Error when trying to get an overview of the 3d image of the tool of the revolution

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• Error when trying to access an item in the repository through the VAC

  Hello

  I tried to access an item in the repository of the ACC, I receive the following error message:

  Error reading the list index or a table of the database. , This means the database table holding that this property has sequential whole not starting with 0 in multiple columns. This only happens if the database table has been modified directly (outside of Dynamo).

  java.lang.Exception

  at atg.adapter.gsa.ListTable.loadHelper(ListTable.java:190)

  at atg.adapter.gsa.ListTable.loadProperties(ListTable.java:97)

  at atg.adapter.gsa.GSAItemDescriptor.loadProperties(GSAItemDescriptor.java:5874)

  at atg.adapter.gsa.GSAItemDescriptor.loadProperty(GSAItemDescriptor.java:5986)

  at atg.adapter.gsa.GSAItem.getPersistentPropertyValue(GSAItem.java:1339)

  at atg.adapter.gsa.GSAItem.getPropertyValue(GSAItem.java:1232)

  at atg.adapter.gsa.GSAItem.getPropertyValue(GSAItem.java:1510)

  at atg.repository.RepositoryItemImpl.getPropertyValue(RepositoryItemImpl.java:151)

  at atg.repository.nucleus.RepositoryItemPropertyMapper.getPropertyValue(RepositoryItemPropertyMapper.java:151)

  at atg.beans.DynamicBeans.getPropertyValue(DynamicBeans.java:333)

  at atg.beans.DynamicBeanState.initializeFrom(DynamicBeanState.java:152)

  to atg.beans.DynamicBeanState. < init > (DynamicBeanState.java:122)

  to atg.ui.repository.model.RepositoryItemState. < init > (RepositoryItemState.java:428)

  at atg.ui.repository.model.RepositoryAgentImpl.createRepositoryItemState(RepositoryAgentImpl.java:2934)

  at atg.ui.repository.model.RepositoryAgentImpl.getRepositoryItem(RepositoryAgentImpl.java:3901)

  at atg.ui.repository.model.RepositoryAgentImpl.getRepositoryItem(RepositoryAgentImpl.java:1225)

  at atg.ui.repository.model.RepositoryAgentImpl.getCompressedRepositoryItem(RepositoryAgentImpl.java:1251)

  at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  to atg.security.proxy.UserSessionProxy$ SessionSkeletonHandler.invoke (UserSessionProxy.java:273)

  at atg.rmi.context.ContextualSkeletonImpl.invoke(ContextualSkeletonImpl.java:127)

  at sun.reflect.GeneratedMethodAccessor401.invoke (unknown Source)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:303)

  to sun.rmi.transport.Transport$ 1.run(Transport.java:159)

  at java.security.AccessController.doPrivileged (Native Method)

  at sun.rmi.transport.Transport.serviceCall(Transport.java:155)

  at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)

  to sun.rmi.transport.tcp.TCPTransport$ ConnectionHandler.run0 (TCPTransport.java:790)

  to sun.rmi.transport.tcp.TCPTransport$ ConnectionHandler.run (TCPTransport.java:649)

  to java.util.concurrent.ThreadPoolExecutor$ Worker.runTask (ThreadPoolExecutor.java:895)

  to java.util.concurrent.ThreadPoolExecutor$ Worker.run (ThreadPoolExecutor.java:918)

  at java.lang.Thread.run(Thread.java:662)

  Corrected data type for a property change in the definition file.

• Windows updates fails, get "Error 1327 Invalid Drive/M" error when trying to install updates by using the stand-alone packages.

  Original title: I deleted the files from automatic update and windows update keeps trying to install

  I've done an update for a long time on an old computer unused spare XP and Windows Update said that he had to update a large number of files, so I have left to download and install.  Once the 45 updates completed, I rebooted as instructed and proceeded to clean a lot of old data.  Apparently I deleted (7) files for Office M/S that must be installed, because the Winows Update icon in the status bar telling me I had 7 sto update to install.

  Now Win Update always tells me that the files should be updated and starts the process, telling me that they are already downloaded, but it fails every time because they are not where they should be, as I deleted them without meaning to.  How can I do the update for these startup files, or where can I get the appropriate files to allow the update work properly?

  Yes, I know it was stupid, but this is the frist time that I asked for help from Windows 3.1, so I don't feel too bad.

  I have download the individual Ko * .exe files support, but get an error 1327 Invalid drive / M error whenever I try to install one of them.

  Thank you

  Paul

  You receive an "Error 80070643" error message when you try to update Office 2003 by using Software Update Services
  http://support.Microsoft.com/kb/903772

  Have you ever used registry cleaners?

  Notes in my old an assignment by Peter Foldes (long ago)-

  '0 x 80070643 error '.

