Envy 17 t-j100: broken hinge and havn't been able to get their hands on someone!

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• HP ENVY 17-j160nr TouchSmart: HP ENVY 17-j160nr TouchSmart broken hinge

  The left hinge came adrift and is causing the case to inflate.

  The laptop is no longer under warranty but this seems to be a very common mistake (found after doing some research)

  It's my third HP laptop and the first to give me no problems at all, so I was not prepared for this problem to occur.

  Is that what HP can do, considering how widespread the issue seems to be?

  Thank you

  Got my lappy back today and it's all fixed.

  My only concern is that the hinges still seem a little too tight, I was wondering if the problem will be re - cur accordingly. I guess only time will tell.

  A big thank you to the HP support if everything went as promised and with very little noise.

  Communication was also excellent.

  Kind regards

• HP Envy 15t: 15 t broken hinge problem affecting current laptops?

  
  

  There is no way to know for sure, but the new 15t has a design to hinge significantly different than those that have caused so many problems. I'm too familiar with the faulty hinge issue and after watching the new design, I'd say it's a better. Hope that helps... and I hope even more that I'm not steering you wrong.

• HP Envy 15 t-j100: broken HARD drive zero insertion force (ZIF)

  Hello

  Hoping someone can provide me with information on where to find the small strain relief for my ZIF HDD connector. When going on a failing HARD drive, the clip on the restraint ZIF connector broke and is no longer usable.

  Have been unable to locate this part on the web. Have seen some forum info (not HP) indicating that the motherboard should be replaced. Since the little clip ZIF simply snaps into the socket, I should be able to replace just the restraint plastic little clip without having to replace the motherboard...

  Photo showing part I'm trying to locate. (see area surrounded by a red circle in the picture)

  Thanks in advance for the help.

  Chris

  

  @ChrisAlb,

  Hello and thanks for the display on the HP support forums.  For this kind of information, you should contact the HP support by phone.  Please, use this link to help that.

  Contact HP support.

  Please let me know how things are going.  Thanks again for the post and have a great day.

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