Error starting and error .exe
Hi, the problem I've seen with is when I logged in, the startup is long to load... When you start the charge, nothing appears. Only my desktop background appear with no icons or anything on this subject. I need to press CTRL + ALT + DELETE to go to Task Manager, then click on file and run msconfig and Configuration system is displayed and what I do is I clicked on the tool tab and the launch of the Network Diagnostics. After launching my windows appear, but there is an error Rundll32.exe application that I don't know what is happening and I can't click on any application. It does not even show my Netgear. This is why I can't connect to internet. There is no evidence that when I clicked on them. Now, I'm using my laptop to use internet. There is also an errors on cmd.exe, expand.exe. I can't open a command prompt, because it says that there is error on cmd.exe and I don't know what's happening. When I clicked on my McAffee, nothing shows that what I said earlier. I clicked on all the apps and it it shows nothing. I also try and click on this the system restore on the Configuration of the system and it seems that nothing, I don't know what is happening. I also support the all my startup and didn't show when I restart my pc. I also chose the selective startup on the general tab, and I check all of them. I want my pc to be back to normal. Also, when I clicked on the control panel and choose something like user accounts and im trying to change something and error comes out it is the Application Rundll32.exe error. It happens to every thing on that I clicked Rundll32.exe appears. I don't know what to do. I could not access it through the internet and couldn't open my Mcaffee because when I clicked on them that nothing is happening and also this error prompt as well. Safe mode also affect this problem. Can someone help me?
Hi Michel,.
- You did changes to the computer before this problem started?
However, you can follow the steps below and check if it helps.
Step 1
When you start the Office Manager and access, follow the steps below and check if it helps you recover after return the result and the office icons.
- In the Task Manager, click New task.
- In the box type explorer.exe and click Ok.
- Check if you can see the desktop.
Step 2
You can try to boot to the desktop in SafeMode with network and check if you can access the desktop normally. To boot to the desktop in safe mode with network keep tapping key F8 during restart. Once you see the option to start in safe mode with network, select it and press ENTER. Previous post: the result.
Step 3
If you are able to boot to the desktop in SafeMode with network, you can access the link below and download the hotfix and install it in normal mode and check if that helps.
http://support.Microsoft.com/kb/948277
Step 4
This can occur if your computer is infected by spyware or malware. I suggest to start the computer in safe mode with network and try to run the program Antivurus.
Also, follow the steps mentioned in the link below as well as to get rid of malware. How to get rid of malware.
I hope this helps. Let us know the results.
Thank you and best regards,
Srinivas R
Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Never use Registry Repair programs.
They can cause more harm than good.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://www.bleepingcomputer.com/tutorials/tutorial140.html
Understand the Extras in Windows Vista and Windows Update info is at the link above.
Remove the Vista updates; two ways to do this:
1. a System Restore to before the updates:
Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next
If you use Norton, disable it before using the system restore.
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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See you soon.
Mick Murphy - Microsoft partner
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Altogether. Yes, you can replace a hard drive in a laptop. If the laptop is still under warranty, contact Dell technical support. If this isn't the case, you can buy a hard drive for the laptop to your favorite online or offline store. I normally buy equipment in NewEgg.com. Of course, you will need to install Windows on your new hard drive. If you do not have a recovery with her media, you need get the Dell disks. After you have installed Windows on your new hard drive, if it was not with a recovery disk, you will need to download/install drivers and utilities from the Dell Web site, update Vista Service Pack 2, do all the Windows updates, install a good antivirus (I recommend ESET NOD32 for a commercial and Avast for a free) restore your data from backup.
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MS - MVP - Elephant Boy computers - don't panic!
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Yes, all nodes have been running the same version.
It seems that this could be a problem with the same or agents. We noticed while speaking with the support that only systems which were related to the area were affected. It turns out that if separate you them from the field and then stop the Service Active Directory, it will suddenly start working. Support is always trying to figure our why, as the error only we were what I mentioned in the previous announcement.
