ENVY 15-j059nr Quad Edition No.: hard drive DST short test failed
My laptop HP ENVY 15 - j059nr Quad Edition PC notebook does not start. I ran diagnostics test quick HP UEFI using ESC + f2 to restart, the hard drive failed the short DST test with failure code 64NC9H-6TA85K-MFGJWK - ST 60, 03. What does this code mean.
Hello
Yes you can.
Kind regards
DP - K
Tags: Notebooks
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Pavilion 2206TX: hard drive DST short test failed
Hard drive DST short test failed.
For a few days, my laptop is not starting.
Run the diagnostics showed "hard drive DST short test failed.
I removed the hard drive [brand Toshiba] and connected as an external drive to a Mac.
I am able to access your hard drive and copy some content from it. So, it looks like a problem with the hard drive.
Is this a problem with the connection of harrdisk to the motherboard or with the hard drive itself?
Help, please.
Hello
Yes, you can use your friend recovery media in your. It should work.
I'm not able to find a recovery media for your model of third-party vendors too.
No, you can't create USB recovery by plugging the old drive as external references to another PC. You have to use HP application recovery manager supplied with your laptop and create a set. I think that you will not be able to do from a failing drive.
Concerning
Visruth -
Hard drive DST short test failed
My HP Pavilion dv6-6c35dx laptop computer fails to load Windows. I ran diagnostics and got a quick access error (303). HP UEFI Diagnostics for hard drive failed the DST short test with failure code MBX47F 0006QU PXGK01 QT 60 03. Does this mean I need to replace my hard drive? Product ID of my laptop is A6Y53UAR #ABA and I have Win7-64 installed on it.
Thank you
Claudine
Hello
Your laptop is listed as coming with a HARD drive from 640 GB, but given that there is little difference in cost, you can replace this with a 750 GB option.
The player at the link below is an example of one that would be perfect for your laptop.
The procedure to replace the hard drive begins on Page 64 of your maintenance & Service Guide.
***************************************************************
Regarding the reinstallation of the operating system, you can create your own installer of Windows 7 USB drive flash as follows.
Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).
An example of a COA label can be seen here.
Using another PC - just download the good Disk Image ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium 64 - bit ) from the link below--these Images are of a very respected source (Digital River).
Windows 7 sp1-iso-official-32-bit-and-64-bit
Once completed, use the Microsoft Tool on the following link to create a USB bootable Windows 7 installer - you will need a 4 GB flash for this drive.
http://www.microsoftstore.com/store/msusa/HTML/pbPage.Help_Win7_usbdvd_dwnTool
When creating, tap away at the esc you key start Notepad to open the Start Menu. Insert the Windows 7 flash player. Select the Boot Options menu (usually f9). Use the arrow keys to select the flash drive and press ENTER.
If your laptop will boot from it, use the flash player to perform the installation, enter the activation key for Windows on the label of the COA in the request and once the installation is complete, use the 'method of phone", described in detail in the link below to activate the operating system - this method supported by Microsoft and is popular with people who want just a new installation of Windows 7 without the software load extra normally delivered with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx
You may need, additional drivers and software are here.
Best regards
DP - K
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Pavillion dv6: hard drive DST short test failed
My HP Pavilion dv6 laptop fails to load Windows.
HP Diagnostics
hard drive failed the short DST test
RSGJ7H-5RU7JA-XD0141-60R803.
Product ID of my laptop is XD575EA #ABZ.
What it means?
Thank you
Hello
Error code 24 characters for the failure of disk Self Test (DST) short would indicate that hard is defective and must be replaced. This corresponds also to the inability to load the OS.
If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.
Kind regards
DP - K
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HP Pavilion G6: hard drive DST short test failed
My laptop HP Pavilion G6 fails to load Windows. HP UEFI diagnostics for hard drive failed the short DST test with GU754F-6PK7GW-MFPWXG-60TQ03 error code. Does this mean I need to replace my hard drive? Product ID of my laptop is E3D62EA #ABU and I Win8.1 64 BIT installed on it.
Thank you
GR
Hello
Your laptop is listed as coming with a 750 GB 5400 RPM hard drive, but you can replace this with a 750 GB 7200 RPM HARD drive for a little more performance - the reader on links below is an example that would be perfect for your laptop.
The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.
Once this is done, simply use your recovery media to reinstall the operating system on the new drive - this is described in the document of HP here.
If you do not have your recovery media, you can order a replacement set using the link below (I assumed the model No., you live in the United Kingdom).
Kind regards
DP - K
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HP Pavilion G6 - 2231tx - hard drive DST short test - failure
Hello
I bought a new laptop (Pavilion G6 - 2231TX) just 1 month before in chennai. When I'm working, suddenly blue screen is displayed with the error message and rebooted. but after this laptop does not work.
The message "hard drive DST short test - failed" received when I run the Test. Just tell me what to do?