  Use the following fix below. Please post back with results

  subkeys to rename 1 Office

  Note: Remove the following registry keys may reset customized user
  settings for your Microsoft Office programs.

  1. close all applications.
  2. click on start-> run, type regedit, and click OK.
  3. Locate and select the following registry subkeys:

  HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
  HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

  4. right click on 11.0 and rename them in Old11.
  5. close the registry editor.

  2. detect and repair Office 2003

  1. on the Windows taskbar, click Start, point and click Control Panel.
  2. double-click on Add/Remove programs.
  3. click on change/remove programs in the left pane.
  4. Select Microsoft Office Professional Edition 2003 in the right pane, and then click on edit.
  5. Insert the correct CD version when she needs.
  6. Select "Reinstall and repair" and click Next.
  7. Select "detect and repair errors in my Office installation".
  8. click on install and wait for the process to end.

  3. install the updates
  --
  Peter '.

• After having configured my computer to obtain an IP address manually, I get a DNS error when trying to get online.

  Windows XP - Internet problem connection

  I have a wired internet connection through a cable company, initially, the message was limited connectivity, after a week of talking to their technicians no answer to the problem.  Finally through the running cmd I got the ip address, I entered manually, and it shows that I am connected but when I try to go on the internet it showsdns problem. I got the dns server address and entered manually but I still have no internet. Can you help me?

  original title: I can't connect to the internet.

  Hello

  1. What is the full and exact error message?
  2. don't you make changes on the computer before this problem?

  Read the following article that may help you resolve this problem.
  How to troubleshoot possible causes of Internet connection problems in Windows XP
  http://support.Microsoft.com/kb/314095

• Get the file not found error when trying to get a glimpse into Captivate 8. Have used it before without a problem, so don't know why it's happening now.

  Please help me solve this. I can not get a preview in Chrome or IE. Thank you.

  My IT people have managed to create a secondary user on the workspace to connect and listen to samples. Not ideal, but it worked. After continuing to work with Adobe, they were able to provide an alternative solution that worked. I suggest that someone experiences this problem works with Adobe - the people are great. And, to prevent this from happening in the first place, make sure that your windows user name is a single word!

• Windows 7 - error when trying to get updates

  Cannot update Windows 7. Message: ' Windows update cannot currently check for updates because the service is not running. " You may have to restart your computer. "Restarted several times but the message keeps popping up. Help, please!

  Click Start, type: Services

  Press enter on your keyboard

  Scroll to Windows Update

  Right-click Windows Update

  Click on properties

  Select the tab "General".

  In the drop-down list click Startup type

  Select Automatic

  Then click Start Service

  Click on apply and OK

  Restart the system and try again.

  Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• We get an error "D: / is not accessible." a device i/o error"when trying to access hard drive

  * Original title: e/s problem

  I am not able to access my hard disk.windows that says: -.

  "D: / is not accessible." an i/o device error. "

  I also tried chkdsk but it says that it is not directly operatable.

  Hi Rishanpc,

  Thanks for the post. I am sorry to hear that you found a mistake "D: / is not accessible." a device i/o error"when trying to access hard drive.

  I imagine the inconvenience that you are experiencing. I will definitely help you with this.

   

   

  To help you suggest several steps to solve the problem, I would appreciate it if you could answer the following questions:

  1. have you checked if the cables are connected properly?

  2 what is an internal hard drive or external?

  3 have there been recent changes made on the computer before the show?

   

  The most common cause of a non-accessible i/o error is a disconnected cable. When the computer tries to access a device, and it's no response after several tests, it will generate this error. Another common cause is when a program tries to access a file that has been removed or eliminated.

   

  Disconnected Hard Drive/cable misconfiguration

   

  Internal hard drives require a specific set up. IDE hard disks can have only one master. If another hard drive has its defining together correctly pin code, a user is perhaps not able to access the data, and he will receive a message that the drive are not available. Cables come off inside the case of the computer also cause a not accessible i/o error. The user can correct this problem by opening the case and attach the data cables for each drive safely at the back of each drive and the motherboard.

   

  You can follow the steps below and check if it helps.

   

   

   

  a. go to "Control Panel" in the start menu and choose 'performance and Maintenance '.

  b. click on 'System' then go to the Hardware tab and click on "Device Manager."

  c. find the device that records an error by developing the appropriate category nodes. If the device has a red "X" on the icon beside its description, the hardware is disabled; Go to step d to activate it. Otherwise, go to step e.

  d. go to the general tab and click on "Activate the device" found in the device status section. then press 'OK '. (Note: you may need to follow the guests, as indicated via an assistant of favorable device.) If you do, continue to click "Next" and follow the instructions until the process is complete.) Test the equipment. If an error is displayed, go to step e.

  e. click the general tab and click "Troubleshooting" found in the device status section and then press 'OK '. Follow the prompts to fix the problem. If an error is still displayed, go to step f.

  f. click the driver tab and click on 'Update driver'. Follow the instructions until the process is complete and then to test the equipment.

