ERROR: DW040
ERROR: DW040: the product '{25CC1EC0-19D9-11E5-952D-BD72CD08879E}' is not installed. Creating cloud Muse 2015 will not update. A ran CCcleaner, no change. 
The question is: How do I solve this problem?
Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs
Tags: Adobe
Similar Questions
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Hello! I am encouraged to uninstall Adobe Premiere Pro but ERROR: DW040 is displayed. What can I do? Thank you
Reinstall the pre pro to restore your uninstall program.
-
I'm trying to uninstall Cs6 master collection and I can't because this information is displayed ERROR: DW040: the product '{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}' is not installed. Cannot proceed with the uninstall. How can I solve this problem?
Hi Paulov53532347,
Try to use the cleanup for the same tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
Let us know if that helps.
-
I get the above error message when you try to install a newly created CC package. It is my first installation of CC.
Any help is appreciated.
Please tell us what version of operating system do you use so that we can try to help you appropriately. You can use the cleanup tool to remove the previously installed applications
-
How can I resolve installation failure of Adobe CC 2014 for Mac - DW040 error?
Hello
I'm trying to install Adobe CC 2014 for Mac and have uninstalled all previous versions of CS6 using the uninstall program again the new installation fails with an error message:
"The installer has encountered an error that caused the installation to fail. Contact the software manufacturer.
Checking the logs in library/logs/Adobe/installers/Adobe Setup Error.log.gz, I noticed the entries below. I'm looking for on what application is represented by BFFCB3A0-F126-4A97-ACEB-3C74B50AC04E?
Any other help would be appreciated.
Thank you
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 1 Error (s), 0 warning (s)
ERROR: DW040: the product '{BFFCB3A0-F126-4A97-ACEB-3C74B50AC04E}' is not installed. Is unable to uninstall
Please search the service of error/warning above to find when the error occurred.
These errors resulted in installer exit code mentioned below.
-------------------------------------------------------------------------------------
33 of the Exit Code:-the product is not installed, it is impossible to uninstall.
Please see errors and warnings for troubleshooting. For example, ERROR: DW040...
02/02/16 17:14:51:880 | [INFO] | | OOBE. OF | | | | 11201233 | DEVersion: 5.0.0.0
02/02/16 17:14:51:881 | [INFO] | | OOBE. OF | | | | 11201233 | Loading of Manager/DECore/DE5/Setup.dylib Application/Applications/Utilities/Adobe library
[0] Mar 2 February 17:14:51 2016 INFO
: TIMER: [Total timer]
CHECK: Single Instance
CHECK: credentials
Load deployment file
Create required folders
Assuming that uninstall mode
Search for master payload
[0] Mar 2 February 17:14:51 ERROR 2016
DW040: The product '{663DEEEF-EF34-4DCB-8687-73A7AA146E02}' is not installed. Is unable to uninstall
[0] Mar 2 February 17:14:51 2016 INFO
# Running Workflow EDT #.
: TIMER END: [Total Timer] took 1 milliseconds (0.001 seconds)
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 1 Error (s), 0 warning (s)
ERROR: DW040: the product '{663DEEEF-EF34-4DCB-8687-73A7AA146E02}' is not installed. Is unable to uninstall
Please search the service of error/warning above to find when the error occurred.
These errors resulted in installer exit code mentioned below.
-------------------------------------------------------------------------------------
33 of the Exit Code:-the product is not installed, it is impossible to uninstall.
Please see errors and warnings for troubleshooting. For example, ERROR: DW040...
Thanks - apologies, I realized that Lightroom has been installed. Once I removed this all worked.
-
U44M1I210 and the error Code 40
Although CS6 is installed (CC), I get this message: Installation was successful, but a patch has failed. Impossible to extract the downloaded files. Try to press to redownload again. (U44M1I210). I got the same message when I tried to update. Download log says: ERROR DW040: {893B 44 - OA1E - B-8FE8-OA74509102A9 404} is not installed.
