ESX with "unable to write to the media" streamer for hp ultrium tape

Hello everyone,

We have a couple of customers with the same problem.

They all Esx (3.5 or 4i) with a small business virtual windows 2008.

The backup software that they use are exec backup Arcserve 15 or Symantec.

The backup software are fully patched.

About twice a week the backup failed due to an error "Unable to write to media" (arcserve error: "The code detection unexpected SCSI", "cannot write to media", Backup-exec: "HP 1 reported an error on a request to write data to media").

The backup device (hp ultrium3), scsi controller and the bands are already replaced

The backup was working fine before migrating to ESX.

Does anyone has the same experience or a solution?

If you have available, I would use passthrough. Windows then has control of the device.

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