LucD thanks for the reply.
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Thank you for visiting the Microsoft answers community.
The question you have posted is related to Windows Server and would be better suited in the MS TechNet Windows Server Forum. Please visit this link to find a community that will provide the support you want.
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Error number: 0x80072EFF; Fixes for Win32 and svchost.exe generic
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I am running WinXP SP3 on a desktop computer that came pre-installed with Norton in 2005 but has fonctionnee McAfee for at least 3 years now. The firewall is through McAfee.
Assuming that the computer is not infected, the following should solve your problem from Windows Update:
1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
1B. download the tool McAfee Consumer Product Removal, save it to your desktop:http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. close all open applications (that is, anything with an icon on the taskbar).
3. double-click on the file that you saved in # 1 a above, to run the utility. DO TAP not your keyboard until the race ends, then restart.
4. now make this triple McAfee fix & restart: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
NB: You have already downloaded step 2 remove the fix tool in my # 1 step b above.
5. now to reset Windows update by...
How to reset the Windows Update components?
[Access KB971058 via Internet Explorer only;] Run the difficulty in the default and aggressive modes]
http://support.Microsoft.com/kb/9710586. restart once again & test.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Hello
Method 1: Please follow the steps mentioned in the article mentioned below:
Error Messages When you start your computer if Program Files of Windows are missing or damaged:
http://support.Microsoft.com/kb/812450Method 2: How to perform an upgrade on the spot (reinstallation) of Windows XP:
http://support.Microsoft.com/kb/978788
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Computer not starting and I get an error message
After that I ran the microsoft of what free security scan it found some files that were Trojan horses that he couldn't get rid of, so I deleted manually solve them some of the problems that I had. The end of the analysis told me to restart my computer so I did. But now it will not start and I get an error message that says: "a problem has been detected and windows has shut down to prevent damage to your computer. Then he told me to check the virus and to ensure that it is configured correctly and run the CHKDSK command to check the alteration of the hard disk and restart my computer. How am I supposed to do all this if I can't even start up? I tried to go into safe mode, but the same screen comes up. He gives this technical information at the end of the message. STOP: 0x0000007B (0xF79E4524, 0xC0000034, 0x00000000, 0x00000000) if someone could help me it would be so awesome thank you.
Hello
Check the disk for malware:
Create a Bootable CD with the Trinity Rescue Kit - free - which comes with 5 antivirus programs
Integrable Hirem is another choice - more can be found using Google.Trinity Rescue Kit - download on top right of the page
http://trinityhome.org/home/index.php?wpid=1&front_id=12CD of Hirem boot is another good choice
http://www.hirensbootcd.NET/Download.html
http://www.hirensbootcd.NET/CD-contents/138-HBCD-111.htmlScan a Windows PC for viruses from a Ubuntu Live CD
http://www.howtogeek.com/HOWTO/14434/scan-a-Windows-PC-for-viruses-from-a-Ubuntu-Live-CD/===================================================================
You can also save the data and re-install Windows 7. The hard drive can be set
another computer as a 2nd drive (the best) or in an external USB enclosure. Either would allow
allows you to copy the data to removable media such as CD, DVD or other USB drives.Or you can use a boot Ubuntu CD to back up data.
Use Ubuntu Live CD to backup files from your Windows computer dead
http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer===================================================================
For slightly more:
BCCode: 7B 0x0000007B
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Important information if you have received a STOP Code
If you have received a blue screen error, or stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer connect with Support.
If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.
The following actions could prevent a mistake like this does not happen:
- Download and install updates for your computer from Windows Update device drivers.
- Scan your computer for computer viruses.
- Check your hard drive for errors.
Cause
Bug INACCESSIBLE_BOOT_DEVICE control often occurs due to a failure of the boot device. During the initialization of the I/O system, the boot device driver could have no initialize the boot device (usually a hard drive). Initialization of file system may have failed because it does not recognize the data on the boot device. In addition, repartition the system partition or installing a new SCSI adapter or disk controller could encourage this error.
