft themselves, which allows you to bypass the REPS of Skype once I mentioned my questions to a representative of Microsoft, they have solved my problems, literally within sixty seconds, without the need for a ridiculous of identity verification amount, once I reminded them how much to invest in their services on a monthly basis. They really could have more useful to maintain my subscription. So finally after more than 18 months, I once more full access to my Skype account.

  In short, Skype customer service is terrible and the script function, while Microsoft is inhabited by beings real humans who you can have a conversation with, reason with. If possible, seek out them, especially if you are a customer who pays for anything (Xbox Live, Office 365, etc...).

• For the purchase of key JDE poor customer service

  I wanted to share my story to see if I'm alone or not. On December 29 I tried to buy JDE code signing key. I filled the form and made sure everything was OK, and that I have provided a valid/active credit card. For some reason any when I sent the form, he says he was diminished, but the accusation has been approved by my credit card. I called customer service RIM and they opened a ticket. I sent them a copy of my statement online showing the approved authorization.

  The case was referred to a group called the masters of the customer team.

  A few days later, I called again to check the status and told me nobody had picked yet, so they raised the priority. A few days, no progress and a few strokes later, my ticket sat down with highest priority and 2nd highest severity. Finally, I was contacted by a person named Pauline in the operations of the account. Friday, I gave up and re - submit the form by using other card credit (per their request to provide new credit card information). I immediately informed by e-mail that I had done Pauline.

  I think it's ridiculous that this was such a hassle. The original transaction was approved, has not declined, but has never been published. Even after the publication of new and also valid credit card information, I always received no contact or something to say if my keys were going to be released.

  I wait up to 14 days for something that should never have been a problem in the first place.

  What should I do to get my keys?

  If somebody rim cares to help resolve this question, the ticket # is RQST00008427645.

  Thank you...

  FINALLY got my keys this morning... Makes me wonder if she had something to do with this thread or not. But anyway...

• terrible customer service...

  Sorry Adobe... I have to cancel my subscription exportPDF, but it does not work. System adivses contact me technical support. but unfortunately I can't reach the support, by CAT, not by mail, or by phone.

  Hi Michael,

  We are sorry for the inconvenience caused to you!

  I recommend you try to contact the customer service using this link - Customer Contact.

  Please make sure that you press the big blue button labeled as "still need help? Contact us»

  During this time, I forwarded your question to the person concerned.

  Kind regards
  Rahul

• Customer service Adobe for dreamweaver

  I thought that I would like to highlight my experience here in the hope of getting some attention... you can link to my experience here:
  
  Adobe - Dreamweaver experience of customer service of Wade
  
  I'll post in the forums as much as possible until it gets solved... not that it's absolutely horrible, that I was treated with respect and finally it seems I'm getting a little help, but seriously.
  
  Now over 8 days just to get a password reset.
  
  It seems that we have been lost in the maze and I fear that the same thing happened again.
  
  Here is my experience - about the text of what you'll find on my web site:
  
  My experience of the Adobe Customer Service.
  
  November 20 th Becca fiound it could no longer access his digitally downloaded software Dreamweaver of Adobes web site.
  
  The problem lies in the fact that she had changed ISP and the old e-mail address was none like valid.
  
  Tuesday, November 22 nd Becca started a ticket with Adobe to access his back so that she was able to set up his Studio in Dreamweaver8 on its new computer line.
  
  After a day or two, she used their method of follow-up on the ticket online "chat".
  
  Cat connection 1:
  
  SERVER: the client is waiting for response...
  MELANIE:
  MELANIE: Thank you for contacting Adobe Customer Service. My name is Melanie, how can I help you today?
  REBECCA: Hi Melanie,
  REBECCA: I need to reset my password on my account.
  REBECCA: but my id is an old email address that does not work.
  MELANIE: I understand that you need your password reset to change yoru account information?
  REBECCA: Yes.
  
  fine cut to ensure this message fits on this forum... the journal complete cat from the link above *.
  
  Becca then call Cust. Support and uses more than 45 minutes on his cell phone (its main means of communication) get a ticket created to reset the password on his account.
  
  After a few days a no progress, she uses the chat feature that Adobe offers:
  
  Cat paper 2
  
  SERVER: the client is waiting for response...
  MELANIE: Please contact Adobe Systems.
  MELANIE: My name is Melanie, how may I help you today?
  REBECCA: Hi Melanie, you helped me last week.
  REBECCA: I need to check the status of the file number 200064227
  
  fine cut to ensure this message fits on this forum... the journal complete cat from the link above *.
  
  MELANIE: Yes, there are bones not informatiom I see regarding this case.
  REBECCA: so you can see the ticket, but not any new information reguarding it.
  REBECCA: okay... Thank you...
  MELANIE: Please contact Adobe Systems. Please contact Adobe Systems.
  Additional information *.
  
