E9270t, i7 CPU, HP hardware diagnostic test indicates that a single CPU core running

Case running the diagnostic test of the HP hardware (PC Doctor) a CPU error message is 'MISCONFIGURED. There are four cores in the processor and only 1 is enabled. »

Suggestion is to reconfigure in BIOS or contact HP support.  There is no option that I don't see in the BIOS and support HP is baffled by the question.  Any Suggestions?

Use HP Support Assistant to check your hardware configuration. What version of PC Doctor are you running?

Start the Task Manager and click the resource button and go in the CPU TAB.  Processor how much exercise?  To slow down loads or light only 1 processor may introduce active.  Allow a fire to run a task intensive cpu run awhile and then reverse back to the Task Manager.  Now, what do you see? If you then see a busy processor so here's another idea.

In the window RUN, enter: MSCONFIG

Go to the tab startup and then advanced options.  The number of processor box should be grayed out (not checked).

Tags: HP Desktops

Similar Questions

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    Hello

    This error would tend to indicate that the hard disk is running out.  First thing we do is to backup all your personall files as soon as you can.

    Once completed, the only solution is to replace the drive.  If you need a guide on this, please let me know.

    Kind regards

    DP - K

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    Coordinates:[personal information deleted]

    Please, turn off your computer and remove the memory DIMM. Then, use a can of compressed air, blow gently dust and dirt on the memory locations. Now put the DIMMs and test your computer again by using the HP Test's diagnosis. If the errors continue, please remove all except one DIMM and test the computer again. Tests if DIMM, remove it and put it aside. Continue his tests the remaining DIMM in the same way, taking care to note that DIMM is good and which are bad. If all DIMMS test good or bad, retest them in another location.

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    Rebecca Goveia

    Here's a technical video of hard drive replacement. Not too difficult.

    https://www.YouTube.com/watch?v=nSq-sWUFyOc

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    Here's a good example of a 1 TB hard drive 7200 rpm:

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    If you need assistance. Was the computer laptop all upgraded to Windows 10?

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • My windows will not update. It indicates that the service is not running.

    Updated Windows cannot currently check the updates because the service is not running.

    Click Start
    Type: CMD, according to the results, right-click CMD
    Click on "Run as Administrator"
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  • Hardware error code Diagnostic Test

    During a hardware diagnostic test the short self-test gave me an error code of HD521-2W.  What does that mean and how do I fix?

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    Product number: VT527AA-ABA

    Operating system: Windows 7

    Error message:

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  • 360 11 X - n012na: Diagnostic test

    The customer service was asked to run the basic diagnostic test.  This procedure has been stuclaimed on 17% estimated time remaining 12 minutes 13 seconds for more than two hours!   It is safe to say that my laptop once again froze.  I'm giving up test.  Quick test has been selected.

    Jules9906

    Was it a test drive? If so, it is blocked like this, which indicates that your hard drive has failed and needs to be replaced.

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    Whatever it is, you can turn it off without damaging the PC.

    Good luck
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  • What is 5.1.4861.15 hardware diagnostic tools

    What is 5.1.4861.15 hardware diagnostic tools

    Hi Floyd,

    If I am right, it is actually PC-doctor, Inc. Hardware Diagnostic tool which is distributed by some computer program of PC Doctor OEM manufacturers.  The number seems to be a somewhat older version (possibly published with XP systems).  They still do and I have versions for XP, Vista and even Windows 7. If you have upgraded your operating system, the program may or may not work more.  It doesn't seem to be something that you can buy directly (and I don't think that it can be upgraded) - but your computer manufacturer might be able to say more about it.

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    Good luck!

  • Modem failed the diagnostic test

    I ran a Windows diagnostic test and it came with this test failure modem Agere Systems PC1Soft MC921-2w what it takes please

    Hello

    ·         What is the brand and model of the modem?

    ·         What were the changes made on the computer prior to the question?

    I suggest you contact your ISP or Modem manufacture to improve assistance on the issue. In the meantime, you can follow these steps and check if that helps.

    (a) reset your modem. See the documentation for more information on how to reset the modem.

    (b) If you have an external modem, make sure that you use the right cable series. For more information on the requirements for a proper wiring, refer to the section 'Wiring required Configuration' in aid of Dial - Up Networking.

    (c) If you have an external modem, make sure that the serial cable is properly connected.

    (d) If you use an adapter to connect your external modem to your serial port, make sure that the pin adapter is wired properly for modem communication. For example, a 9-to-25 pin for a mouse adapter malfunctions with a series of RAS configuration.

    (e) test the serial port or multiport card and replace the adapter if necessary.

    (f) ensure that the modem communication protocol options are configured correctly. See the documentation for more information about the different transfer protocol options that are available for your modem.

    (g) contact the modem manufacturer to see if the initialization and configuration information are available for your modem. Also, check the Windows hardware compatibility list most recent (HCL) to make sure that your modem is supported.

    (h) use the Device Manager to remove the modem. You can do this in safe mode or in normal mode. Restart the computer in normal mode. Windows XP will detect the modem and reinstall the proper drivers.

  • Hardware diagnostic tool

    I have a HP Pavilion G7-1329wm running windows 7. I does not seem that hardware diagnostic tool program.  He seems to be spent on other portable HP like mine, and so I was wondering if there is a place I can download it? I used a link (sp4437.exe) I found on the forum, but after installing it, it says 'this version of diagnostic tools is not approved to run on this system. Y at - it an older version that I need?

    Thank you in advance!

    Your computer uses a Diagnostics UEFI support environment to test the material for questions. Please see HP computers - UEFI and the Start Menu for instructions on using the features of Diagnostics UEFI. Hit "F2" or "ESC" then "F2" at startup should show the UEFI Diagnostics page.

    Download and install the environment of Support HP Unified Extensible Firmware Interface (UEFI) for a version update of the UEFI Diagnostics.

    If you have any other questions, feel free to ask.

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  • This procedure is a diagnostic test.

    The question how to delete this file EtreCheck found:

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    Search me has led to an older discussion-"this procedure is a diagnostic test"...

    I ran the test recommended in the Terminal, but this window says there are invalid characters...

    Are there any alternatives to the procedure or updates?

    Thank you...

    Open your library folder of the user by holding down the Option key and selecting the library from the menu go to the Finder.

    Find the LaunchAgents folder and open it.

    Search for the file with the same name as on the Etrecheck and delete it.

  • Satellite M40: Modem fails the diagnostic test on WinXp Pro

    Satellite M40 comes with Windows XP Home Edition pre installed and when I ran the diagnostic tools to test the modem the modem passes the test. But when I installed Windows XP Professional SP2 media center, the modem fails the diagnostic test.

    What surprises me is that I have not received any error during installation and all devices, including the installed modem OK with no problems.

    Another observation when I tried to connect to the Internet using our dial back of company during installation of Windows XP Edition family's volition I remembered and the modem responds very well. But with Windows XP Professional SP2 media center installed the modem call how ever in "waiting for call-back ', when the server of our company try to call me, the modem does not respond and waits until I get the message Time out

    Please if anyone has an explanation for this decision No. let me know because it is driving my nuts.

    Thank you
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    Hello

    Have you tried to install the latest driver of modem? Please check if you have the right driver for Win Xp. You can find the drivers on the Toshiba site.

    http://EU.computers.Toshiba-Europe.com

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    In addition, Windows XP SP2 includes the new Windows Firewall. It is possible that the firewall is preventing the modem connection. You can try to disable the Windows Firewall.

    Good bye

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