Cannot proceed with the uninstall. What should I do now? {Thank you!}
Dottirinehart please see error U44M1I210 | Install updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html for more information on how to resolve the U44M1I210 error.
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Running windows 7
Creative suite CS6 is already installed.
All creative cloud subscriber, by clicking 'Download' on DW, I was told that I had to update my AAM. So I clicked on the links and downloaded to the desktop and 'run as administrator '. It seems updtaing and install but to halfway through she throws the error message "sorry, there seems to be a problem with the download process (error code: A12E5).
I tried this seveal times and restarted the PC but all without success. "I also tried to uninstall CS6, but fails and throws an error message.
Exit code: 33
Please see specific errors below for troubleshooting. For example, ERROR: DW040...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 1 Error (s)
ERROR: DW040: the product '{402F6F2E-5683-491C-977D-0CA599A07CAF}' is not installed. Cannot proceed with the uninstall.
Just before I completle reinstall Windows can someone help me with this?
Thank you very much
John
Hi Jeff,
Thanks a lot for your pointers in this case. After Reinstalling windows, etc., as described in my previous post, all this needed was a reboot. When I looked in windows update, it was installing 154 updates at the same time I tried to install DW. That's probably why.
It is the simple things in life!
Anyway, everything's fine now. Thanks a lot again
John
-
CS6 .pkg fails for some reason. Troubleshooting steps and newspapers in the body of the message.
I have a copy of the Master CS6 Collection, which I can't install on my iMac OSX 10.10.5 running.
I've tried so far of troubleshooting:
- has run the Adobe cleaning tool.
- created an admin account news, temporary and tried to install it with this.
- active root user and I tried installing that way.
- tried to install via the terminal with sudo.
- Cloud of Safari killed as well as Safari Plugin Updater (delayed failure of about 60 seconds).
- permissions of the disk verified and repaired via disk utility and the terminal.
- direct downloaded the trial and saved a trial version of the software.
In each case, Installer has given the message "installation failed." classic once Setup passes to "Validating scripts package," after < s 20 to package scripts to run.
Some info relevant newspaper (I have also some other info Journal, but there is too much of him posting here):
install.log
Feb 4 00:06:31 FATM.attlocal.net installed [3141]: PackageKit:-----Begin installation -
Feb 4 00:06:31 FATM.attlocal.net installed [3141]: PackageKit: application = < 1 packages, destination = PKInstallRequest / >
Feb 4 00:06:31 FATM.attlocal.net installed [3141]: PackageKit: packages =)
"PKJaguarPackage < file://localhost/CS6_MC/CS6%20MC%20SUM14/Build/CS6%20MC%20SUM14_Install.pkg >.
)
Feb 4 00:06:31 FATM.attlocal.net installed [3141]: PackageKit: extraction file://localhost/CS6_MC/CS6%20MC%20SUM14/Build/CS6%20MC%20SUM14_Install.pkg (destination = / var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/485 372E8-CAA8 - 4A 97 - AB26 - 9F0A034D3BFC.activeSandbox / Root, uid = 0)
Feb 4 00:06:31 FATM.attlocal.net installed [3141]: PackageKit: prevent user idle system sleep
Feb 4 00:06:31 FATM.attlocal.net installed [3141]: PackageKit: suspension backupd
Feb 4 00:06:31 FATM.attlocal.net install_monitor [11426]: temporarily to exclusion: / applications/Library / System, / bin, partnership, / sbin, / usr
Feb 4 00:06:31 FATM.attlocal.net installed [3141]: PackageKit: executing script ".» "/ preinstall" in CS6_MC/CS6 MC SUM14/Build/CS6 MC SUM14_Install.pkg/Contents/Resources
Feb 4 00:06:31 FATM.attlocal.net installed [3141]:. / Preinstall: AAMEE Installer: preinstall launched...
Feb 4 00:06:31 FATM.attlocal.net installed [3141]:. / Preinstall: AAMEE Installer: working directory is CS6_MC/CS6 MC SUM14/Build/CS6 MC SUM14_Install.pkg/Contents/Resources
Feb 4 00:06:31 FATM.attlocal.net installed [3141]:. / Preinstall: AAMEE Installer: launch of AdobeDeploymentManager...
