ENVY 17 t-J100 Leap Motion: keyboard backlit ENVY 17 t-J100 Leap Motion edition shuts down after each power down.

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• HP Envy 120 printer prints OK but the error message after each document

  After upgrading the firmware in my printer, I now get a window pop up with the title, "Unable to communicate with printer" at the end of each document.  The error message should be cleared before the next document in the queue will print.  Each document prints correctly despite the error message.

  Another thing that may cause this condition besides the update of the firmware is this: I have set up my printer for wireless printing, which worked OK.  However, I am currently using the printer with a wired USB connection.  Of course, the version non-reseau of the printer is selected as my printer 'default' regarding this error report.  The update of the firmware was held at the same time that change this "setup".

  Hey @rrbNevada,

  Welcome to the Forums of HP Support!
  
  I understand that your printer HP Envy 120 seems to have an error "Unable to communicate with the printer" after each print job is printed and this problem seems to have started after an update of the firmware running and change your connection type. Maybe it's a coincidence.

  For me to help you I need to know what operating system you print since?

  What is my OS?

  For now, I would like to run the print tool HP and doctor Scan. It is a practical tool that will 'fix print' questions automatically for you. It will scan the computer for any conflict of driver printer HP, connection problems and other issues that can cause problems with your printer. It will also try to fix these problems for you.

  HP Print and Scan Doctor

  If printing HP and doctor Scan fails to solve your problem, I recommend a complete uninstall and reinstall of your software and drivers for a clean slate to work with.

  Uninstalling the printer software

  After you have uninstalled the drivers and the printer software I need you to reinstall. To reinstall, I add two documents of reference below:

  Installation for USB under Mac OS X

  Installation of USB on Windows

  Because you use the printer for network and USB connections on your computer I suggest you first run installation from USB.

  Once the printer is installed for USB, then you can add in the wireless version.

  Adding a printer wireless on Windows:

  1. open the Printer Assistant software on your desktop. It should resemble a black printer icon and has your options of Scan inside.

  2. click on the 'utility' on the top tab

  3. click on 'software and configuration of the printer.

  4 enforce "connect a new device" for the network connection.

  This will add two copies of your printer and both will be implemented properly for scanning and printing.

  Adding a printer wireless on Mac:

  1. Click The HP utility icon in the Dock.

• Keyboard backlit Arabic have letters (English and Arabic)

  Keyboard backlit Arabic have letters (English and Arabic)?

  since Apple does not support international shipping, can I use carrier as USGOBY?

  Authorized Apple dealers in these countries of the Middle East. They are more likely to have Arabic keyboards in stock:

  • Bahrain
  • Egypt
  • Israel
  • Jordan
  • Kuwait
  • Lebanon
  • Morocco
  • Oman
  • Qatar
  • Saudi Arabia
  • Tunisia
  • United Arab Emirates

• Keyboard backlit DV series 3500

  I see that the 'US' has DV3500 of a keyboard backlit but her dosent version 'UK '...

  Are there plans to have a backlit keyboard for the market of the 'UK '?

  'RESULT '...

  I now a backlit keyboard of "UK" installed and running in my DV3500EA...

  «As sjp21 said...» "I called HP new technical support on 0844 3690369... I explained again the problem that I can not see the keyboard and should get the usual answer as before... but this time I was then sent to a person of tech... who then referred to his boss... and then he said that HP know now people have problems with the keyboard and it would book to be collected... a keyboard backlit "DV3600EA" (496120-031) were mounted and returned to me 'FREE' under warranty...

  He gathered Thursday, June 4, and ive just got today Monday 15 June return...

  'UK FULL BACKLIT...

  I didn't post this until I was 100% sure...

  I'd like to thank all the guys here for your input on this thread I started last December...

  Its been a challenge frustraiting at times but its all been woth it.

  «"GET ON THE PHONE"...»

  YEEEE HAAAAAAA...

  Message edited by qwackerz on 06/15/2009 07:20

• my keyboard has sometimes unresponsive, despite verified the above. Then it works again after I have shut down and restart my mac. is this normal? If this isn't the case, that due to an application? for example, I installed photoshop and use it all the ti

  Jin

  Sometimes, my keyboard stops responding, despite the checkist troubleshooting.

  Then it works again after I have shut down and restart my mac!

  is this normal? If this isn't the case, that due to an application? for example, I installed photoshop and use it all the time... also openoffice document prog...

  What else could be?

  I just replace the keyboard with a new one, but the problem persists.

  my mac has also been in mac repair and they found nothing wrong.

  Thank you!

  Please run and view a report of EtreCheck http://etrecheck.com/

• HP Envy 5530: HP Envy 5530 told to replace the color cartridge, even after replacing with a new one.

