Envy of HP dv7: upgrade of manufacturing after Win10 recovery disks

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• Envy of HP dv7 Notebook: failed to create the recovery disk.

  I have a HP ENVY Notebook dv7. When the computer was new, I tried to make a record of retrieving the value. When finished, I would check out (DVD - R) discs, I would get a message saying that disks has not written correctly. I tried three different packs records, always the same. Called HP Support and they went through the process with me, always the same failure. I was told not to worry if I still have the discs because of an accident, they would send them to me for free because they have a record. Now, I'll use this computer mostly on the internet and think I should have just in case records. Called HP and was not said no record, no free drives and it will cost a lot to make them help the discs. Is it possible to make records or put the info on a hard drive? I don't know if the computer thinks that I made a copy or not, because the copies, I thought I was doing were defective.

  @SAWANG ,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are not familiar with works of the function of the Forum, private messages

  this 'http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/td-p/3547355' postHYPERLINK instructions of a..

  http://h30434.www3.HP.com/T5/first-time-here-learn-how-to-post-and-more/how-to-check-your-messages/TD-p/3547355

• Pravilion dv7 series replaced after the recovery disk hard drive failure

  I tried to use the portion of my drive recovery hard when my laptop Pavilion dv7-4173 US could not operate.  After trying the hard drive recovery part several times I got an error message saying that the bootmgr is missing. I tried using the recovery discs I got to the store, I bought the computer before taking it home, and they failed. They worked up to 32% and then stopped.  I took the laptop and recovery (6 discs) disks to the tech Department of another retail store. After several days, I learned the recovery disc where no good/damaged. When I contacted the store bought told me that I had to bring in the laptop and recovery disks. They replaced the hard drive, saying: that was the problem, but do not partition. They decided to classified until the system OS of Windows 7 Home Premium 64-bit for Windows 7 Professional 64 bit., but did not try the recovery disks. Can I use the recovery disk, they made me, if are good restore the laptop back to factory new?  I know he will place the operating system Windows 7 Home back on the computer, but I want that all return provided with computer programs. I'll be able to upgrade the Professional operating system? I have the disc of Windows 7 Professional.  If my restore disk will not work, can I use the recovery disc, only 2 discs instead of 6, I can buy from HP and then move on to professional?

  Thank you.  Computer to factory fresh.  Just update software and then go to Windows 7 Professional

• Satellite M30-107 does not start successfully after using recovery disk

  Hello

  I recently got my hands on a toshiba Satellite M30-107 laptop second hand and decided to freshen it.
  I used the toshiba recovery disk, but after that the laptop is no longer support windows.

  When turned on it shows booting Toshiba disc for about a second then goes to a screen blank and freezes.
  When turned on, once again, a screen will appear an error by stopping and offer the opportunity to start in SafeMode etc but choose one of the options causes the machine to freeze.

  Any help or advice would be much appreciated.

  Thank you
  JT

  Hello

  Sounds a little like the laptop does not start because of the problem of Windows software
  You did not recover the M30 with the original Toshiba that was provided with this device M30 recovery CD?

  I may be wrong, but to me it looks like a recovery CD incorrect has been used and an image with drivers not compatible m has been installed

  You can try to install the OS of Microsoft Win XP original CD and could check if it would be possible to get the notebook ruin using own BONE.

  In this case we (you and me ;)) might know if this problem could be related to hardware or software.

  Good bye

• Satellite L350D - WLAN does not work after the recovery disk

  Hello

  I just got a L350D. I ran the tool recovery disk, without any other program running. It is on a good way to end the second disc and that: BAM! blue screen. Since start-up, my LAN and WLAN does not work.

  He always says ' WLAN 2.0 bg adapter "to which no driver is found. The driver is a Realtek WLAN and LAN.

  Don't you think that the crash of the WLAN and LAN module fails?

  I tried the things:

  System reset
  Reinstalling the driver

  but nothing has worked.

  Someone at - it advice?

  Thank you very much!

  Mycale

  Hello!

  I put t know what is the reason for this BSOD when installing, but you can post the BSOD code? For example, you can search based on Microsoft Knowledge for this code.