Feb 4 06:00:33 FATM.attlocal.net installer [11406]: LSExceptions [0x6080000a6840] unloaded
Feb 4 00:06:58 FATM.attlocal.net installed [3141]:. / Preinstall: AAMEE Installer: exit code of AdobeDeploymentManager is (79)
Feb 4 00:06:58 FATM.attlocal.net installed [3141]:. / Preinstall: AAMEE Installer: exit...
Feb 4 00:06:58 FATM.attlocal.net install_monitor [11426]: re-included: / applications/Library / System, / bin, partnership, / sbin, / usr
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: release backupd
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: allow user idle system sleep
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: install failed: error Domain = PKInstallErrorDomain Code = 112 "an error has occurred during execution of scripts in the package 'CS6 MC SUM14_Install.pkg'." UserInfo = 0x7fb4114b8080 {NSFilePath =. / preinstall, URL = file://localhost/CS6_MC/CS6%20MC%20SUM14/Build/CS6%20MC%20SUM14_Install.pkg, PKInstallPackageIdentifier = com.adobe.Enterprise.install.1D5F5912 - 3047-4CCF-870E-BB293A024 4E0, NSLocalizedDescription = an error occurred when executing scripts package 'CS6 MC SUM14_Install.pkg'.} {
NSFilePath = '. '. "/ preinstall."
NSLocalizedDescription = "an error occurred during execution of the package \U201cCS6 MC SUM14_Install.pkg\U201d scripts.";
URL = "file://localhost/CS6_MC/CS6%20MC%20SUM14/Build/CS6%20MC%20SUM14_Install.pkg";
PKInstallPackageIdentifier = "com.adobe.Enterprise.install.1D5F5912-3047-4CCF-870E-BB293A0244E0";
}
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: runs the inactive tasks
Feb 4 00:06:59 FATM.attlocal.net [11406] Installer: install: didFailWithError:Error area = PKInstallErrorDomain Code = 112 "an error has occurred during execution of scripts in the package 'CS6 MC SUM14_Install.pkg'." UserInfo = 0x6100000f5400 {NSFilePath =. / preinstall, URL = file://localhost/CS6_MC/CS6%20MC%20SUM14/Build/CS6%20MC%20SUM14_Install.pkg, PKInstallPackageIdentifier = com.adobe.Enterprise.install.1D5F5912 - 3047-4CCF-870E-BB293A024 4E0, NSLocalizedDescription = an error occurred when executing scripts package 'CS6 MC SUM14_Install.pkg'.}
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: customer withdrawal PKInstallDaemonClient pid = 11406, uid = 501 (/ System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: done with sandbox removals
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: Sandbox/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/317D7ADC-41F9-48 93-98DA - 3B00719BC061.sandbox: relevance 830
Feb 4 00:06:59 FATM.attlocal.net installed [3141]: PackageKit: Sandbox/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/E00B43D5-02E2-46 2 b-9BA4 - EFD49D3EDE2E.sandbox: relevance 240
Feb 4 00:06:59 FATM.attlocal.net [11406] Installer: installation failed: the installer has encountered an error that caused the installation to fail. Contact the manufacturer of the software.
Feb 4 00:06:59 FATM.attlocal.net installer [11406]: State of 3AD0 of IFDInstallController = 8
Feb 4 00:06:59 FATM.attlocal.net installer [11406]: display 'Installation failed' UI.
Feb 4 00:06:59 FATM.attlocal.net installer [11406]: message "Installation Failed" display user interface: "Setup has encountered an error that caused the installation to fail. Contact the manufacturer of software for assistance. ».
