Equium A60 does not recognize the USB webcam

I just bought a creative vista more webcam and tried to install it on my laptop Equium A60, the software is installed properly and everything but when I connected the webcam to the usb port my laptop didn't recognize it.
I tried to uninstall and reinstall and nothing has changed. Someone has an idea of what could be bad?

Hello

Sometimes USB devices can be recognized correctly because of the low power from USB ports. Usually, USB devices should work with 500mA of power. It is a standard. But sometimes the USB devices need more than only of 500mA. In this case, you can use an external USB hub with external power supply.

You can also disable the power save option in the device under USB root hub Manager.
You will find a power management tab. Please enter in this tab and disable the option: allow the computer to turn off this device to save power.

D this on all the USB root hubs

Tags: Toshiba

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