  In addition, I would try to update the BIOS of your laptop that you can find on the Toshiba site:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  After you have updated the BIOS to try to update the WLAN and LAN card driver, or try to reinstall Windows using the Toshiba recovery disc.

  Good bye

• ENVY of HP dv7: copy the file fails error on disk 2 to 58% HP recovery

  My hard drive in my dv7 ENVY dies for the second time in two years (it was under warranty last time and I was able to fix). I bought the hard drive same exact (Samsung, 1 TB), tested in BIOS, past everything. When I try to make the image recovery with the HP recovery discs I received the last time my hard drive died, I get an error then that 58% on two recovery disc that says:

  Reducer

  Copy the file fails

  From: d:\preload\base24. STORMWATER MANAGEMENT

  To: c:\RM\Image\BASE24. STORMWATER MANAGEMENT

  Press OK to retry.

  I press OK and it does the same thing over and over again. People who questioned him on this same type of error seem to get anywhere here, but what choice do I have? The hard drive is the same size, same manufacturer, same model, it should have the question of reimage the system on a hard drive more small, right?

  Am I just out of luck on that? So frustrated.

  englejas

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post on recovery issues and wanted to help.
  
  Here is the link to the tool of creation of win8.1 media: installation media to create for Windows - 8.1 help Windows

  Understand, however, you might encounter a problem installing using the media created from this tool.

  You have a version of OEM HP of Win8 installed on your PC, and this means that the product key that is embedded in the motherboard UEFI firmware is OEM, not retail.

  While the media created from this tool SHOULD be activated using this key, there is no guarantee he will do.  If it is not the case, you can use this tool to recover your product key and try to enter it manually: Download Windows OEM Product Key Tool - MajorGeeks

  IF it still does not work, then your only recourse would be to order a new set of recovery from HP discs.

  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.
  
  Good luck
  
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  If my message solved your problem please click on "Accept as Solution" - to help others to find the solution.
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• Envy 15 k101tx: after months recovery disk

  I do the recovery disc after 4 months of buying laptop. Will be the recovery made the factory setting?

  Hello

  What tool/process you did the game? With the help of HP Recovery to create the recovery factory media do the same thing on day 1 or 2. ..... Yes, the game/support will be for factory settings.

  Kind regards.

• Re-apply Anytime Upgrade license after running recovery disk

  4 years ago, I bought a Toshiba laptop with Windows Home Premium pre-installed, and provided with a Toshiba recovery media. As I need to join a domain but wanted to keep the media center software that I used also provided Express Upgrade disk to upgrade to ultimate. This has been paid at the time and was completely automatic with a "paid" invoice from Toshiba, which is the only element received.

  Due to lack of space etc. I replaced the HARD drive, before doing so in order to become a record of the license key encrypted so I could reinstall. However, the recovery disc will reinstall only Home Premium with the embedded OEM key and does not offer the possibility to enter the spare key. Other forums have indicated that all I have to do is to run the utility to upgrade Express again where I would get the opportunity to get the software, I paid for. All that is to offer a screen to compare the different versions of Vista that connects me in turn to a web page of MS indicating that the Service at any time update for Vista has been suspended, the upgrade to Windows 7 instead.

  I can't use the upgrade Express disk I received with the laptop to find out if that would work, as the drive had a crack in it and no longer charges originally.

  My questions are, how to reapply the key to get my system up to the ultimate and that should I have received from Toshiba when I bought the upgrade?

  Please see: How to replace Microsoft software

  Carey Frisch

• Is the drive to upgrade Vista from Toshiba, a recovery disk or a normal CD to upgrade to Vista?

  Hello

  My status has now left COA validated for valid POP so I was wondering how much longer it would take to shipping. Anyone received the disc or know if there is a disk recovery or upgrade disc.

  They would probably have to lock it to Toshiba computers only? Exactly how does it work?

  If anyone knows it please post :)

  Thank you
  Stephen

  You're in luck. I put mine in early December, has called once, sent the POP e-mail twice and he says AGAIN as "COA validated." Apparently, they begin to send now (at least in Germany) so as soon as you get to know everyone here :)!

