E2700 cannot connect directly to the modem, but connects via another wifi router?

I have a Netgear WNDR3700v2 that I was very pleased until I had a nest of thermostat. Apparently it's a router not supported and I had to change it. I bought an E2700 since he took charge, but I have a huge dilemma...

If I connect the linksys directly to the modem, I don't get an internet connection. I got out and renewed IPs without success...

But if I wired the linksys for the netgear, I get a good solid internet connection. problem is, I have no need for installation of 2 routers on top of each other...

any suggestions? I would like to know what kind of information you need.

Basically, I do not understand why he is not able to connect directly to the modem to linksys. Yet, it becomes solid connection wired through another router.

I use Comcast and South FL. it is motorola surfboard modem

OK, found the solution.

call 1800COMCAST

go to the problems of the internet, there is an option to send a refresh signal to your modem.

I did, and it started working. I guess that clears the memory and binds to the new MAC address...

After that I did, internet is back. I hope this will be useful to someone. I was ready to return the dang thing.

Tags: Linksys Routers

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