Error in update of blackBerry Smartphones

Similar Questions

• Update to blackBerry Smartphones

  I'm going to bundle torch 9810 7.1 2108 (v7.1.0.746, platform 5.1.0.546)

  There is no option in my phone to update the software on the phone itself

  can u suggest how to get that?

  also I don't know what NFC and how to use it in my phone

  and it doesnot contain also an fm radio... as indicated by the site to version 7.1

  and also mas bb do not work on my device

  Hi rhythm_mittal

  Here, it is recommended that you upgrade your blackberry operating system 9810

  The latest version is 7.1.0.912

  And here is a method to update the information.
  Knowing that the application is no longer compatible with OS 7.1 or then Waze BlackBerry Maps give you problems with version 7.0.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problem installing the update of blackBerry Smartphones BB App World

  I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

  -Eric

  Hi ericschiff

  Welcome to the Forums of the BlackBerry Support

  What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

  KB10040 : How to view or delete an installed BlackBerry smartphone applications

  After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

  Try it and tell us if you feel any problem.

• Software updates of blackBerry Smartphones

  My BlackBerry 9930 cannot send request for available updates via the wireless network

  EmmanuelSmith911 wrote:
  I tried and nothing has changed,

  Hmmm... Sorry to sound as I do not understand, but well I don't. Does this mean that the steps, has worked exactly as described, but do not resolve the symptoms you have described initially? Alternatively, the steps even not worked exactly as described?

  EmmanuelSmith911 wrote:
  I'm starting to think that this could be the it policy which could cause this problem. How can I remove the it policy?

  It is possible. But if you stay on BES, you cannot remove the it policy... you have to work with your BES admins to solve the problem.

  If you are not on BES, you must first check if you have a latent policy on board:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you have one, then this is the only method to remove:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware you warnings... it's completely destructive to everything you have on your device now, then you must know how to recover from that after the withdrawal of the policy. If you choose to use the backup/restore as your method of recovery, so make sure you do selective and not wholesale... If you restore databases who say company policy or something similar, then you just put it on your device policy, and be right back where you started.

  Good luck!

• Error in updating software blackBerry Z10

  Hello

  Help, please.

  I am currently on BB 10 OS version 10.0.10.738, I want to upgrade to version 10.2.0.424. I tried to update my Z10 BB software on the web and via a USB port, I entounter error saying 'an error occurred during the download of software for your device.  Please check your internet connection or try again later, if the problem persists.

  When I use a WI - FI connection on my phone I get a message saying "unable to connect to the server found. Please check your network connection settings or try again later. "

  What can I do?

  I managed to update my DaveBear.

  You can try this, it worked for me.

  1. update your Blackberry link first

  2. connect your phone to your pc

  3. don't backup device

  4. click on the update of the installation

• Using software update to blackBerry Smartphones.

  I had planned an update last night to demand for 2300 hour British. When I woke up, I found my phone was off and the charger was out of my phone. When you turn on again my phone, he immediately started backup software, which was going well until he started the social RSS update. Due to the fact he did not pay all night, it was not connected to a sense of network, it appears 'Social Feeds 0% '. Unfortunately, I can't leave this screen and so it tried to save social stream without connection for the last 6 hours.

  Thank you

  Tom

  Hello and welcome to the community!

  First - reduce the size of the font in your messages... the effect is the same as if you had used ALL capital LETTERS, for which this article could be useful:

  • http://kathrynvercillo.HubPages.com/hub/what-people-think-when-you-type-in-all-caps

  Now to your problem...

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blocked blackBerry Smartphones?

  I was invited by my Bold 9900 that an update was available and I started the process.  I was warned that I would not be able to make an emergency call two hours etc., which was fine since I was at home.  However, 5 hours later and he blocked to "Backing Up your data '"Social Feed"0% 19%.

  I only am not tech savvy enough to understand why it would take so long?

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Updated to blackBerry Smartphones BB8310 4.5 - almost lost everything

  Update Blackberry 8310 to 4.5 - major problems...   Why the update do 99% of my messages, 100% of my photos, all my calendar events, delete and change my custom settings?
   
  How can I get that back?

  Hi and welcome to the Forums!

  If you've made a backup as part of the update process (providing the Office Update method... maybe not OTA Update method), you can restore this backup file. See this procedure:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you do not have the necessary backup file, then unfortunately you out of options, I'm afraid...

  Good luck!

• Mail update of blackBerry Smartphones

  Hello

  Please help, I just upgraded my mail for the latest software and the mail has stopped working, when I go to the post office set up it says update available for the device, but when I switch the unit to new email set up the version of the application 6.11.0419.0755 the phone then freezes on reboot screen. Why this phenomenon happens and is it possible to use the current mail set up, and no upgrade.

  Thank you

  I had to share this so people won't spend 2 weeks lost, wasted support calls telephone beause it solved my problem. All the best!

  My initial error message to come after I updated my Blackberry to the new OS6, I went to my email setup, and he says "search for updates"
  He finds a new update of my 6.0.0 already installed e-mail configuration application to the new 6.11.0419.0755.
  When I click on "Download", it says replace existing version? I click 'yes '.
  He said it: 'com.rim.bis.client' contains a different version of the "net_rim_bis_client" module, which is also used by the configuration of messaging application. If you continue, "email setup application" may stop working correctly. move forward?
  If I click 'Yes', it blocks my blackberry and it does not restart and I have to do a hard reboot complete, wipe the device and reload all of my backup on blackberry desktop.

