Essbase service starts not (planning 11.1.2.3.501)

Work with Planning version: 11.1.2.3.501

This morning we received the following error message in planning when you open a form:

"Unable to get a connection for Hyperion Essbase. If the problem persists, please contact your administrator. "

For our UAT environment, it was enough to just stop and start services. For our production environment, all the services seem to be start correctly, but when I try to connect to Essbase through the administrative console I get the following error:

Error [10061] network: could not connect to [BXTS131040.eu.rabonet.com:1423]

When I run diagnostics I get the following error (see attachment):

Validate the connection to the server Essbase to BXTS131040.eu.rabonet.com

Error: Could not connect to the olap service. Unable to connect to the server of Essbase to 'BXTS131040.eu.rabonet.com:1423 '. Error network [10061]: unable to connect to [BXTS131040.eu.rabonet.com:1423]

Recommended action: check Essbase server is started.

The startup log does not say much either. Watch only a different way of exploitation forest (UNKNOWN?) and THREADS is [1 num] rather than [issue 4]. I don't know where to look for this "UNKNOWN" part in the log... see below:

Successful start (previous):

departure:

(7 June 2015 09.45.06 PM) DISCUSSIONS [issue 4] used (s)

(7 June 2015 09.45.11 PM) Col [T = 2] [000 min 05 sec] from EisServer

(7 June 2015 09.45.11 PM) Pass [T = 3] [000 min 05 sec] startup Essbase

(7 June 2015 09.45.12 PM) Col [T = 2] [000 min 00 sec] from EssbaseStudio

(7 June 2015 09.45.18 PM) Col [T = 2] [000 min 05 sec] from SST

(7 June 2015 09.47.01 PM) Col [T = 4] [001 min 53 sec] from EssbaseAdminServices

(7 June 2015 09.47.01 PM) Col [T = 1] [001 min 53 sec] from AnalyticProviderServices

(7 June 2015 09.47.02 PM) Col [T = 1] [000 min 00 sec] from RMI

(7 June 2015 09.47.27 PM) Pass [T = 2] [002 min 05 sec] from planning

(7 June 2015 09.47.31 PM) Pass the borrowing of departure [T = 3] [002 min 17 sec]

(7 June 2015 09.47.38 PM) Col [T = 1] [000 min 27 sec] from RaFrameworkAgent

(7 June 2015 09.49.10 PM) Col [T = 4] [002 min 05 sec] from RaFramework

(7 June 2015 09.49.12 PM) To the Total [T = 4] [004 min 06 sec]

Departure from unsuccessful (now):

departure:
(June 29, 2015 03.02.59 PM) DISCUSSIONS [1 num] used (s)
[start] Com.oracle.hit.logging.EPMLogger June 29, 2015 error 15:02:59
[start] GRAVE: Could not start the service: OracleProcessManager_EPM_epmsystem2
(June 29, 2015 03.02.59 PM) Pass [T = 1] [unknown] startup Essbase
(June 29, 2015 03.03.00 PM) To the Total [T = 1] [000 min 01 sec]

BUILD SUCCESSFULLY
Total time: 2 seconds

When I try to run Essbase via startEssbase.bat, I get the following message (even if no Essbase.exe is visible in the Task Manager):

departure:
(June 29, 2015 04.48.14 PM) DISCUSSIONS [1 num] used (s)
(June 29, 2015 04.48.14 PM) Pass [T = 1] [000 min 00 sec] startup Essbase (already done)
(June 29, 2015 04.48.15 PM) To the Total [T = 1] [000 min 01 sec]

BUILD SUCCESSFULLY
Total time: 2 seconds

Hi John,.

Thanks for the tip.

The problem has been resolved by restarting the server... Essbase starts again. But I need to know why it happened... so I did some research... discovered all the problems started 27-06 at 00:43


The OPMN.log shows this error since Friday night [2015-06 - 27 T 21: 00:43 + 02:00]:

[2015 06-27 T 21: 00:43 + 02:00] [opmn] [TRACK: 1] [536] result [pm-workers] Job 0 242: []

EPM_epmsystem2 ~ Essbase1 ~ EssbaseAgent ~ OFFICER ~ 467543836:6128

Status: alive

Operation: internal (success)

ErrFile: D:\Oracle\Middleware\user_projects\epmsystem2\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log

Chain: Essbase ping utility has generated an error.  See his diary.

This message keeps going until Monday: I tried manually stop and start all services via D:\Oracle\Middleware\user_projects\epmsystem2\bin\stop.bat and start.bat

Then, the newspaper showed this error:

[2015 06-29 T 10: 30:03 + 02:00] [opmn] [TRACK: 1] [536] [pm-workers] job 0 0 results: []
EPM_epmsystem2 ~ Essbase1 ~ EssbaseAgent ~ OFFICER ~ 467543836:6128
Status: stop
Operation: internal (expire while you wait for a managed process stop)
ErrFile: D:\Oracle\Middleware\user_projects\epmsystem2\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log
Chain: second stop attempted

]]
[2015 06-29 T 10: 30:03 + 02:00] [opmn] [NOTIFICATION: 1] process to stop [pm-process] [663]: Essbase1 ~ EssbaseAgent ~ OFFICER ~ 1 (467543836:6128)
[2015 06-29 T 10: 31:03 + 02:00] [opmn] [TRACK: 1] [536] result [pm-workers] Job 0 245: []
No address for the request

]]
[2015 06-29 T 10: 40:04 + 02:00] [opmn] [NOTIFICATION: 1] process to stop [pm-process] [663]: Essbase1 ~ EssbaseAgent ~ OFFICER ~ 1 (467543836:6128)
[2015 06-29 T 10: 40:04 + 02:00] [opmn] [ERROR: 1] [[libopmness]] with strength of the termination process: Essbase1 ~ EssbaseAgent ~ OFFICER ~ 1 (467543836:6128)
[2015 06-29 T 10: 41:04 + 02:00] [opmn] [TRACK: 1] [536] result [pm-workers] Job 0 246: []
EPM_epmsystem2 ~ Essbase1 ~ EssbaseAgent ~ OFFICER ~ 467543836:6128
Status: stop
Operation: internal (too many links)
ErrFile: D:\Oracle\Middleware\user_projects\epmsystem2\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log

Essbase ping:
[2015 06-27 T 21: 00:43.735 - 19:00] Initializing request Ping
PM-PingUtility: the Ping port is not defined
PM-PingUtility: unable to parse the command line arguments 1003

EssbaseAgent.log:
Class 'oracle.core.ojdl.logging.LoggingConfiguration' of the configuration of connection failed
oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52050: failed to process the file 'D:\Oracle\Middleware\user_projects\epmsystem2\EssbaseServer\essbaseserver1\bin\logging.xml', XML parse exception (line: 58, column: 6): org.xml.sax.SAXParseException: file:/D:/Oracle/Middleware/user_projects/epmsystem2/EssbaseServer/essbaseserver1/bin/logging.xml: XML-20146: unexpected text (errors) in the content of element 'loggers', the forthcoming "[newspaper].
27 June 2015 20:38:20 com.hyperion.hit.registry.SecurityUtils

Tags: Business Intelligence

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