Editor 2013 incompatibility with Canon MG5520 printer

I have been using Microsoft Office Professional 2013 on a Dell XPS8700 with Windows 7 Desktop and all-in-one printer of Canon MG5520. Now I get error messages stating "Publisher" is not compatible with the printer. I checked the compatibility of Windows page and the printer IS compatible with Windows 7. I did a "system restore."  I uninstalled and reinstalled the printer.  Need suggestions. Thank you.

Hello Susan,

Please keep us updated on the status of the issue.

As you mentioned that you are faced with this particular problem with Microsoft Publisher 2013, this is why I suggest that you post your question in the forum Microsoft Office to improve assistance in this regard.

Microsoft Office Forum

http://answers.Microsoft.com/en-us/Office/Forum/office_2013_release-publish-os_device_win7?tab=threads

Hope this information is useful.

Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

Thank you

Tags: Windows

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