El Capitan of search works do not and cannot update to 11.2

EtreCheck version: 2.6.6 (226)

Report generated on 31/12/15, 22:47

Duration 09:59

Download EtreCheck from http://etrecheck.com

Click on the links [click for support] to help with non-Apple products.

Click on the links [click for more details] for more information on this line.

Hardware Information: (Does that mean?)

iMac (retina, 5K, 27 inch, mid-2015)

[Click for plug technique]

[Click here for the User Guide]

iMac - model: iMac15, 1

1 3.3 GHz Intel Core i5 CPU: 4 strands

8 GB of RAM expandable

[Click here for upgrade instructions]

BANK 0/DIMM0

OK 4 GB DDR3 1600 MHz

BANK 1/DIMM0

OK 4 GB DDR3 1600 MHz

0/DIMM1 BANK

Vacuum

BANK 1/DIMM1

Vacuum

Bluetooth: Good - transfer/Airdrop2 taken in charge

Wireless: en1: 802.11 a/b/g/n/ac

Video information: (Does that mean?)

AMD Radeon R9 M290 - VRAM: 2048 MB

iMac 5120 x 2880

Software: (Does that mean?)

OS X El Capitan 10.11 (15A 284) - time since started: about 7 days

Disc information: (Does that mean?)

ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)

EFI (disk0s1) : 210 MB

HD (disk0s3) [recovery] recovery: 650 MB

Macintosh HD (disk 1) /: 999,03 go-go (437,28 free)

Storage of carrots: disk0s2 999.35 GB Online

USB information: (Does that mean?)

Apple Inc. BRCM20702 hub.

Apple Inc. Bluetooth USB host controller.

Apple Inc. FaceTime HD camera (built-in)

Seagate Backup + Desk 3TO

disk3s1 (disk3s1) : 262 KB

Seagate Backup Drive (disk3s3) Volumes/Seagate Backup plus Drive: 3,00 (1.09 free) tuberculosis

Western Digital My Book 1 TB

disk2s1 (disk2s1) : 32 KB

Boot OSX (disk2s2) : 134 MB

WDBackup (disk2s3) / Volumes/WDBackup: 1.00 TB (817,03 GB free)

EPSON EPSON scanner

Burner DVD Super Multi HLDS Inc.

Hub keyboard Apple, Inc.

PIXART OPTICAL MOUSE USB

Apple Inc. Apple Keyboard

Lightning information: (Does that mean?)

Apple Inc. Thunderbolt_bus.

Guardian: (Does that mean?)

Mac App Store and identified developers

Kernel extensions: (Does that mean?)

/ Library/Extensions

[loading] com.sophos.kext.sav (9.4.50 - 10.9 SDK) [click for support]

[loading] com.sophos.nke.swi (9.4.50 - 10.9 SDK) [click for support]

/ System/Library/Extensions

com [no charge]. Maxtor.driver.MaxtorFWPowSecDriver (1.1.0) [click for support]

com.maxtor.iokit.IOFireWireMxBt [no charge] (2.0.1) [click for support]

com.seagate.driver.PowSecDriverCore [no charge] (5.2.3 - 10.4 SDK) [click for support]

/ System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.3 - 10.4 SDK) [click for support]

com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.3 - 10.5 SDK) [click for support]

com.seagate.driver.SeagateDriveIcons [no charge] (5.2.3 - 10.4 SDK) [click for support]

Startup items: (Does that mean?)

RetroRun: Path: / Library/StartupItems/RetroRun

Startup items are obsolete in OS X Yosemite

Launch system officers: (Does that mean?)

com.apple.AssetCacheLocatorService.plist [killed]

com.apple.BezelUI.plist [killed]

com.apple.SafariCloudHistoryPushAgent.plist [killed]

com.apple.SafariPlugInUpdateNotifier.plist [killed]

[failure] com.apple.bird.plist [click for more information]

com.Apple.icloud.fmfd.plist [killed]

com.Apple.rtcreportingd.plist [killed]

6 killed process lack of RAM

Launch system demons: (Does that mean?)

com.apple.AssetCacheLocatorService.plist [killed]

com.Apple.Emond.aslmanager.plist [killed]

[killed] com.apple.periodic - weekly.plist

com.Apple.wdhelper.plist [killed]

4 processes killed due to lack of RAM

Launch officers: (Does that mean?)

[loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist [click for support]

[operation] com.adobe.AdobeCreativeCloud.plist [click to support]

[loading] com.divx.dms.agent.plist [click to support]

[loading] com.divx.update.agent.plist [click to support]

[failure] com.epson.esua.launcher.plist [click to support]

[operation] com.epson.eventmanager.agent.plist [click to support]

[failure] com.google.keystone.agent.plist [click to support]

[operation] com.sophos.uiserver.plist [click to support]

Launch demons: (Does that mean?)

