EliteBook 8540w - memory not recognized

Hello

I bought a refurbished 8540w i7 M620 with 4 GB of memory. The 2x2gb are both installed, but only 2 GB are shown under 'My computer', and the system Bios information.

I guess I have a bad memory module, or there is a setting in Bios that I can't find the memory dual channel configuration.

Any help is appreciated. I have 2 x 4 GB I would install, for as much as I can get both channels to work. When I installed the 2 x 4 GB, windows crashed during the splash screen.

Thank you!

PJ

Thank you, Mario.

Tags: Notebooks

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