ePrint - printer not connected?

Similar Questions

• ePrint - error not connected

  My printer keeps appearing as not connected to the ePrintCenter and do not print.  When the printer is restarted, it seems clear, print some documents, and then later, just go to the offline state.  Any ideas?

  Those of you who have had difficulties, please try a connectivity ePrint, Print Apps and ePrintCenter even now... the maintenance ePrintCenter message was erased and I believe that you can find all of the improved results.

  If you have difficulties, you can try the actions below in order (for example, try #1 and if you continue to have a difficultles, try #2, etc.):

  1. turn off Wifi then on again

  2. power cycle your printer

  3. Remove and then reactivate web services (this will result in your printer, get a new email address)

  Thanks for your comments.

• Computer says printer not connected

  Hi-

  I use a HP Photosmart C4280 and run OSX 10.9.4.  My computer always tells me that the printer is not connected (I checked the power and the USB connection and both are good).  When I go to add the printer in system preferences no choices appear.  Can I/how can I reinstall the printer driver?

  Hello amemoliand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have connectivity problems.  I would like to help.

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend you time the printer using this document on v10.9 OS X Mavericks: installing and using the printer on a Mac.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Install the device driver of printer not connected to the computer

  My printer is too old to connect to my new computer.  I want to "print to a file" and move the file to another computer on which the printer connected (this second computer is not connected to the internet). How can I install device driver on the new computer with no attached printer?

  Hello

  1. What is the brand and model of the printer?

  If you want to move the file to another computer, you can copy the file to the flash drive and move to the other computer, so that you can print the file.

  Check out the links.

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/sag_setup_indirect_printer.mspx?mfr=true

  http://support.Microsoft.com/kb/308028

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  http://support.Microsoft.com/kb/293118

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/move-files-and-settings-to-new-computer

• Photosmart more B210b: printer not connecting to wireless network

  I try to install the printer, which has worked before with a different wireless router. I can't connect to the network, even if the print network configuration page says PASS and YES at all the right place with this new router (DB of Belkin Wireless Router N600DB).  When I connect to the router, the printer does not appear in the list of connected devices, but the printed page says it IS connected (has assigned IP address192.168.1.100 on the page). When I try to install the device and connect it to the laptop computer, the IP address is not recognized.

  Both devices are in the same network (belkin.b2.c)

  I've completely disabled the firewall, I install it, both in the protection antivirus software, windows AND router, have revived all 3 devices (printer, router and laptop), but still unable to connect.

  I'll be very grateful for your help.

  JorgeAV wrote:

  Thank you Dragon-fur

  I have a problem with your suggestion and a question.

  First problem: I can't change the SSID name or to change other settings of the printer because I can not connect at all.

  The question is, I see my router dashboard that the Pool of IP address of departure is 192.168. 2.2 and the Pool of IP address is 192.168. 2.200 now, IP address, I can see the printer is 192.168. 1.100 as you can see, the range is different. This could be a problem?

  Comment

  The printer is on a different subnet from the rest of your network.  Yes, it's a problem.

  The printer and the router - and indeed, the rest of the network - these must all be on the same subnet.  Any network - but they are to be on the same.

  For example:

  It is not important whether you choose 192.168.1.1 for your gateway router

  OR

  whether you choose 192.168.2.1 for your gateway router

  The rest of your computers, printers and devices must be on the same network of "sub" as the gateway router.

  You can try changing the IP of the printer on the printer control panel if you can't connect with EWS (built-in web server).  Push the printer over subnet 2.

  Maybe give printer IP address: 192.168.2.226

  Click on the button the printer wireless...

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Network printer not connecting not after Windows update.

  Vista.  Network printer does not connect after an automatic update of windows unknown.  However, requested document printing to a printer wireless unselected, connected to the same network, if the wireless printer is activated.

  Not having received a response to my follow-up question/information, I decided to "Just Do It" on mine.

  I deleted the printer listed as the wireless HP6300 and added back, once again as a network printer.  Not "Uninstall".  (I did on each computer using this printer.  Everything worked perfectly.  Both printers still coexist on the same network and works perfectly.

  As far as I know that something like an update of Windows, change the IP address of the "network printer" at the same IP address as my printer 'Wireless '.  When I deleted and added the HP6300, he returned with the correct IP address.  If anyone has another explanation, I'd be interested to hear.  This problem has also affected two of my friends systems.

  Marcofun

• Deskjet3050A j611g: printer not connected (Yes it is)

  My HP deskjet printer on our network (router Netgear N750) domestic and works fine wirelessly with my PC.  My MacPro Yosemite shows the printer on the network and when I bring the wireless in my browser settings, using the IP address of the printer, it shows the status of connected wireless and I can print the here Network Setup page, but cannot print from any application on my system.  ("The printer is not connected" - and "cannot find the printer")  I uninstalled and reinstalled the printer.  It is the default printer.  I re-installed the printer and the router.  I have spent hours on it, I hope someone can help.