   

   

   

  Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

• I started to get a red message box when trying to get updates... "windows cannot find updates" error 80070490

  I started receivine a red message box when trying to get updates... "windows cannot find updates" error 80070490.  I tried this fix only displayed in this field of the error help and have downloaded the fix - it Center, and he is unable to perform the task.  Please let know us what I can do.  Thank you

  Hello

  Please see the following Microsoft KB article:

  You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates:

  http://support.Microsoft.com/kb/958044

  Warning: Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.

  I hope this helps.

• Get an error when trying to install DirectX say (xAudio2_3.dll is not designed to run on Windows or it contains error) need help please :/

  First of all, I got a new game called (2 prototypes) the game was working fine then when I tried to run 2 days after installing... I got an error message saying XAudio2 is not found. Please re - install the game and install him required DirectX 9 provided .0c or get the latest version of Microsoft and the game works without noise... I re-install the game, but the same problem appearing Dungeon, which is why I tried to install the latest version of directx, but during the installation of directx, I got another error message saying (xAudio2_3.dll is not designed to run on Windows or it contains error) I tried to fix it by doing the registry repair , but it did not work so someone can tell me what is the problem and why it work well before then I got this error without changing anything!
  Here, any help would be helpful thnx in advance :)

  Hello

  Please contact the developer to check whether the game is compatible with Win 7 or not, since we have no information concerning its compatibility.

  Windows 7 Compatibility Center

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/search.aspx?l=en-us&s=ProtoType%202&type=software

  Try to install the game in compatibility mode and check. Give the link.

  Make older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  Check the version of DirectX to the computer referring to this article:

  http://Windows.Microsoft.com/en-us/Windows7/which-version-of-DirectX-is-on-your-computer

  Diagnosing basic problems with DirectX

  http://Windows.Microsoft.com/en-us/Windows7/diagnosing-basic-problems-with-DirectX

  See the article on how to solve the problems of the game performance:

  The problems of the game performance

  http://Windows.Microsoft.com/en-us/Windows7/fixing-game-performance-problems

  It may be useful

• I get a "server error" when trying to submit a form.

  Hello

  I get a "server error" when trying to submit a form. I used this email address on other forms on this site before with no problems, and double checked the PHP status using ' /scripts/form_check.php and everything checked ok. The site is www.putnewaonthemap.com. I recently made changes on the site and the information on the form changed, and I don't know what I did or did not. Sending the form works fine when using Business Catalyst to test, but now that I have downloaded to the fhp, I get the error. Any help would be appreciated.

  Thank you!

  Shelly

  I checked the submission of the form and it works, I think that the problem is solved.

  Thank you

  Sanjit

• Get the following error when trying to install adobe reader in Windows 10... "the file 'C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\AcroRead.msi' is not a valid package for the Adobe Reader XI product... How can I fix it

  Get the following error when trying to install adobe reader in Windows 10... "the file 'C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\AcroRead.msi' is not a valid package for the Adobe Reader XI product... How can I solve this problem? Thank you.

  Hi JFO58,

  I recommend you to run on your system cleaning tool:Download Adobe Reader and Acrobat tool - Adobe Labs

  Later, try to install reader again by using the following link: Adobe Acrobat Reader DC install for all versions

  Kind regards
  Rahul

• HP ENVY 700-330qe CTO desktop: HP has encountered an error when trying to analyze your product

  When I connect to HP support, correctly identifies my PC (HP Envy 700-330qe CTO Desktop), but trying to find the recommendations of the exceptional software, I get a message "HP has encountered an error when trying to analyze your product".

  It was working before and I used it to identify and install a number of revisions of software in circulation.

  Subsequently, he developed the above error. Is this just an artifact because I have all of the pending software elements recommended to install?

  Hi there @Scotsman101,
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you are having problems with a sweep to get recommendations for the software HP Support site. I'm happy to help you with this.

  It is possible that it was a small problem because there are updates on the forums and other parts of the website last week. It still happens?

  An alternative to this method is the HP Support Assistant, which includes several other tools. Please see the following pages where you can find the software and instructions on how to use it.

  HP Support Assistant
  HP computers - using HP Support Assistant (Windows 10, 8, 7)
  HP PC - troubleshooting HP Support Assistant (Windows, 10, 8)

  Please let me know how it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• Error when trying to open a software program "jvm.dll" errorloading.

  I get this error when trying to open a software program.  I created this disconnection problem not safely a USB drive.  I cleaned the registry and tried chk dsk, nothing helps.

  Hello

  1. what software you are trying to open?