First start your computer and press F2, race them an extended test which includes all tests such as DST, Smart check and another check your hard drive. If she does not contact HP customer care.
If the laptop is not restarting then contact HP customer service they will replace your hard drive.
Here's their customer care number: 1800112267
I'm not an employee of Hp.
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HP 2000: Hard Drive DST short verification failed.
Hello. Since last Monday, my laptop froze on me, which forced me to hard stop. When I tried to turn it back on, it takes me to the HP logo with the rotation of the circle, but it doesn't take me anywhere. When I waited 5 minutes, a really quick blue screen pulls up with a sad face emoticon, saying: "your PC has encountered a problem and needs to restart." We are only collecting the error information, and then we'll restart for you"(I took a photo of it the second time I restarted and this post pulled up to read since the message was for a second). So that it restarts and pulls up the HP logo with a message saying "automatic repair". After a few seconds, it brings me to a black screen that takes me anywhere I left on for about 2-3 hours (I had work) and she still had the black screen. I tried to go to Safe Mode, still need me "Auto repair" and black screens. I searched the Internet for help, one of them told to press F2 at startup so it can pull up a menu to analyze the material. When I went to System Tests > extended Test, it took 3 minutes or more to complete, saying that he failed. The information there was:
Hard Drive check short DST: FAILURE
Failure ID: Q0ADB0-6RX7MQ-MFGJWK-60RW03
Product ID: E0M14UA #ABAI'm currently waiting on my repair disc since some sites it suggested before a factory restore. I really hope it is not a complete restoration, many of my school files and important data are there. The repair disk is going to help me, or is there another solution before a full restore? Thank you.
Edit: I was wondering if I actually do a full on my computer restore if all else fails, is still a possibility for me to back up my data, even if I can't get past the boot? Is it possible to do this action in the menu entry? As the menu of the BIOS, etc? If the material does not affect the memory, or if they are identical.
DST check: Fail = disk hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example you have a > 500 GB hard drive , so that you could use a 750 GB but not a 320 GB hard drive.
Your files may be lost. The best hope to recover them will be to remove the drive hard, install it in one >USB HDD Enclosure, then plug it into the usb port of a working computer. If there is any life left in the drive, you should be able to go through it and copy files off the power on a hard drive of the host computer.
Your > & Maintenance Guide will help to remove/replace the hard drive.
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Portable: hard drive DST SHORT failed
My computer won't start and repeatedly goes to a blue screen with a sunburst type above (the mouse pointer still work). I've run the HP tests and get this result:
"Short DST: FAILURE.
FAILURE ID: GDSDBX-TLR7RJ-9XL03F-604J03
PRODUCT ID: XF288EA #ABU
Hard drive 1
"Test drive: FAILED.
I guess that means that my hard drive is irreparable, but can someone confirm this. Also, I will be able to buy another hard drive and use the ERD that I did to reinstall Windows 7? I ask because it was preinstalled on your laptop and came with no disk to reinstall. Only, I was commissioned to do a repair disk.
Thanks in advance.
Dan
Each time the short hard drive DST test fails with 24 alphanumeric characters "GDSDBX-TLR7RJ-9XL03F-604J03" which indicates that the hard drive has failed and which needs to be replaced to solve the problem
This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...
HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store
Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive
Please try the troubleshooting below indicated once the steps:
Step 01. Remove the battery and unplug the power adapter AC.
Step 02. Press and hold the power button for more than 30 seconds
Step 03. Plug the AC power adapter / (leave the battery for now)
Step 04. Press the power button and check if the unit is operating normally
If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop
If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)
Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA USB adapter with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files. You can also check out the link below for additional help
http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop
Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:
http://h10032.www1.HP.com/CTG/manual/c02876562.PDF
You can check your warranty here to check the status and click here to order a new hard drive
Hope this helps, for other queries in response to the post and feel free to join us again
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Thank you
K N R K
Although I am an employee of HP, I speak for myself and not for HP
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Hard drive 1 Quick Test Failed 303 G50: next steps/go ahead
HP G50-133US
OS: Windows Vista.
Today, after having some problems with the loading of the features of Firefox (i.e. the application Firefox itself, not internet issues), I met a blue screen. I forgot the exact terms, but I think it was a kernel fault any. (Must have written those...) Now it hangs at startup of Windows Vista "loading bar" and does not start in the operating system. I remember no unusual physical disruption (it drops hard, etc. - this laptop is still essentially in one place all the time, and I am careful enough with my computers).
I ran the first disc hard test, and it reports:
#10008-disque hard to replace 1 and SMART drive past.
It gives the result: failed hard drive FAST (303) 1.
After my preliminary research, this means that the hard drive is a failure, and I need to replace the drive. I can boot into Ubuntu from a live disc and still access my hard drive with all the files it contains. I don't want to copy these files (300 + GB, etc.) on a drive that started in Ubuntu while external.