  HP Envy 5530 said to replace the color cartridge, even after replacing with a new one.  Printer is 1 year old and I replaced the cartridges several times over the past year.  I am enrolled in the program of HP ink.  I can run the printer mode single cartridge using a black ink only and it works with my pc XP, Ipad, Chrome pc and mobile phone.  My pc win 8.1 will not print anything other than a test page.  Printer on the pc file lists always attention required when you try to print from the pc win 8.1.  I believe that the problem may be related to surface of cartridge for printing inside the HP envy heads 5530.  This part is available for purchase, and if so, where?

  I found a work around.  On the pc win 8.1, it seems that the print request must see a reset of the HP envy 5530 to print mode single cartridge.  I just start the pc and then reset the printer by lifting the hatch for the print heads.  That's all.  Once this is done, the 'attention required' message goes to the loan and it is able to print.  It will open a window, which suggests you add the color cartridge, but it will disappear when printing.  Simply open the door once and you can print until you turn off the pc.

• HP ENVY 15 l: I have a lot of problems after windows 10

  Hello

  I have a lot of problems after the update of Windows 10

  1 - what sleep mode the screen is not working! (I already tried to change the keyboard, but to no avail)
  2. the footprint does not work after the update!
  3 programs Microsoft Office cannot be installed after purchase! (Whenever you download the package, I get an error message)
  4 - when I walked in the updates (windows) tells me that there is an error message!

  Windows 10 home unique Language، (error)

  ....
  Please help me as soon as possible! I have a cousin reviews

  Hello @shySmile,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I came across your post about the problems associated with Windows 10 and wanted to help!

  For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:

  How can I find my model number or product number?

  Try to see the next post to solve the problem of the Standby Mode. and let me know how it goes:

  How to troubleshoot upgrade Post-Windows 10 on HP laptops

  Can you give us more information about the print does not work after the update?  For your problem regarding the purchase of Microsoft Office, contact Microsoft Product Support.  To solve the problem with the update of Windows, try using the following tool found here:

  Open the Windows Update troubleshooting tool

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

  Nice day

  How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

  with regard to my question above. I need to hold the button of power for 5 seconds to completely shut down my laptop. even restart or sleep does not work well. I upgraded a real victory 8.1 to 10 free victory by that windows app reservation offered. IM using acer aspire v5 - 573 g i7, version gt750m, Finnish keyboard

  solutions, I tried to random searches that did not work for me.
  1 unchecking quick stop to power options
  2 disabling hibernation in cmd (types a code forgot what I have)
  3. update all drivers and bios with sites acer official drivers, driver pack solution 15.8 and utility driver update intels
  4 decommissioning intel management engine components driver 11 to 9.5
  5. go to the bios and reset to the default settings
  6 make a shortcut of "shutdown" with codes e.g. shutdown /s /t 0
  7. click Update stop

  IM thinking of reinstalling windows 10 via recovery which removes applications, files, drivers, etc. and hope this solves. I can't roll back to win 8.1 because ive done this reset before you completely clean out my system of win random 8 and trashes the restore option was gone.

  Thanks in advance

  Hello/Hallo wuschel93,

  exactly what I had. Stop number appears only after a certain time the laptop running.

  The problem is INTEL MANAGEMENT ENGINE RELATED V.11!

  I fixed it with uninstall Intel Management Engine Version 11. Windows will then install version 9.5 automatically. After that I turned off the automatic update of the driver for this device. You can also install 9.5 without uninstalling the old one, it wil crushed.

  Other manufactures also have this problem, but while Acer is still asleep, they provide a solution (including download links):

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/sleep-and-shutdown-issues-after...

  Maybe there are any other issues that result in the same problem. But in most cases, it's the answer. The thread Starter maybe forgotten to disable the automatic driver update or made installation of v9.5 evil?

  TEPCO

• Envy 15 15-j011dx cannot move to 8.1 after USB Recorvering

  Hello

  I bought an Envy 15-j011dx Windows 8 and the first night with him, am I on Windows 8.1 using Wfter indows store without any problem.

  After a lot of testing and to use it for a while, I decided to restore to factory conditon to make final instalation. Well recovery didin't work, so I ordered a USB HP recovery and finally could recovery to almost the same condition of factore without any problem.

  I update the BIOS to F.36 which is not av

  So I decide to update to 8.1 windows and empty the screen says 40% of the installed drivers after and stays that way forever. When I press on off once and once again, he tries to continue with the installation and then restart saying it will be taken over the old version and the old version back withou problem.

  Before the upgrade, I all day of HP and Microsoft.

  I tried several times, excerpts from USB twice, between trials I delete unnecessary files to remove the installation of Win8.1 to download it again.

  I don't know that some driver is not the same from the original 8 fatory Win and USB also recover HP factory.