This error can also occur because of incompatible disc material. If the error occurred in the initial configuration of the system, the system have maybe installed on an unsupported drive or a SCSI controller. Some controllers are supported only by the drivers that are in the library of drivers Windows (WDL). (These drivers require the user to perform a custom installation.)
Resolution
This error always occurs during the startup of the system. This error often occurs before the debugger connection, kind of debugging can be difficult, if not impossible.
Fix a defective boot device: If a boot device is at fault, you must change the boot options. For more information changing these options, see Software Configuration on the target computer.
Solve a problem of incompatible hard disk: If the installation program automatically detects the controller, you may have to skip the detection and the disc of the specific manufacturer allows to load the driver. Also, check the availability of updates for the firmware of the system BIOS and SCSI controller. Updates of this kind are usually available on the website or BBS of the hardware manufacturer.
Delete all material recently added, especially of hard disks or controllers, to see if the error is resolved. If the problematic material is a hard drive, the firmware version of the drive may be incompatible with your version of the Windows operating system. Contact the manufacturer for updates. If you have removed another material element and the error is resolved, conflicts of port IRQ or i/o likely exist. Reconfigure the new device according to the manufacturer's instructions.
Confirm that the hard disk drivers, hard disk controllers and SCSI adapters are listed in the list of the products tested Microsoft Windows market.
If you have recently added a driver, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the menu of Advanced Options , select the last known good Configuration option. This option is most effective when you add a single driver or service at a time.
In addition, check your computer for viruses using any update, commercial software that examines the Master Boot Record of the disk hard antivirus. All systems of Windows files can be infected by viruses.
This error can also occur due to corruption of the hard drive. Run Chkdsk /f /r on the system partition. You must restart the computer before the start of the analysis of disk. If you cannot start the computer due to the error, use the Recovery Console and run Chkdsk/r.
If you cannot start the system in the last known good configuration, you should try to boot from the Windows CD. Then, you can run Chkdsk from the Repair Console.
Warning If your system partition is formatted with the FAT file system the long file names that use the Windows operating system could be damaged if you use Scandisk or another MS-DOS-based disk tool to verify the integrity of your hard disk from MS-DOS. Always use the version of Chkdsk that matches your version of Windows.
If your system has SCSI adapters, contact the card manufacturer for updated Windows drivers. Try to disable sync negotiation in the SCSI BIOS, check the wiring and the SCSI ID of each device and confirming the proper termination. For IDE devices, define the IDE port integrated as primary only. Also check each IDE device for setting good master/subordinate/stand alone . Try to remove all IDE devices except for the hard drives. Finally, check the system log in Event Viewer for additional error messages that might help identify the device or driver that generated the error.
BCCode: 7B 0x0000007B<-- read="" this="">
* 1138.html? order = votes http://www.faultwire.com/solutions-fatal_error/Check-for-viruses-on-your-Computer-0x0000007B-=================================================================
If you do not have a Windows 7 disc, you can borrow a friends because they are not a copy
protected. The manufacturer of your system will also sell the physical DVD cheap since you already
Clean Windows. You can also do an ERD on another computer.Try the Startup Repair - (if at anytime, benefit you from some, but not full access coming to Windows
return and then try to startup repair.)How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlWhat are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7Try the disk Options recovery or Windows 7 startup repair.
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlAlso from the command PROMPT on the Console (if possible) recovery or a Windows 7 disc
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.htmlRetry After Chkdsk startup repair.
If after those you can try the system restore to fashion without failure or the valuation or Windows 7
disc.How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html--------------------------------------------------------------------
If you need to repair disks - these help repair Windows not re-install.