• HP Pavilion dv7 1245dx unable cdrom not read recovery disks errors no boot device, I can recover with USB key and how do I copy to usb recovery CD

  stopped and restarted and all gone, I tried f11 and it doesn't work, my cd rom was unable to read the discs for about two months, I bought a 32 GB usb flash drive and I do not have the recovery disks.  need to copy recovery usb flash disks to recover the laptop

  Hello

  For any problem with the help of HP recovery process, you should contact HP or ask their Support Forums.

  http://h30434.www3.HP.com/

  See you soon.

• Windows update failures after using recovery disks (error A 8024, 000)

  original title: Windows update failures as a result of the use of recovery disk

  I used a recovery disc following a replacement of HDD on my Acer laptop and now windows update will not work.  I get an error A 8024, 000.  I tried the MS fix - it tool, but gives an error when it tries to install as well.

  Hello

  I suggest you to disable any program of security on your computer and check if it solves the problem.
  Disable the anti-virus software
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  It will be useful.

• Dv7 - 7333cl envy: Boot Device not found (3FO) after 8 of Windows Restalling of recovery disks

  Hello

  The hard drive on my dv7 desire - 7333cl just died after upgrading my windows 8.1 to 10. I bought a new SSD and I replaced the drive. I could not find the recovery discs, that I did when I got the PC, so I ordered new HP according to the recommendations of other threads with the understanding that they would be able to reinstall windows on the new drive.

  Given the shipping time would take a long time, until I tried to reinstall Windows 8.1 using the file .iso Windows 8.1 image official of Microsoft. It seemed to install properly, read the product automatically key and everything, but I could not get the machine to start, so I decided to wait for the HP recovery discs.

  Well I had the disc a few days ago and reinstalled the original image on the new drive. Problem is that when the computer reboots, I get error no matter what I try. The errors vary according to which of the steps I tried below, but I was never able to start Windows, except once when the Windows 8 BSOD loops and restarts automatically before I can even read.

  Here are the steps I've already tried:

  -Performed a hard reset (power adapter and battery removed, taking the power for 30 seconds button)

  -Run the diagnostic system HP based on the SSD (spent) and memory (spent)

  -Secure boot disabled (and re-enabled, cleared the keys, keys reloaded, etc.)

  -Enabled legacy support (and disabled)

  -Bios reset to original settings (F9) is then repeat above steps in various orders

  -Reinstalled two times more than original image

  At this point, I was wondering if the drive has not been formatted from the recovery disk and multiple files to start causing problems, so I started in Parted Magic with UBCD and reformatted the entire hard drive (0 s to write to disc) and again reinstalled original image. Still nothing so I told all the steps above in random orders to try to turn it on.

  If I start in the boot options, I can see the SSD, but it still won't start. Does anyone have more ideas for me to try? The fact that it passes all the tests and that it is running the Linux of Parted Magic environment suggests that everything works fine, but for some reason any Boot file does not load.

  Did I lose money on the HP recovery discs and he just bought my own Windows OEM license?

  I'm going crazy trying to figure this out. I am relatively experienced with the PC, but it's my first time work with the architecture of the UEFI Windows 8 so maybe there is something obvious that I'm missing?

  Thanks for any help.

  FINALLY SUCCESS!

  After a lot of frustration and several reboots, partitions, reinstall, and trips to Best Buy, that I care to remember I'm typing this from my stable work feel LIKE to the point Windows 8.1. Currently 10 Windows to download and install all updates, but everything seems to be stable.

  To make a long story short:

  -Be sure to carefully read the product manual

  I never would have guessed that this system would support only a 160 or 180 GB SSD. If I had of known that I would have probably never had any serious problems.

  -Instead of order recovery HP discs just to download the ISO of Windows 8

  I'm not the first person to have problems with these discs (search this forum for the many complaints), so unless desperately want the included HP tools and bloat, just to get a file from Microsoft (FREE!). There is no reason why it shouldn't work and I wish I would have went with my gut here and saved a bit of money.

  -Be persistent if you can't find the question

  I was told, many people, that the machine was bricked up. At that time, I was obsessed with the implementation because no one could tell me why it would not.

  Thanks for reading! And if you encounter a similar error, good luck.