My big question at this point:
If I replace the hard drive and copy that all files back on, is it likely that Windows will start again? At present, it does not start. For me, this means that there is probably a file system missing or inaccessible, or etc. But, if I just copy all the data to a new disk, this file will always be missing. that makes it sound like copy all files on the drive would not allow me to recover my Windows installation. Is this the case? (Or, it is dependent on situation and cannot be determined?)
Hi apnorton,
Just copy the files from the old HD on the new HD make bootable and you cannot boot into Windows using this player.
The solution is to use a recovery disc for your model of laptop reinstall Windows Vista (I hope you do when you got the PC and have always them around), which will put the operating system in the State of the PC came from the factory.
Otherwise, you could install the OS of Microsoft installation media, but you will probably need a new key system to take this path.
Good luck!
R
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Hello, my g6 Pavilion gave the following message when I ran a test of startup: hard drive short DST: failure failure ID: OLM9XO-6AQ766-MFPXOK-60TWO3 please advise my next step. Thank you!
Hello
Error code 24 characters of the disk failure short Self Test would indicate that hard is defective and must be replaced.
If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your notebook series g6 Nr - see here for an explanation.
Kind regards
DP - K
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hard drive DST short failure Presario CQ57 Notebook PC 64-bit
I ran hp advanced diagnosis system - all past except the DST
the laptop will not reboot - I have it turn off and on again each time.
The error is:
Failure ID: UBW7KK-000710-MFKR4K-60R703
Product ID: A7538EA #ABU
Model: PC laptop Presario CQ57 64-bit
Date of purchase: may 2012 so no longer under warrantly
I never liked this HP laptop - but to have a drive only hard failure after 1.5 years is ridiculous. I regularly perform system checks/run antivirus etc software
Can someone tell me if this is indeed a hard drive failure? Much else is problematic too - especially the speed. I have already restored the computer laptop back to factory settings to sort the other probs - a lot of your time. If I restore settings still is likely to address the problem of restarting? Thank you
Yes, this error indicates failure of hard drive and need a replacement.
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* Hard Drive 0 - DST Short Test *-failed
Can you please help to define what this means. Please and thank you. Dell Inspiron N5050 * hard drive 0 - DST results of Test runs Test *: failure error Code 2000 - 0151 Validation 62991 Msg: Hard Drive 0 - Z08AF0E6S S/N, wrong state = 3 no information additional sense Code beep: bip---bip-bip-bip-bip-bip
Rutledge92
Error Code 2000 - 0151 indicates a failure of the hard drive, you will need to replace the hard drive, then reinstall windows and load the drivers and applications.
If you have a warranty from Dell, contact Dell Technical Support, for the replacement of HD.
Bev.
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Pavilion g6-2218nr short hard drive DST test Failed
I have a HP Pavilion laptop g6-2218nr that will not start. When you run the marketing diagnostic test and the hard drive diagnostic test, both tests showed the hard drive DST short FAILED.
The failure code is:
GUQDU4-6B872D-MFPX1F - 60Q 103
Product ID:
C2N56UA #ABA
The laptop is unfortunately no longer under warranty. Should the hard drive be replaced? Can you recommend a replacement? Are there instructions available?
Thank you!
Hello
The error code indicates that the hard drive is faulty and will need to be replaced - a brief guide to do it yourself is detailed below.
Your laptop is considered as coming with a 320 GB hard drive, but you can install just as easily a 500 GB or 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.
The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.
Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.
If you do not have your recovery discs, you can order a replacement set using the link below.
If you have a problem with this link, order them directly from HP.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
Best regards
DP - K
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What happened to the HP Software and Driver Downloads for my HP ENVY 15 t-j000 Quad Edition CTO Notebook Model # C8P48AV built in July 2013? There were 58 results software and driver for Windows 8.1 64-bit last week when I printed the list last week. Today, I received the following message when I tried my laptop:
We were able to find the drivers for your product. Pilots may be developing, so please, check back at a later date or visit the product home page.
How the hell could all disappear? I hope it's temporary! Extremely disappointed with HP support.
Thank you banhein! Support page for the software and drivers for my model is back! Happy, it was only a temporary problem.
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HP ENVY 17-J020US: could not find the drivers for my HP ENVY 17-J020US Quad Edition
Hello
I have a HP ENVY 17-J020US Quad Edition and I'm looking for "Intel HD Graphics Driver". The Support page and House HP driver heading the wrong driver and HP support was no help. The graphics card is an Intel HD Graphics 4600. Operating system is Windows 10-64 bit updated since Windows 8.1. Any help would be greatly appreciated... Thank you
I rolled back to Windows 8.1. It's not worth the hassle, but thank you for your suggestions. My main problem was, I couldn't open RAW files in Photoshop using the GPU. This occurred after the upgrade to Windows 10 so I decided to go back because all the drivers that you mentioned, I already had on my system. Thanks again for all your help and Merry Christmas.,.
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