[loading] com.adobe.ARMDC.Communicator.plist [click to support]

[loading] com.adobe.ARMDC.SMJobBlessHelper.plist [click to support]

[loading] com.adobe.SwitchBoard.plist [click to support]

[operation] com.adobe.adobeupdatedaemon.plist [click to support]

[loading] com.adobe.agsservice.plist [click to support]

[loading] com.adobe.fpsaud.plist [click to support]

[loading] com.google.keystone.daemon.plist [click to support]

[loading] com.linotype.FontExplorerX.securityhelper.plist [click to support]

[loading] com.microsoft.autoupdate.helpertool.plist [click to support]

[loading] com.microsoft.office.licensing.helper.plist [click to support]

[loading] com.microsoft.office.licensingV2.helper.plist [click to support]

[loading] com.skype.skypeinstaller.plist [click to support]

[operation] com.sophos.common.servicemanager.plist [click to support]

User launch officers: (Does that mean?)

[loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

[loading] com.linotype.FontFolderProtector.plist [click to support]

Items in user login: (Does that mean?)

iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

Hidden Google Chrome application (/ Applications/Google Chrome.app)

Adobe Illustrator CC 2015 application (/ Applications/Adobe Illustrator 2015/Adobe Illustrator.app CC)

FontExplorer X Pro Application (/ Applications/FontExplorer X Pro.app)

Apple-CCS-20150824-070411 UNKNOWN (missing value)

Application of Google Reader (Google Drive.app/Applications /)

Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

EverNote Application (/ Applications/Evernote.app)

Other applications: (Does that mean?)

[ongoing] com.adobe.Acrobat.Pro.45792

[ongoing] com.adobe.Photoshop.49632

[operation] com.adobe.acc.AdobeDesktopService.148832.C9F7A6AD-E831-4B61-889E-2A255AA2F176

[ongoing] com.Adobe.accmac.125152

[ongoing] com.Adobe.Illustrator.47712

[operation] to THE demon com.apple.xpc.launchd.oneshot.0x10000006.Microsoft

[ongoing] com.etresoft.EtreCheck.448352

[ongoing] com.evernote.Evernote.59232

[ongoing] com.evernote.EvernoteHelper.59552

[ongoing] com.google.Chrome.16352

[ongoing] com.google.GoogleDrive.64032

[ongoing] com.intuit.QuickBooks2010.97952

[ongoing] com.linotype.FontExplorerX.63072

[ongoing] com.microsoft.Word.207712

[ongoing] com.Sophos.AutoUpdate

[ongoing] com.Sophos.Configuration

[ongoing] com.Sophos.InterCheck

[ongoing] com.Sophos.notification

[ongoing] com.Sophos.scan

[ongoing] com.Sophos.sxld

[ongoing] com.Sophos.webd

Plug-ins Internet: (Does that mean?)

OVSHelper: Version: 1.1 [click for support]

Default browser: Version: 601 - SDK 10.11

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [click for support]

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [click for support]

RealPlayer Plugin: Version: Unknown [click for support]

AdobeAAMDetect: Version: 3.0.0.0 - 10.9 SDK [click for support]

AdobePDFViewerNPAPI: Version: 15.009.20069 - SDK 10.8 [click for support]

DivX Web Player: Version: 3.5.0.5 - 10.10 SDK [click for support]

FlashPlayer - 10.6: Version: 20.0.0.267 - 10.6 SDK [click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 20.0.0.267 - 10.6 SDK [click for support]

iPhotoPhotocast: Version: 7.0

SharePointBrowserPlugin: Version: 14.5.6 - 10.6 SDK [click for support]

AdobePDFViewer: Version: 15.009.20069 - SDK 10.8 [click for support]

Silverlight: Version: 4.0.51204.0 [click for support]

JavaAppletPlugin: Version: 15.0.1 - 10.11 check the version of the SDK

User Plug-ins internet: (Does that mean?)

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click to support]

3rd party preference panes: (Does that mean?)

Flash Player [click for support]

Flip4Mac WMV [click for support]

Scanners HP [click for support]

Time Machine: (Does that mean?)

Skip system files: No.

Mobile backups: OFF

Automatic backup: NON - automatic backup disabled

Volumes to back up:

Macintosh HD: Disc size: 999,03 GB disc used: 561,75 GB

Destinations:

Backup drive Seagate Plus [Local]

Total size: TB 3.00

Total number of backups: 43

An older backup: 06/16/15, 18:53

Last backup: 12/31/15, 20:35

Size of backup drive: Excellent

Backup TB 3.00 size > (disk size 999,03 GB X 3)

Top of page process CPU: (Does that mean?)

5% WindowServer

4% adobe Photoshop CC 2015

3% kernel_task

3% adobe CEF Helper (3)

2% Evernote

Top of page process of memory: (Does that mean?)

1.13 GB kernel_task

516 MB mail

451 MB Google Chrome Helper (5)

Com.apple.WebKit.WebContent (4) 328 MB

221 MB Adobe Illustrator

Virtual memory information: (Does that mean?)

1.56 GB free RAM

6.43 GB used RAM (1.70 GB being cached)

10.81 GB used Swap

Diagnostic information: (Does that mean?)

December 29, 2015, 12:51:47 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-12-29-125147_ [redact ed] .crash

December 29, 2015, 08:02:50 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-12-29-080250_ [redact ed] .crash

December 29, 2015, 07:35:21 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-12-29-073521_ [redact ed] .crash

First uninstall Sophos and then see how your Mac works.

Tags: Mac OS & System Software

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