EliteBook 8730w keyboard & Touchpad hangs

When I'm not working, typing on the keyboard and the touchpad is suspended. The only thing that I can use is the usb mouse.

After disconnecting and logging in, I can use the keyboard and the touchpad again (once I had to reboot, because loggin and end the session did not help). It happened with Windows 7 Enterprise 32-bit and 64-bit. I've done all updates to day and updates from HP also

I left HP dealer for my country to check things, they say the material is not serious, but the only thing that I did not let them use the hard drive, due to confidential data on it. But my problem is that he loses connectivity at random, sometimes after 45 minutes or 4 hours. Sometimes the laptop freezes when using the laptop. I have to do a hard reset (now the power button for 20 seconds).

I started Windows without starting programs without result. did the same thing. Does anyone has a solution or know what is the cause?

I use: McAfee antivirus, firewall windows, Toad 9.01, MS OFFICE, ssh programs, programs FTp.

Another colleague has the same laptop with the same operating system on it. with the same antivirus, and it doesn't have this problem.

A person has encountered this problem too?

I found a possible solution. need monitoring for a few days

Tags: Notebooks

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