Error.log.gz the Adobe installer
04/02/16 00:06:56:159 | [INFO] | | OOBE. OF | | | | 1118690 | DEVersion: 6.0.0.0
04/02/16 00:06:56:160 | [INFO] | | OOBE. OF | | | | 1118690 | Loading of Manager/DECore/DE6/Setup.dylib Application/Applications/Utilities/Adobe library
04/02/16 00:06:56:164 | [INFO] | | OOBE. OF | | | | 1118690 | : TIMER: [Total timer]
04/02/16 00:06:56:164 | [INFO] | | OOBE. OF | | | | 1118690 | CHECK: Single Instance
04/02/16 00:06:56:164 | [INFO] | | OOBE. OF | | | | 1118690 | CHECK: credentials
04/02/16 00:06:56:164 | [INFO] | | OOBE. OF | | | | 1118690 | Load deployment file
04/02/16 00:06:56:164 | [INFO] | | OOBE. OF | | | | 1118690 | Create required folders
04/02/16 00:06:56:164 | [INFO] | | OOBE. OF | | | | 1118690 | Assuming that uninstall mode
04/02/16 00:06:56:164 | [INFO] | | OOBE. OF | | | | 1118690 | Search for master payload
04/02/16 00:06:56:165 | [ERROR] | | OOBE. OF | | | | 1118690 | DW040: The product '{41C543D4-AC29-4B7E-B95D-D73B7EB2EFBB}' is not installed. Is unable to uninstall
04/02/16 00:06:56:165 | [INFO] | | OOBE. OF | | | | 1118690 | # Running Workflow EDT #.
04/02/16 00:06:56:165 | [INFO] | | OOBE. OF | | | | 1118690 | : TIMER END: [Total Timer] took 1 milliseconds (0.001 seconds)
04/02/16 00:06:57:233 | [INFO] | | OOBE. OF | | | | 1118690 | Uninstalling AAM
04/02/16 00:06:57:236 | [INFO] | | OOBE. OF | | | | 1118690 | AAM uninstall Status: 1 and 0
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | -------------------------------------- Summary --------------------------------------
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | -0 fatal Error (s), 1 Error (s)
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | The OSX version: 10.10.5
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 |
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | ERROR: DW040: the product '{41C543D4-AC29-4B7E-B95D-D73B7EB2EFBB}' is not installed. Is unable to uninstall
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 |
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | Please find the error string above to find when the error occurred.
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | These errors resulted in installer exit code mentioned below.
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | -------------------------------------------------------------------------------------
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 |
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | 33 of the Exit Code:-the product is not installed, it is impossible to uninstall.
04/02/16 00:06:57:237 | [INFO] | | OOBE. OF | | | | 1118690 | Please see specific errors for troubleshooting. For example, ERROR: DW040...
For those who have similar problems who stumbles on this post, here is the solution that worked for me:
- Granting of reading & writing to all parent folders and children access to me, users admin and all the world
- Enabling the root user
- Creation of a new administrative user & Installationavecuneracine who
- Kill all the nuclei of cloud of Safari
- Boot the machine in safe mode
- Remove all previous applications of CC, etc. (don't even bother with the vacuum, just delete everything yourself in different subfolders library and root)
-
Hello.
We installed the CC package on windows 7 64 bit.
But now when I try to install Flash CS6, it is not installed.
There is the Adobe log file message:
22/05/14 15:53:46:328. [INFO] | | OOBE. OF | | | | 4940 | DEVersion: 5.0.0.0
22/05/14 15:53:46:447. [INFO] | | OOBE. OF | | | | 4940 | Library loading C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[4940] Thursday, May 22, 15:53:47 2014 INFO
: TIMER: [Total timer]
CHECK: Single Instance
CHECK: credentials
Load deployment file
Create required folders
Assuming that uninstall mode
Search for master payload
[4940] Thursday, May 22, 15:53:48 ERROR 2014
DW040: The product '{BD5669B5-49FF-4490-B956-E9D7CB9B0ADC}' is not installed. Is unable to uninstall
[4940] Thursday, May 22, 15:53:48 2014 INFO
# Running Workflow EDT #.
: TIMER END: [Total Timer] took 715,477 milliseconds (0,715477 seconds) DTR = 5,59067 Kbps (0.00545964 Mbps)
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 1 Error (s), 0 warning (s)
ERROR: DW040: the product '{BD5669B5-49FF-4490-B956-E9D7CB9B0ADC}' is not installed. Is unable to uninstall
Please search the service of error/warning above to find when the error occurred.