  The solution: plug your BB to BB Desktop Software.
  List of Applications open.
  Make sure that language support is enabled. Leave BB Desktop Software to install language support option, then it will reboot.
  It worked for me yesterday after I found the fix above on the web. Before that date I've experienced everything everybody suggested which means that I reinstalled my OS several times.
  So if the steps above do not work, reinstall the latest OS and then make sure that supported language is checked. Everything works fine now.

• Error of 12000 of blackBerry Smartphones in appworld billing address update

  I tried to update the billing address of the credit card I used and now it comes up to 12000 who says it's a credit card validation error. nothing has changed that of others. why I get this error?

  Hi jojami,.

  You are right! When you really need it or if the problem arises that you are free to do so.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• error in updating the BlackBerry application

  Portal provider gives me an error, when I try to download the new version of the blackberry application. Please see the full error message given below.

  ("BAR file ('GacDirectory - 1_0_0_4.bar)") was rejected. The BAR ("gYABgJ0Jom3WzADM0b1yBmjVa20") package ID does not match ID of the application ("gYABgIm1QEDmkg7Fk2PIbALvRcA") Package. »

  little research, I just understand that my song of code blackberry key is different from the old as well as certificate of author. application support native blackberry API level 10.1 +.

  These old code signing key and certificate are no longer available and development environment (computer) has also been changed.

  However, I have access to the supplier portal and I can generate the new file bbid (csk). I am in a terrible situation, help me please update the new version of the application.

  Application name: GacDirectory

  Vendor ID: 36071891

  If you have more code access keys to sign your signature request, you can contact the BlackBerry World of the vendor management support to clear the flag of your application ID, allowing you to update your application.  However, note that if you do this your upgrade of the application appears as a new separate downloading BlackBerry World application.

• Error App Myspace for blackBerry Smartphones

  I have the Curve 8330 with Alltel. This issue just started to happen out of nowhere. When I go to the Myspace App I get this error "there was a communication error with Myspace. I am still able to update my status & mood, but nothing else works. All other screens just constantly "loading". And my friends on the homepage says 'loading' status. However I can check the updates successfully.

  I wonder if there is a problem with my myspace account because when I login under someone elses name I don't have this problem. But I can not yet know what is the cause. I registered my e-mail address with my phone to see if that had something to do with it, but I still had the issue...

  I tried the following:

  1 uninstall & reinstall the application. However when I reinstall somewhere, I'm automatically reconnected. It is not clear the previous memory of the Myspace app. How would I fix this?

  2 return Service directories. However the service book Myspace does not appear in the list of service books.

  3. traction battery

  4 connection under someone elses name. Everything works well for them. It gives me this message "receipt notifications Myspace, your Myspace login email address must be associated with your smart phone BlackBerry." I click on continue & loads of everything very well.

  5 wipe clean & reinstall 4.5 did not help.

  Thank you

  Welcme to Frums

  I think that this may be a myspace for blackberry case. I had the same problem periodically.

• Software update for blackBerry Smartphones

  I have a Bold 9700 and tried to update the software etc. today and got 361 tasks out of 399 by using the update, when an error message came saying there was a problem with the internet?

  He was not, everything worked very well using the normal browser, so no one knows what went wrong.

  I turn off the anti-virus half way thro'.

  Thank you in anticipation

  Do your updates in this way, not through the upgrade of the Desktop Manager:

  See the link below for download and simple installation instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Update the BlackBerry smartphone email Setup wiped Bold 9700!

  On 10 June, I received a notification that a new update is available for the configuration of Internet mail application. I can't access my em-mail settings without having to download the update. I downloaded the update and then restarts, there was an error message saying that the software could not be found! Nothing on my phone a white screen with a long list of names of software files. I couldn't go past this screen, make telephone calls, text or even turn off without removing the battery! Support BB has been able to help me to reinstall the operating system and restore man through the desktop software (Unfortunately my last sync was 4 months ago so I lost all my apps).

  To this day, he still invites me to download the update when I try to access the configuration of the e-mail application. I don't know which version of the update was June 10, but the projection of the version is 6.11.0419.0755. I need access to this application, but I'm terrified to download the update. This version of the update has been corrected or is it always corrupt?

  Hey! See this ad: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-Email-Setup-Fail/td-p/1082517

  It has the same step by step I've taken. Good to know I wasn't the only one!

• Error in Duplication of blackBerry Smartphones

  When I try to sync my Curve 8310 vs 4.2.2 he begins to play recordings on the calendar.  After reading the he come and told duplicates found on the device.  Any suggestions on what to try?

  The conflict is associated calendar that I presume?

  There is another option of synchronization - lying which is to replace the data.  In this case, since your Outlook is updated, you can perhaps try overwrite the data of your mobile phone.  What happens to this option, it is that it is not a conflict resolution - you are erasing the phone and replace it with Outlook data.  This will overwrite the current schedule phone completely (and contacts and etc..)!

  If this does not work, then you will probably need take a screenshot of the error and send it across to the Blackberry support.