  Hey @YennaB,

  Due to the age of your HP printer not publishes a software package and the downloadable full function driver. Therefore, according to step 5 in my previous post I'll have you manually, download and install the Apple update 3.0 HP driver which includes software and drivers for your HP Deskjet printer. These drivers should work in the same way as the full download of the driver package features of HP.

  You are on the right track if your printer is now deleted through to reset the printing system. If no HP package doesn't show to uninstall, simply skip this step and go to 4-step by step 7.

  Just keep following the steps I have provided and your printer should be in service again shortly.

  Let me know how these steps go for you.

• No printer not connected message bypass

  I have a hp deskjet 970cse - the Flash drive to the printer is broken so I got a cable that plugs into the printer cable from old school on USB in the computer - but I get a message "no printer connected" when the wizard recognizes the cable - how can I work around this to get my printer to work?

  Hi Trudi Brown,

  This error message occurs generally if the printer cable is not connected properly.

  It is possible that the other cable printer cable that is old school is defective.

  I suggest that you download and install the latest driver of printer from the HP Web site to eliminate any software problem.

  If this does not help, then you will need to contact HP for replacement of the cable, or get help.

• HP Deskjet 3510: Printer not connected to the Internet after new router purchase.

  After buying a new router, printer does not work. Is not connected to the Internet. I followed the instructions on how to connect but nothing I did helped. Wireless test results show the printer are currently configured with an automatic IP address, I don't know why or how this happened. Also shows that wireless and wireless is working and success to the configuration of the printer, just not connected to the Internet.

  Yes you will need a printer USB cable like this.

  http://www.Amazon.com/AmazonBasics-USB-2-0-cable--male/DP/B00NH11KIK/ref=sr_1_1?ie=UTF8&QID=1458167924&SR=8-1&keywords=printer+USB

• Printer not connected

  I install a HP Office Jet Pro 8600 on a wireless connection to my Mac (latest version of office).  I installed the printer and sometimes can't get the Mac to recognize the printer.  Intermittently, when the printer prints first it hangs on the first 1 percent of employment, then after a while, it prints the page.  The next few pages print ok, but when I go to print the printer is "not connected" again, the wireles light is blue fixed on the printer. If I disconnect the power to the wireless D-Link device, wait one minute then plug back power after a period of time that the printer could appear as connected again. My iPad works fine on the wireless network connection.  All Mac Book my wife does not recognize the printer on the wireless network.  I noticed that the ipv4 addresses are slightly different peripheral oneach, my Mac, thePrinter, my wife Mac Book.  The dfference is the last digit of the ipv4 address.  Previously, I bought a printer that has had the same problem with wireless unti l configuration took everything to the Mac for my 'One on One' store Lemark and a partner that does the job with a magic switch to apple.  The Lexmark printer is now in the Trash because he's stuck with paper so frequently that it opened, before ink cartridges (minimal) have even used, but it is another story.  On two printer, on the point of post appointment. Help, please.

  IP addresses are supposed to be different, it's how the devices are identified by the router.

  D-link routers can have trouble with HP printers.  Make sure that the firmware is updated on your router.

  Finally, we will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Yours is 192.168.0.100 a.199.  We will use 192.168.0.220 for your printer.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  Download and install this: support.apple.com/kb/DL907

  We will restore the print system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• HP Office Jet 3830: Printer not connected

  I just installed this new printer, followed all the instructions in the manual and website, downloaded the latest update.

  Checked everything with the Setup Wizard, and he says that everything is ok.

  YET, when I try to print anything, it indicates that the "the printer is not connected"...

  I restarted my computer and also to restart the printer. Nothing has changed...

  I need to help and suggestions to solve this problem.

  Thank you

  Lewis

  Hey @lbriskin,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your Macintosh OSX 10.11 computer detects a printer all-in-one Officejet 3830. I can help you with that.

  First of all, let's see if the problem can be related network or Mac related. To do:

  Turn the printer off for a minute.

  While the printer is off, remove the power cord at the back of the router for a minute.

  When the lights came on your router on the printer.

  Now, let's see what the printer think, that is the question. Click on the wireless icon that looks like a radio tower in the Middle at the bottom of the screen.

  The next step depends on the IP address on the printer display.

  • If the IP address starts with 169.254, then the printer does not receive a valid IP address. Click the gear icon and select Wireless Setup Assistant to connect again. If the IP continues first 169.254 then the next step is to contact your internet provider because you have a device that will not receive a valid IP address of the router. If this is the case, then I would suggest calling a device and not a printer. If you say printer they say talk to HP and want to terminate the call.
  • If the IP address starts with 172 the printer is connected to a network of comments. Contact the company that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address begins with 192.168 or 10 then the printer IP address is fine. The next step would be to determine the issue on the Mac.
  • If the IP address begins with any other number then the network has somewhat changed. I would contact who is now the network for assistance.

  Assuming that the IP starts with 192.168 or 10 the next step would be to reset your printing system. To do:

  On the Mac, click the Apple icon, system preferences and printers and Scanners.

  Hold down the command key and click the picture of the printer on the left side of the screen.

  Click on reset printing system.

  Click on the button "+" in the lower left corner of the screen.

