Endless loading screen

Hey everyone, I need help.

Whenever I try to load Adobe CC, all I get is a loading screen, and it won't give me the possibility to quit smoking.

I tried the process of closing and restarting, I tried to uninstall and reinstall, I tried to remove the "OOBE" (or whatever it was called) the contents of the folder.

I even tried clean install of Windows, three times. It worked once, but only for the first commissioning, then he returned to the endless loading screen.

I don't know what to do here because I can't access anything on this workstation.

Please help me

I should also mention, before anyone asks, that it is not a question of power of the computer - it is a very powerful machine, this isn't a problem with the low hardware.

Hi Jarbcd,

As you have tried all basic troubleshooting steps, I recommend following these steps shared in the help document and check: Advanced solutions to errors in connection with Adobe Creative Cloud and Creative Suite applications.

Before the resolution of the problem, please reboot your machine.

Let us know if that helps.

Tags: Adobe

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