Error message - it can not correct

I recently acquired a HP LaserJet 500 color MFP M570 PCL 6 printer.

As I put in place I really struggle to print documents.

I always get the error message is:

"The unexpected paper size. Load the letter in the tray 2 ".

The printer prints a page, then a blank page when I press OK, but that's all.

Can someone help me manage the settings to remedy?

Thank you

Hello SwissSwede,

Welcome to the Forums of HP Support!

To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do the Commercial LaserJet Forums.

Support of your product page can be useful in the meantime: HP LaserJet Pro 500 color M570 MFP

I hope this helps!

Tags: HP Printers

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