These errors resulted in installer exit code mentioned below.
-------------------------------------------------------------------------------------
33 of the Exit Code:-the product is not installed, it is impossible to uninstall.
Please see errors and warnings for troubleshooting. For example, ERROR: DW040...
How can we solve this problem?
clean, use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
-
CS6MC MacBook Pro retina, as DW040 error codes. Any ideas?
Hello. Call from Norway. I'm trying to help my son installation a CS6MC he got to school today. It s on a brand new MacBook Pro of the retina, 2, 7Ghz, 8 GB of Ram. I've been around the Internet for advice. and I've tried a few, but I always like DW040 error codes. Any ideas?
Thanks for the tips.
Rename didn t of file work. But it gave me an idea
I deleted everything with Adobe on all users. With the cleaning tool and manually. Reboot the machine and ran the installation once more. It took time, but eventually he managed.
Thank you.
-
Uninstall software update Apple says error in seller contact package package unstaller
Try to get itunes working to make a backup of my faulty iphone before repair.
First-itunes does not start says error. I'm trying to fix it, who said success but same error when you try to start it.
Then uninstall completely worked. Then reinstall that seemed to be over except for a message "an older version of Apple software update already exists" then he went down and install itunes apparently had not been completed.
Then I try to remove the update from the apple software and executed by an error in the installation program - it says there is an error in the installation and contact the supplier of the installation package. Same error if I run the uninstall command line program.
Try to repair the Apple Software Update of programs & features Control Panel and then try to update iTunes again.
For general advice, see troubleshooting problems with iTunes for Windows updates.
The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.
Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.
The more information box has direct links with the current and recent if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software.
Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.
TT2
-
I'm new to apple and get a syntax error when you use SUMIF. In my table, I just need column F to test the value of column E. If it is greater than 0, then divide by 20. Thank you!
In cell F1
= E1/if(E1>0, 20, 1)
fill down as needed
-
An error in this Applescript that I can't understand
Hi, I searched some forums and found this script below which I modified. It works great except for a single statement:
runScript If = 1 then number error -128 I want the script to do is, when a USB drive is mounted and is in the ignoredVolumes as "USB Untitled" I want the script to stop. What I can't understand is, runScript is set to 1, "Untitled USB" Monte, runScript is not changed, why don't the script stops with an error "user cancelled"? On the other hand, if a key USB Monte is not in the ignoredVolumes, runScript is set to 2 and copy the file I want it. What hurts? It's probably something that will be very obvious when I see the answer.
Thanks for any help with this problem,
Mike.
property ignoredVolumes: {'10,10 30 1. 5 't', 'files 1. 5 't', "Untitled USB"} - add if necessary
property videoExtensions: {"avi", "mov", "mpg", "wmv", "mp4" and "mkv"}
the value newVolume to the alias (POSIX file "/ Volumes/files 1.") ("5T / new")
the value oldVolume to the alias (POSIX file "/ Volumes/files 1.") ("5T / old")
game runScript to 1
tell application "System events".
the value rootVolumes to disk (POSIX file ' / Volumes ' in the text)
the value allVolumes to name of every element of disc of rootVolumes
the value numofallVolumes to the County of allVolumes
Repeat with the present book in allVolumes
say application 'Finder '.