  My question is how can I solve this problem, one of you have the same problem?

  Thank you

  OK I could fix!

  The problem was with the video driver.

  0 do automatic updates, but not the video.

  1. first I went to Control Panel / programs and features and uninstall the graphics driver Intell. Yes, on programs and features.

  2. Uninstalling the Intell 4000 on Device Manager remove the driver. I had to do this several times until I could keep the Microsoft WDM driver (or something like that), not the intel 4000, be sure that you can restart and driver is not Intel 4000 more.

  3. copy the updated video driver for Windows 8.1 with the name sp63750.exe on your desktop, do and I'll explain later.

  4 put up-to-date 8.1 of the store windows, it will install without problem.

  5. as soom, you enter Windows 8.1 for the first time move very quickly on the desktop and run the update video sp63750.exe. If your screen become black until you do, you will need to shut down your computer and try to start in safe MODE by pressing F8 and install the sp63750.exe driver. Is not easy to get Safe Mode, I had to do it several times, it is better to be fast and installs the first time.

  That's all.

• How to set my keyboard led lighting. Enable, disable, how long to stay on after the last shot. I had the functions to do this before or I've forgotten or lost abilities. And FN & Z do not work

  How to set my keyboard led lighting. Enable, disable, how long to stay on after the last shot. I had the functions to do this before or I've forgotten or lost abilities. And FN & Z do not work. I would have the size as a Properties window opens. It was about 12 tabs for different frunctions. «Please help me someone...» I would be grateful! »

  Hi Aldo,.

  What is the manufacturer, brand and model number accurate and complete from your computer?  What is the manufacturer, the brand and model of your keyboard?  We can not help you without more information on your specific computer.

  If you want to go faster, simply contact the Group technical support from the manufacturer of the computer or go to their support site and ask them or look for this issue.  If you provide us with the above information, we will go to their website and see if we can find the instructions (if we can) – and they will be able to do it faster and better than we can.  The choice is yours.

  I hope this helps.

  Good luck!

• I accidentally do a keyboard shortcut and inadvertently shut down my computer?

  Hello

  I have experienced intermittent, unexpected shut downs of my computer. I'll get extract soon but I was wondering if I am accidentally using a keyboard short cut that he could shut downs.

  Anne

  Hi Anne,.

  Thank you for keeping us posted.

  Glad to know that you have addressed the issue. Your efforts to solve this problem is highly appreciated.

  Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

  Thank you.

• I am trying to 'push' and oppose.  I googled and it said to go to edit > Preferences > general > keyboard increment, however, there are no preferences under Edit in CC.  Where should I look?

  I am trying to 'push' and oppose.  I googled and it said to go to edit > Preferences > general > keyboard increment, however, there are no preferences under Edit in CC.  Where should I look?

  CC Mac Cmd K or Illustrator > Preferences

• envy 13 - d099nr: want to keyboard backlit 13D

  Hello community

  I just bought the new hp envy 13-d099nr and I would like to know if the SPACEBAR is the only key is not backlit, because I'm having this problem and I don't know if this is normal or what. The rest of the keys are backlit with no problems.

  Really appreciate any response.

  Thank you very much.

  Hi @cmendoza7139,

  Welcome to the HP support community!

  I read your post on your HP ENVY 13-d099nr Notebook and concerns of backlight. You are right in your conclusions, that the space bar turns not on this laptop.

  I hope that answers everything,

  Please click on the thumbs up and accept as Solution If you think that this post has helped you.

  Thank you.

• Keyboard backlit ENVY 14 t-3000

  Hi Forum!

  I just got my ENVY 14 t-3000 in the mail and I can't get the backlight for the keyboard to work.

  I tried the following:

  • F5
  • FN + f5
  • FN + [space]
  • F5 + [space]
  • FN + F5 + [space]
  • Check the BIOS to make sure that the function keys were working, they were
  • I also tried different settings with the proximity sensor including turn it off completely

  I used the HP Support Assistant program that was preinstalled to chat with a service representative, but they just responses of Cutter biscuit and not helpful at all.

  Does anyone have a solution for me?  Thank you is advanced!

  I didn't know that the model had a sealed battery.  Perform these steps and just don't worry not about the withdrawal of the battery and now the power button for a minute.  You should perform these steps in the exact order, but in your case, it will not be possible.  So, go ahead and see if the rest of the steps will still work for you.

  Let me know the result.  I wish you a good holiday!

• Keyboard backlit on Satellite M50-A-11 q

  Hi, I was thinking about buying a property by SATELLITE M50-A-11 q I can't understand or find information, if this particular model has a backlit LED backlit keyboard.

  Can anyone help?

  According to the specifications of the laptop this model laptop is backlit keyboard.