DreamColor LP2480zx does not recognize the USB for calibration

Hello

I have a DreamColor LP2480zx, which does not recognize the USB connection to the computer during calibration.  I have my eye HP connected through this monitor, so I know the connection and the cable is good and mouse, keyboard.  My setup is like this:

Reference Dell 690 running 64 bit + Windows XP

DreamColor LP2480zx

Apple Cinema Display 23 "

I bought the DreamColor used, and in all other respects, it seems to work very well.  The original owner didn't have it calibrated within a certain time, but said that having had no problem with the previous calibration.  I installed the last APS (version 2.0) and updated to the latest firmware.  These updates produces no change in recognition USB problem.

The interesting thing is, I was able to calibrate the Apple Cinema Display, using the same configuration of connection (mouse, keyboard, and HP eye connected to the computer via the LP2480zx) APS was able to see the USB connection and this very well calibrated monitor.

I had trouble with this problem for a few days.  I've looked around quite a bit online and found a few others who have this same problem, but I did not yet find someone who can point out a solution.  If anyone has had this same problem, or has heard of results that correct it, please let me know, because it's very frustrating.

Thanks for any help

Clay

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An update to my previous post, I realized a work around for this problem.

Apparently, this problem has to do with the Dreamcolor screen and/or software APS do not like working with 64 bit systems.  I'm not saying that it is always the case, but I saw the other posts on this problem on 64-bit systems, and I spoke with two other people personally who told me that they also had the same problem, try to calibrate its Dreamcolor monitor when it was attached to a 64-bit system.  HP does not seem to be concerned about this problem, because they do not even recognize its existence, but since I'm far from being the first to report this problem, he's obviously not a one-time problem.

My solution was this: I had connect the monitor to a regular running XP 32 bit system.  After I did, I could re - calibrate the monitor without the problem of USB connection.  This isn't a very good solution because not everyone has access to several machines, running different operating systems.  But it's a work around, and it worked for me.

Hope this helps other people who have this same problem with their Dreamcolor monitors hooked to their 64-bit systems.

Clay

PS- I posted this as resolved, only because I was able to calibrate my monitor.  It's not really solved the problem, but it gets the monitor working again.  Maybe HP will address this problem in the future, but I'm not holding my breath.

Tags: HP Desktops

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