  3 log chat
  
  SERVER: the client is waiting for response...
  PAUL: Thank you for contacting Adobe Customer Service. My name is Paul, how can I help you today?
  REBECCA: Hi paul.
  REBECCA: I need to check the status of a help ticket - 200064227
  REBECCA: i am trying to access the download of my Studio 8 software, but they have problems reset my password
  REBECCA: i been waiting for over a week now - patience running thin... :)
  PAUL: I can see if I can reset your password for you. What is the ID Adobe you are trying to connect to help?
  REBECCA: they have already tried and worsens the request...
  REBECCA: the id is [email protected] email address that does not work.
  PAUL: I do not see your case here, but I would say to contact our customer service by phone to the 800-833-6687 and they can escalate this for you.
  REBECCA: it's already grown...
  
  cut so that the message fits on this forum... find the journal complete cat from the link above *.
  
  PAUL: Yes, I'll make a note of that, maybe when you get on the phone, they can try and get worse while you're on the phone with them.
  REBECCA: here the of my frustration with the phone... I use a cell phone. the last time I called, he ate up to 45 minutes on my cell phone.
  
  fine cut to ensure this message fits on this forum... the journal complete cat from the link above *.
  
  He now Thursday of the following week, she was asked to help light a fire under them to get this rolling, here is my personal experience with their new customer support:
  
  I called a regular support line 800-833-6687 - I got a recorded message that said that, due to higher than expected calls, I had to call back later. (Click on) no "you want to maintain option and the excuses / excuse was really lame..." I felt offended, that it would almost be better to save a busy signal and I would get that. The lame excuse was on a new product that was released... Acrobat I think... what causes something higher that the normal volume of calls, he had nothing what so ever to do with Dream Weaver. In addition, I spent some time in it management and at any time that we did a new install of everything that we had made special provision (we called it "red hat") to support all others that we would need to provide. It's just completely sloppy on the part of Adobe it shows a lack of experience in the care and management of software distribution.
  
  
  Given that the issue we are dealing with directly relates to the installation of the product on a new machine, I called support facility # their web page 206-675-6500 - it wasn't free, but I use Vonage, so the call is included in my package. the first guy couldn't find the ticket, they are transmitted
  
  second guy had a little trouble with English and could not find that anything that is transferred me.
  
  Third person said that she did not at all the notes on the ticket. I said who has the same status from last week and asked what I had to do to get people to look at and work on it. She said she supports one product other than Dream Weaver and that I would need to call customer service, I told him that the customer service is where I started and that I had been transferred twice for her, she said 'really' I said ' Yes, so what I have to do, or who can I call to get this started?
  
  It was the last that I heard of her... until I got a busy fast sound in my ear. What's happening in the world! I just me am hung up! I had not yet begun to get disrespectful, or annoyed-sounding or anything like that!
  
  Woah!
  
  I have IM had Becca and told her that the customer service was the worst I had experienced.
  
  Then wrote, at the same time, apparently the woman that I had been disconnected, called becca on his cell and he let know that it was not any information in his post at all. Only Adobe didn't even know what it was.
  
  Becca asked a call because the woman said she had to speak to his manager. And that's where we are now.
  
  Becca also added me to his account and asked me to be the person who received the reminder. As long as I can verify his information, I should be able to help with this.
  
  I received a call from Ashley that I had been disconnected. She went on everything that had happened since we have been disconnected. She explained that her supervisor had been made aware of the problem but that it was at a meeting at the present time, however, that if we had no problem getting what he (Eric) would help us solve.
  
  She then placed a call to the Customer Service Department to see if they could help, or at least why password reset had been transferred to his Department of Technical Support I've been waiting for a while.
  
  She got Becca CSR on the line, Becca was able to find the old account, but not the order, she could finally see that the product had been registered, but then he said it seems to be a database error where the order page could not be found. She says that even if reset us the password for the old account, when Becca arrived in this account it would still be unable to access the digital software.
  
  She had two suggestions, one wants to merge the new account that Becca had created to get this ball rolling in the first place, with the old account associated with the email addy xmission. The hope was that during the process of the merger would be fixed issues and Becca would have access to the software through its new account.
  
  The second option would be to send CDs which were software, free of charge.
  
  I mentioned that if it the right political, it might be simpler just to allow the digital download on the new account, but Becca CSR said that there was really no way to create an order like this without accepting a payment, it was just how he system has been implemented.
  
  Then she wrote her notes in a new post and set the closed state. (I guess that she was going to return to open, once we all decided which option was the best... After talking to Eric). the ticket was 200078387 (the last # couldn't have 7... maybe 6...)
  
  After that Becca CSR out the phone, then Ashley told me she thought that Eric would be able to do the account merge and that would probably be the quickest way to go.
  
  I proposed to send the history of this issue to an email address if they wanted to watch over it, and she thanked and said that might be very useful to Eric. He'd call me to get this info. If he needed her.
  