• HP ENVY M6-1105dx: Synaptics Touchpad freezes briefly after typing

  The touchpad of my HP Envy M6 1105dx hangs for several seconds after you type on the keyboard, each time. This problem started after I upgraded to windows 10. My drivers are up to date. I tried to uninstall and reinstall the drivers, but that has not worked. I would rather not reinstall windows if I didn't, so I decided to come here. All advice is appreciated.

  Hey, I had the same problem and it's really frustrating.

  Here's what I did to solve the problem, I hope it helps.

  Open 'Control Panel' by clicking on search and enter the control panel.

  Then, open "Synaptics Touchpad", it will have a version number after it I think. Mine did.

  Then click Advanced in the upper tabs.

  Then you should see that a "filter activation time" set it to zero seconds.

  

  Test now by typing and then move the mouse and see if that fixes the problem... it's me.

• Wanted M6 Sleekbook: Can I get my free 10 Windows upgrade after a recovery of the system for Windows 7?

  Hi guys,.

  I have a HP Envy M6 Sleekbook. It came with Windows 7, and its warranty expired 2 years ago. I took the offer to get a free upgrade of Windows 10 a few months ago. Now, I want to exchange the hard drive out. I have a ready to run on a USB system recovery but its for the original configuration of Windows 7...

  My question:

  Is there a way I can share disks and get 10 back Windows without paying? HPO only allows you to create a system USB once recovery disk, so I can't make a new record of recovery with windows 10. When I get the factory Windows 7 running on the new hard drive, I'll be able to upgrade to Windows 10 new since I already had it and I wanted to just swap drives?  Thank you!!

  This link should help you get started: upgrade Windows 10  

  You can install Windows 7 with your recovery discs and then upgrade to Windows 10 or you can create a Windows [USB/DVD/ISO] 10 installation media and use it to make a 'clean' on the new hard drive installation.

  Notes on activation:

   

  • If you have never installed and activated Windows 10 on this computer before, you will see the activation screen. Enter your key of Windows 10 here. If you do not, but you have a valid 7, 8 or 8.1 key, enter it here instead.
  • If you have already installed and activated Windows 10 on this computer before, click on "I don't have a product key. Windows will activate automatically after installation.

  If you found my answer helpful please say thank you by clicking on the icon of the thumb.
  If my answer has solved your problem, please mark it as accepted Solution. Thank you!

• ENVY of HP dv7-7230us: HP DV7 disc includes six partitions - are they all necessary?

  I am trying to create a system image to save laptop my mother using Macrium after receiving a SMART disk error. It is to show that the hard drive has 6 partitions:

  1, WinRE (none)

  Primary NTFS

  235.3 MB

  400,0 MB

  2. NO NAME (none)

  Primary FAT32 (LBA)

  104.6 MB

  260,0 MB

  3. (none)

  Unformatted primary

  128.0 MB

  128.0 MB

  4 (C

  Primary NTFS

  541.21 GB

  670.92 GB

  5 (none)

  Primary NTFS

  274,6 MB

  350.0 MB

  6 RECOVERY (D

  Primary NTFS

  22.86 GB

  26.60 GB

  Are these really necessary? I understand that one or possibly many may have to do with Bitlocker, but the #3 partition in particular looks like it's just foreign. It's not like she's taking a lot of space, but it seems unnecessary.

  Thank you

  ENVY of HP dv7-7230us Notebook PC

  Model: C2N66UA

  Hi there @infohack

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I can certainly understand your concern about this mix of partitions, and I am happy to help you with this.

  As a first step, this page: partitioning and naming of readers (Windows 8)

  There is also this post of @Daniel_Potyrala , even if reference is made to windows 7, it is loaded with useful information that applies to windows 8 as well. Its theme is more on the preparation of another drive with partitions, but this part of the update, there is information on the purpose of most of the partitions that you ask the subject.

  How to repartition the disk HARD of HP notebook with pre-installed Windows 7

  Since some of the partitions you listed are not labeled, it is difficult to tell what some of them are, but in a UEFI environment, it is possible one of those is a part of this environment. The recovery partition would have your plant to install the image. I would recommend you do a CD set of recovery as well via the recovery manager. You can make only one series.

  I hope this helps a little.