if (the present book is not in ignoredVolumes and (this book as text) is not '. ') DS_Store') then
if there are alias (POSIX (' / Volumes / "& the present book) as text file ) then game runScript to 2
runScript If = 1 then number error -128 - it does not give a 'User cancelled' error when "Untitled USB" is mounted
runScript If = 2 then
try
duplicate (elements whose name is in the videoExtensions extension) in alias (POSIX file (' / Volumes / "& the present book &" / new ") as text) to newVolume
on error number errorNumber errorMessage
_error value of errorMessage
_errorNum the value to errorNumber
If errorNumber is -15267 then
display the dialog box "This file already exists in folder a." buttons {"OK", "No"} default button 1 with the title "Film copy error?" giving upwards after 10
If the returned button of result is 'No' then
Error number-128
on the other
If the result is 'OK' or back button gave up lead and then of
eject the present book
display the dialog box "U S B D r i v e E j e c t e d - K O t o R e m o v e" {"no need to click on this button"} default button 1 button give up after 5
return
end if
end if
end if
end try
Try
duplicate (elements whose name is in the videoExtensions extension) in alias (POSIX file (' / Volumes / "& the present book &" / old ") as text) to oldVolume
on error number errorNumber errorMessage
_error value of errorMessage
_errorNum the value to errorNumber
If errorNumber is -15267 then
display the dialog box "This file already exists in the folder B" buttons {"OK", "No"} default button 1 with the title "Film copy error?" giving upwards after 10
If the returned button of result is 'No' then
Error number-128
on the other
If the result is 'OK' or back button gave up lead and then of
eject the present book
display the dialog box "U S B D r i v e E j e c t e d - K O t o R e m o v e" {"no need to click on this button"} default button 1 button give up after 5
return
end if
end if
end if
end try
display the dialog box "USB key will Auto Eject in 10 seconds or click OK... "buttons button 1 with the title"copy Complete - Eject? "default {'OK', 'No'} which gives after 10
If the returned button of result is 'No' then
Error number-128
on the other
If the button returned of result is "OK" or gave up a result then ejection of the this book
display the dialog box "U S B D r i v e E j e c t e d - K O t o R e m o v e" {"no need to click on this button"} default button 1 button give up after 5
end if
end if
end if
end say
end Repeat
end say
The way in which your external block If is currently based, the script can't do anything when this book is in the ignoredVolumes, it can not yet test the runScript value. Try something like this:
If the present book is in the ignoredVolumes then
game runScript to 1
on the other
if (the present book as text is not '. ') DS_Store') then
if there are alias (POSIX (' / Volumes / "& the present book) as text file ) then game runScript to 2
end if
end if
Of course, you need to remove a "end if' the end of the script.
-
error message when try to sync the iPhone, "invalid response from the device?
What can I do when I receive this error message when you try to sync to my iPhone 5 s - "invalid response from the device?
-What are your 5 updating to 10.0.2 iOS iPhone? If this is the case, you must have the latest version of iTunes on your computer, which is required for Mac OS X 10.9.5 12.5.1, or above. To meet these specifications will be receiving this error.
-
Hello
I had a problem with the rotation of the screen under macOS Sierra function. As the screen rotates, there is an error that pop up and later that I'm unable to get into system-> Display Preferences. It is for me a "mistake preferably: County not load display preferences" message and I was unable to rotate the screen back. I started from the system in safe mode and temporarily solved the problem. But if I want to rotate the screen again, it pops up the same error again. I was using the rotation function pretty well in OS X El Capitan. But since I updated to macOS Sierra, I had this problem.
I wanted to know if there is a lasting solution to this problem.
I'm using macOS Sierra on MacBook (13-inch, early 2015) Air with processor 1.6 Ghz Intel Core i5 and 8 GB memory DDR3 at 1600 MHz with 128 GB of storage.
Hello PavanGJ,
Thank you for using communities Support from Apple. I see that since upgrading to Mac OS Sierra problems of screen rotation. The preferences window does not. I know how it is important for your Mac to work reliably. I'll be more than happy to help.
Great job to test mode without failure. In Safe Mode disables most of the third-party services, it could be a compatibility problem with an application that you have. Check out this article:
OS X El Capitan: If you have problems with startup items
You can not hold account that the title suggests it's to El Capitan. It applies to macOS Sierra as well.
You can also test the issue in a new user account.
How to test a question in another account on your Mac - Apple Support
Let us know if that helps.
Take care!
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