Envy 15: Stuck on the HP screen

Good so recently I accidentally leave my laptop ran out of battery. I've loaded and started upward and it's gone through an update of windows then stuck on the loading screen HP during auto restart during this process. All I see is black HP logo and the white dots circling below until after a few seconds the HP logo becomes, but the indirect approach points continue.

I did a hard reset but it changed nothing. I also ran each test system, it won't let me in the menu diagnosis and has passed everyone, including 2 extensive system testing.

Whereas this problem is usually either a broken hard drive or fixed with a hard reset I am at a loss for what to try next. It's a HP Envy 15 with Windows 10 - 64 bit.

Hello

Try the following.

First, use another PC to create a bootable Windows 10 DVD or a USB Flash drive via the following link.  Under the section "Imperative to create a cable USB, DVD or ISO", download the media creation tool.

http://www.Microsoft.com/en-us/software-download/Windows10

Once you have it, run the tool, select 'Create the installation media for another PC', then select the language edition of Windows 10 and 64-bit.

Follow the rest of the guests to create this and then click on finish when done.

Insert the Installation of Windows 10 support and stop the laptop by pressing the power button for 10 seconds.

Click next to the ESC key as soon as you press the power button to enter the Boot Menu, and then select the Boot Options Menu ( f9 ).

Use the arrow keys to highlight the CDROM (uefi) or USB Flash Driver (uefi) option, according to the type of media you created, then press on enter – if you are prompted to "Press any key to continue...". "- make.

Start on the Menu of Boot Options Advanced - see Option 5 on the link below for more information on access to this.

http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-Windows-10-a.html#Option5

Then try to run the Windows system restore to return the laptop to a point in time before this problem occurred - see Option 1 on the link below for more information on this procedure.

http://www.tenforums.com/tutorials/4588-system-restore-Windows-10-a.html

Kind regards

DP - K

Tags: Notebooks

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