  I checked my cell phone call log, call was 30 minutes and 53 seconds.
  
  If she was a mess get here, now that Ashley helps a little, I feel really like she took possession of the issue. I feel like she's on my side and working hard to get this matter resolved. It's a good thing.
  
  It is now late in the afternoon of the same day, several hours have passed, and no calls were received by Becca, or myself. I'll post my experience here, so I can easily reference when I speak then with Adobe.
  
  The question relatively minor to reset the user password is still pending... spends 8 days now.
  
  Wade Out.
  

  Update:

  Becca told me that Saturday (Saturday! wow, nice,) she received a call from Dream Weaver. After looking at the issues, they decided to call it "broken" and fix it by sending a hard copy of the media.

  Thus, she will just have to use a new account if she wants to buy software digitally. (not much), and it will now be the drives as back ups. We'll just chalk it up to a "a fatality of the macromedia merger" like Becca put it.

  So problem solved. It just took a little long is everything. 10 days, I will say however that everyone that I spoke with was very professional, seemed to care and overall left me the impression that Adobe highers Top Notch people who are well trained.

  This was just one that was unique, and in these cases, when there is no way together to the resolution, delays may occur.

  Detective Conan.

  Wade - out.

  (now that I'm going to do on boring Sunday night with shots of face to meet to...:-P))

• Poor - and not yet no answer customer service!

  Hello!

  My apologies for the weird subject but heading I really wanted to attract someone's attention because at the present time (a guy called Paul online support side) nobody came back to me at all about my recent visit to your store from Covent Garden and the very disappointing time there.

  In short if your management team he has just done what they said they'd do and return my call to discuss things further as a guy named will be very kindly suggested I do we would not be here!

  This email comes from me trying to talk to a member of the management team after my visit to Covent Garden on September 22 and the feedback left by me after my experience so far here.

  Will me has called and left a message on 30 September by inviting me to remember to discuss also I have does - no call back. So I didn't call back the next day - no call back and the next day still no call. We are now on day 5 and after talking to someone in the store who very frankly really seemed to not want to be there and really seemed not the least bit interested to help me at all I'm resigned now pretty much on the fact that I get not this call and will not in fact also discuss how some members of staff there myself and the day my wife turning what was supposed to be one of the highlights of our stay in London in one of the low points.

  I talked to a representative of the online customer service which was fantastic, although itself also agreed that realistic, my chances are slim to a call back that he was however able to seize a member of the business team that supposedly spent on the information of countless previous officials do not have in the hope of a return call We'll see if it succeeded or not - I doubt that very much.

  So I'll now emailing this email to all the world that I can at Apple, to raise awareness on the fact that your ship called the flag shop in London (while the street regent is under renovation) has not only some very few poor staffing but also issues clearly a massive communication issues. I have to wonder how the store works effectively in this management, I myself am a branch manager and would like to know of all these questions should they arise and also to know the importance of the Dodge don't no calls - or even potentially conflicting ones. Clearly here, it is not the case, and as such I have to say that I will never to set foot in this store again.

  You do not discuss Apple here. This is a user to user support site, and your long message falls on deaf ears. To inform Apple that you are disappointed by something, use their site here, http://www.apple.com/feedback comments

• Where in the world hide "Customer Service?

  That's it - how can I contact the Customer Service - I don't see any button or the point on data access pages

  I think that support is as close as you get, if you have a question about fixing a problem. What is your question?

• Not honor the warranty / the TERRIBLE customer service

  I'm so frustrated with HP "customer service." I will never buy an HP product again, due to their service horrible customer and the fact that HP is not to honor their guarantees or they make it extremely difficult to do.

  I have a HP Pavilion 14-c015dx chromebook who has a defective touchpad and no HP helps me. (Intermittently, my touchpad doesn't work. The cursor/pointer begins to shake/vibrate making it almost impossible to click on what is expected and the scrolling feature freezes. In addition, a powerwash has not solved the problem.) I started calling a few weeks previously, while still under the one year warranty. HP told me that my chromebook was out of warranty. It was not the case. They had an incorrect purchase date. They told me to scan and send a proof of purchase. I did twice, to two different and two e-mail addresses. I was told my chromebook could be repaired and wait for that box to ship it in in. I have an order number BFBB4515, but I got nothing. According to the status of the command line, it is said, awaiting customer action.  We was told by one of the several people that I spoke he would personally that my problem would be solved, but refused to give me his full name. Now when I answer emails before, I had the customer service, I receive replies automated indicating my chromebook is longer under warranty and I can't get email support. I just called customer service, and he said that I still need to send my receipt as proof of purchase. SERIOUSLY? HP, you are doing terrible business by making it so difficult for people to get their problems fixed. And shame on you for not honor your warranty.

  Hi @bassplayinlady ,

  I sent you a private message. If you are unsure how to check your private messages then this post has instructions that will guide you in the process.

  Kind regards
  George