Often an ERD will help you when the recovery disk does not work.Download Windows 7 system recovery discs - charge now $9.75 for ISO
images to make the discs.
http://NeoSmart.net/blog/2009/Windows-7-system-repair-discs/How to create a Windows 7 - free system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html======================================
If necessary:
What to do if Windows does not start correctly
http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctlyHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlWhat are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorialsI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
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When I try to start the service "windows search" I get the following error "windows search on local computer started and then stopped. Some services stop automatically if they have no work to do, for example, the services of newspapers and performance alerts' I tried manually and nothing, can someone help me please.
It is a XP machine and yes I have windows search 4.0. I need help to get that windows search service has restarted.I no longer need it, I just backed up all my files and re - install windows XP.
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I get this everytime I try to print from my design program (Splash): error in C:\windows\system32\spool\drivers\w32x86\3\LXCItime.dll missing entry: lack of entry: RunDLLEntry It just started and I have not installed anything new.
Hello Lscherr,
Thank you for your message. To clarify, you are able to print out your design program? You can try to perform a clean boot and printing of your design program. A clean boot will start your computer without any 3rd party applications, you can then start your design software and test the printing functionality. If you are able to print, the problem may be caused by another application of part 3. Click HERE for instructions to boot.See you soonEngineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
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"When I open start and click Help and support, it opens the page, but when I click on one of the options, as the information systems, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host
Script: C:\windows\help\oem\scripts\Launch.jse
Online: 1845
Char: 3
Error: Expected ') '
Code: 800A03EE
Sourse: Microsoft JScript Compilation error
For this reason pop until I can't use the help and support that came with the HP Pavilion notebook PC
HOW THIS CAN BE SOLVED? Help please
Will search for your answer
Hi Petey61,
· Did you do changes on the computer before the show?
· Why you try to open the help and support?
Follow the suggestions below for a possible solution:
Method 1: Try the SFC (System File Checker) scan on the computer.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 2:
Step 1: Create a new user account.
Follow the link below to create a new user account and check if the problem persists.
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
If the problem is resolved, the fix for the damaged user account.
Step 2: Difficulty of damaged user account.
Follow the steps in the below link to fix a corrupted user account.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
It will be useful.
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"When I open start and click Help and support, it opens the page, but when I click on one of the options, like systema information, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host
Script C:\windows\help\oem\scripts\Launch.jse
Line 1845
Expected error
Code 800A03EE
Compile Microsoft error
Because of this pop up I cannot use the help and support that came with tis pc model HP 60 - 237NR NOTEBOOK PC.
HOW THIS CAN BE SOLVED
Hello
1. have you made recent changes to your system?
2. why you try to open the help and support?
3. how you try to open system information page?
Method 1: Run a sfc scan.
Follow the steps in the below link to perform a sfc scan and look for errors.
http://support.Microsoft.com/kb/929833
Check if an error occurs.
Method 2:
Step 1: Create a new user account.
Follow the link below to create a new user account and check if the problem persists.
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
If the problem is resolved, the fix for the damaged user account.
Step 2: User account of Fix corrupted.
Follow the steps in the below link to fix a corrupted user account.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
It will be useful.
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Blue Screen Error Code Caused by hal.dll and ntkrnlpa.exe 9F.
original title: BSOD error Code Caused by hal.dll and ntkrnlpa.exe 9F.
Currently, I'm having a problem on a Fujitsu T1010 with Windows Vista x 84 installed tablet. At a random time that I use my computer, I get a generic blue screen with information DRIVER_POWER_STATE_FAILURE. The error code is 0x0000009F (0 x 00000003, 0x86f692e0, 0x86f692e0, 0x865a6598). BlueScreenView.exe, I see that the root causes are hal.dll + 997f and ntkrnlpa.exe + f5b28. So far, I've had 14 accidents. I run the driver verifier and the causes are hal.dll + 726c and ntkrnlpa.exe + 2ea5a7 windrvr6.sys + 0. Any help is appreciated! Thank you.