  2. you only get this error message when you try to open a specific program?

  We suggest not not to use non-Microsoft registry, or the settings in the Windows registry, cleaners as this can cause problems of stability with the Windows system files. By hoot or by modifying the Windows registry can cause serious damage to the Windows system files and could break your operating system Windows causing data loss that would be not possible to recover.

  I suggest you to follow a few troubleshooting steps and check if that help in the issue of the attachment on your computer.

  Method:

  Step 1:

  The computer in the boot and a test

  Follow step 1 in the link below,

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

   

  Important: n ' forget not the computer to start normal follow step 7 in the link.

  Step 2:

  Run the program with the altitude.

  Right-click on the specific program and select run as administrator. Check to see if that fixes the problem.

  Please provide us with additional information. So that we can help solve you the problem on your computer.

  Hope this information helps you.

• 1500 error when trying to install Java

  I tried to install Java a few hours ago and received the error 1500: another installation is in progress. You must complete before that installation before continuing this one.

  So I rebooted my laptop thought that would settle it, but he did not. I noticed this 1500 error when trying to install Skype, thinking he was not on my computer and Skype. I can install some programs, but not anything I need (small games ect.)

  I'm not sure if this has anything to do with it, but when I start my laptop I get a window saying windows installer install and it will away.a a few minutes after I things about installing dell and it's installation (I have no idea what) and then the loading bar fills , another pop up (don't know exactly what he says) loading bar goes down and I cancel it.

  any help would be appreciated.

  I finished a process named msiexec.exe and retried the download and (until now it works) but I got a warning window saying "User SYSTEM has previously launched an installation for the Dell support center product. This user should run this setup before you can use the product. your current installation will now continue. "I clicked ok on that and got another saying"Error 1704.An installation for Dell Support Center is currently suspended. You must undo the changes made by that installation to continue. You want to undo these changes? "I clicked ok and the installation of Java is now in limbo.

  Hi gughead,

  Follow the instructions below that may help you resolve the issue.

  Method 1:

  Follow the instructions below to start the Windows service install.

  1. click on start.

  2. type services.msc and press ENTER.

  3. Locate the installer of Windows.

  4. make a right click on it and start the service.

  5. change the auto type of properties.

  Check whether the problem is resolved.

  Method 2:

  Let us try to install Windows Installer 4.5 and check if the problem is resolved.

  Download and install Windows Installer 4.5 from the link below.

  Windows Installer 4.5 is available

  http://support.Microsoft.com/default.aspx/KB/942288

  You can check the link below.

  http://Java.com/en/download/help/6000070300.XML

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• activation error when trying to activate Windows 7

  Hello

  Now, I get an activation error when trying to activate Windows 7. Buy Dell laptop in 2011 with 64-bit, immediately downgraded to 32-bit. I reinstalled a couple of times as 32-bit over the years as ultimate and reinstalled as 64-bit last week.  The phone activation option is no longer accessible. MGADiag output are:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - X92GV - V7DCV-P4K27
  The Windows Product Key hash: aU2z1/fnhnLHmhBm699qYZT2E6s =
  Windows product ID: 00426-OEM-8992662-00400
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {3C9B801E-13E4-4367-A27C-8F2B4747B3C1} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.110408 - 1631
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

  Other data-->
  Office details: {3C9B801E-13E4-4367-A27C-8F2B4747B3C1}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-P4K2700426-OEM-8992662-004002S-1-5-21-111267970-249754281-3898313640Dell Inc.. Inspiron N5010 Dell Inc.. A10 20101117000000.000000 + 000AD753107018400FC04090409Time(GMT-08:00) Standard Pacific03DELL WN09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00178-926-600400-02-1033-7601.0000-2762015
  Installation ID: 019180836386553581766085500053098341535002602530844375
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: P4K27
  License status: initial grace period
  Time remaining: 35520 minute (s) on (24 day (s))
  Remaining Windows rearm count: 4
  Trust time: 14:45:19 10/03/2015

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Not registered - 0 x 80040154
  The admin service: not registered - 0 x 80040154
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: MgAAAAIAAgABAAEAAQABAAAAAgABAAEA6GG6HpRUr4CoQoiCNCliOo3v6ppgDV6QXF0 =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL WN09
  FACP DELL WN09
  HPET DELL WN09
  MCFG DELL WN09
  SSDT AMICPU PROC
  WN09 DELL SLIC
  OSFR DELL M08

  I'm always in grace period, but any help appreciated.

  Louis c

  Strange that Ultimate would come preinstalled as it is normally only Home Premium.

  Try to open an elevated command prompt type slui 4, follow the instructions to make the robocall.  If it fails, stay on the line to talk with activation agent.

  Otherwise, you will need to contact Dell.  They must have sold you a special Ultimate OEM disc at some point?