Envy 14: Driver Synaptics Fix

Updated my machine to Win 10 and Synaptics Touchpad scrolling feature no longer works. I searched this problem and tried many possible fixes, but nothing works so far. Apparently, this issue has little importance that nothing appears on HP support except go to Windows Update for drivers. There is no driver on Windows Update and no on the site Web of Synaptics. I can use the arrow keys to scroll, but it is tedious and boring at best. I would like to know if the issue gets no attention at all, and if a new driver will be pushed out soon. Thanks for any information.

OK, got it to work with minor abnormalities, one so far it's very obvious. The orange touchpad LED stays on permanently and cannot be turned off by typing it as the indicator/command to disable the touchpad while typing.

I downloaded the universal driver for Windows 10 PS/2 and SMBus devices / http://www.synaptics.com/en/drivers.php 19.0.19.1

Registered registered downloads, open the Zip file and run the configuration file. Follow-up to the guests, rebooted and voila, SCROLL!

Now, I just hope that when Win 10 automatically updates the driver, it will continue to operate. We shall see.

Tags: Notebooks

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