  Select your printer from the list.

  Click on the box to use and select your printer from the list.

  Click on Add.

  If your printer was not in the previous window, it means that there is a setting on the network that prevents the Mac and a printer to communicate. I communicate with the one that is provided with the router and ask them to open all Ports, enable multicast, MAC disable the filtering/MAC cloning and make sure that the router broadcasts a band of 2.4 GHz (gigahertz).

  At this point, you should be able to print. If you are not able to print then please let me know what happened by following these instructions.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• Printing from MAC for Deskjet 3050 ALL in one J611n - printer "Not connected" error message

  Good afternoon

  I have problems printing my MAC Book Pro to the printer above.  I said that it is not connected and prints However, when I checked status it shws Networkas "Ready" and the connection as "active"? He doesn't seem to know if it is or isn't?

  I had this problem before on occasions, but now it is a permanent one after upgrading my operating system to 'Maverick '. Now, I have what you call love at first sight bridge on my MAC and don't know what it is for! This has something to do with it? Love at first sight does not appear connected either?

  It's a real pain and I think to get rid of my printer without wire-HELP!

  In addition to the above, I noticed the following error message when I try to print:

  Device status: unknown

  I.D. service: unknown

  I.W Version: unknown

  Serial number: unknown

  Driver version: 2.3.1 HP inkjet driver (why this displays when it's a Deskjet 3050 J611n?)

  Product number: unknown

  I.K no 658

  Watch the device Staus and office as "Unknown".

  3rd update me! In the HP utility is see two printers?  The other has all the full details above with serial numbers and all the info. Watch Staus 'idle' and our 'good '.

  Tracy

  I see that I had 20 veiws and no answer!

  I am new to Mac and not very techno, however I seem to have solved this problem myself.

  I think that after turning to 'Maverick' on my Mac OS Lion, duplicate the printer as 2 showed in 'utility '.

  "I basically deleted that was not'online ' or 'connected '.

  Problem solved!

  Tracy UK

  TracyUK wrote:

  Good afternoon

  I have problems printing my MAC Book Pro to the printer above.  I said that it is not connected and prints However, when I checked status it shws Networkas "Ready" and the connection as "active"? He doesn't seem to know if it is or isn't?

  I had this problem before on occasions, but now it is a permanent one after upgrading my operating system to 'Maverick '. Now, I have what you call love at first sight bridge on my MAC and don't know what it is for! This has something to do with it? Love at first sight does not appear connected either?

  It's a real pain and I think to get rid of my printer without wire-HELP!

  In addition to the above, I noticed the following error message when I try to print:

  Device status: unknown

  I.D. service: unknown

  I.W Version: unknown

  Serial number: unknown

  Driver version: 2.3.1 HP inkjet driver (why this displays when it's a Deskjet 3050 J611n?)

  Product number: unknown

  I.K no 658

  Watch the device Staus and office as "Unknown".

  3rd update me! In the HP utility is see two printers?  The other has all the full details above with serial numbers and all the info. Watch Staus 'idle' and our 'good '.

  Tracy

• Epson printer WF-2510 with wireless-"printer not connected."

  I use windows 8 and a printer Epson WF-2510 with Wi - Fi.  I'm pri it saysnting ok but when trying to he says not connected printer. Any help will be much appreciated.

  Moved from feedback

  Original title: scanning

  "I'm pri it saysnting ok", you may need to clean it up a bit? ' "

  The wireless printer is set as the default printer?

  The IP address of the wireless printer is correct for your wireless network IP address?

  If you look at the properties of the printer, on the Ports tab, your printer is listed in there?

  You have an installation CD for your printer?  Maybe uninstall and then re-run the installation program, the problem will be solved.

• When I try to printe a photo of my photo library, it says printer does not print, not connected etc. Yet if I ask it to print a document it does very well. What is the problem?

  I have a number of photos in my photo library. The printer is a Dell V510 series and was bought in June last with a new computer. He tells me to plug in the USB, it is and several other things that are all connected. In my library of images are printed documents. When I ask to print to it. Also when I received a photo by e-mail or download from my camera I never know where he's going to put the picture. I've never had a problem with my Windows XP but Windows 7 doesn't seem to do what I want it. The instructions that came with it are almost useless. I am not a technician, but I am new to the computer. Thank you

  None of the problems you mentioned sound like they are related to Firefox.

  You are able to print web pages through Firefox?
  
  This "image library" display images in Firefox, or is it a separate program? y at - it assistance > on the menu in this program item? If Yes, what does say?

• P1102w: printer not connected

  Help! I upgraded my desktop to EL Capitan MAC computer and now my HP Laserjet does not work.  My preferences is not the printer either.  I can't find any printer updated driver on the HP site and my Apple support has no information either! I even connected the printer directly to my desktop and it still does not recognize it.

  Any info out there! I'd appreciate any help!

  Thank you

  Cyndi

  AH HA! I had my son in law to take a look. We arrived to think using my Windows laptop to set up a WIFI connection and then the recognized MAC. We did go back and use the published info you suggested.

  It works now! YAY!