Timothy
Hello
References to Vista also apply to Windows 7.
Updated drivers, BIOS and software control (if any) is a good idea.This is my generic how updates of appropriate driver:
For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - reset after each
installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxHope these helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Original title: I get error 711 when I try to connect to the internet via a UIM modem on my windows overpriced home 7 SP 1
Did some research and tried manually from the phone, RACM, RACM auto and plug and play services but got error 1068.Tried to start the service SSTP to solve this problem but got the error "the Service of Protocol Secure Socket Tunneling courier on Local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. »
I am so desperate and would appreciate helpful suggestions.
Hello
1. When was the last time it worked?
2 did you a recent software or changes to the material on the computer?
Method 1:
I suggest you to go through the steps mentioned in the link and the Coachman.
Windows wireless and wired network connection problems
If the steps is not enough, go to method 2.
Method 2:
Ensure that all dependencies of Service Remote Access Connection Manager components are started and set to automatic
(a) (a) cliquer click on start-run, type services.msc, the, click OK.
(b) ensure that the following services are started on and set to automatic.
(c) make sure that the "Startup Type" says "automatic"and has begun.» If it isn't, use the drop down menu to change (under the general tab).
(d) if she once said: "Automatic", then click on the "Recovery" tab in the upper part and replace the line "First failure" "Restart the Service", then click on ""apply ', then OK. "
See also:
Why can't I connect to the Internet?
http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet
Hope this helps and keep us posted.
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Help! Full statement of the error:
Adobe Muse CC has encountered an error and will now close. Please report the last actions bit that you have taken to this error to the Adobe Muse CC team.
Not match start and called rollbackUserAction? (Action Import::import to generate the bitmap of the page to communicate WITH US)
Please send us the .muse file and the file MuseLog.txt to your Documents folder to [email protected]. Include a link to this thread for the context. If the file is larger than 20 MB, you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (if you use a service, please include your email address in the body of the message back, given that not all services to include it in the invite sharing they send.) Thank you.
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Error 'TSUVEF.exe' and "TCA.exe" have stopped working.
Yesterday I stupidly opened an attatchment email and soon discovered that it was a virus, the worst I've seen to be honest, he had allsorts of keyloggers and Trojans to the breast. I installed my anti-virus software that sent the virus and also installed antispyware who got rid of the other of the United-desirables Nations.
Although everything is now clean, when I restart my computer, I get the message "TSUVEF.exe has stopped working" and "TCA.exe has stopped working" (the latter is not pop up more that this may have been a product of the virus.
But 1 appears on occasion and as such a unusable EACH link, shortcut and the program on my PC.
When I goto my Start menu and click on one of the many programs installed (including my web browser) I get the dialog box that appears "choose the program you want to open this file..."
Absolutely everything THAT seems to have lost his path or your identity, I have so much work on my computer I don't want to have to format, is there another solution?
Thank you.
Your computer is still not clean or infections damaged the operating system too bad.
Go through these stages of systematically General malware removal:
http://www.elephantboycomputers.com/page2.html#Removing_MalwareInclude analysis with David Lipman's Multi_AV of and follow the instructions to do all scans in Mode without failure. Read the Special Notes about the use of Multi_AV in Vista.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and further instructionsYou can also check to see if it has targeted for removal for your malware here steps:
Bleeping computer removal how - to - http://www.bleepingcomputer.com/forums/forum55.html
Or here: Malwarebytes malware removal guide - http://tinyurl.com/5xrpftWhen it failed, download Guided Help. Choose one of the specialty forums listed on the first link. Save and read his FAQ display. PLEASE DO NOT DISTRIBUTE NEWSPAPERS IN MS FORUMS
If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all shops are skilled at removing malware, and even if they are, your computer may be so infested that Windows will have to be properly installed. If possible, have all your data backed up before taking the machine into a shop.
MS - MVP - Elephant Boy computers - don't panic!
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