Even if I already paid for the full range, I'm working on a 30 day trial.
After effects serial number ask again me.
Illustrator works very well.
A that someone had this problem? How can I fix?
Help please Adobe.
Ned thx for the answer!
Thanks to the customer service that I managed to solve the problem, but the next day started Creative Cloud Desktop app is crashing seconds after the opening. I could run the apps that I have donwloaded but could not update or download new applications.
So I gave up and restarted my computer.
Everything works perfectly now!
Tags: Adobe Licensing
Similar Questions
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someone from adobe can help immediately please? I've already paid for the 1 year plan and your system tells me that I have only 30 days trial
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?
Hi omar abdallah,.
Please see:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let us know if that helps.
Concerning
Megha Rawat
-
Hello
I just installed CC paid for the full suite and when I go to open an application, it crashes.
If the problem is on Mac, this article may be able to help.
CC 2015 crash on launch applications | Mac OS
ml https://helpx.adobe.com/Creative-Cloud/KB/CC-2015-applications-Crash-on-Launch---Mac-OS.HT
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My illustration does not work and I have already paid for the monthly test
I paid for the monthly test by way of illustration, and when I try to open it I can't work on anything and he said that she could not use the control panel?
Moving to this discussion on the forum of Illustrator.
-
I've already paid for the subscription, but now want to create pdf files
I paid for one month subscription Adobe to create pdf files.
But every time I have to try and create a pdf file, the screen will return to the payment page.
My subscription has been recognized? How should I proceed?
Hi hamishwm,
Have you received your verification email and click the link in that email to verify your account? If you have not received this e-mail in your main Inbox, check your Junk folder please.
If you have checked and still get the Subscribe page, it is likely that you just didn't connect to the service again. Go to http://cloud.acrobat.com and sign in with your Adobe ID and password. Once you have logged in, you should be able to convert files!
Please let us know how it goes.
Best,
Sara
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I've already paid for the subscription, but still cannot use anything
I have already purchased a monthly subscription for first CC 2015, but I still can't use, each time when I opened first, I'll be warning: can not find any subscription FRO this Adobe ID, you can buy a new subscription...
I have received emails confirming that I paid, and my email address has been confirmed as well, so why this error occurs again? Please tell me how to solve the problem, thank you!
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
I need a phone number to contact support - cant find anywhere.
Hello
Here you will find the download link for Acrobat Dc https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
However, telephone support, you can follow the steps https://helpx.adobe.com/contact.html
Let us know if this helped!
Kind regards
Aurélie hamadi
-
InDesign CC says 'Trial expiré' even if I already paid for annual subscription Plan
Hello
Anyone encountered before? I downloaded a trial version of InDesign CC and after the expiry of the trial period, I bought an annual Plan (monthly payment). I got the email that the payment has gone through successfully. My Adobe account page, I also see that I now have the subscription to InDesign CC.
But I still can't use the app. He continues to say "trial has expired". And when I clicked that, it gives me a message: "we couldn't find Adobe InDesign CC subscription associated with this Adobe ID 2015."
Contacted the Adobe Support via Chat which is very frustrating. I was told there's a team working on this file in offline and back within 2 working days.
I uninstalled and reinstalled but still does not.
I have a project to complete. Any help from you guys is very appreciated.
Thank you!
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
- and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
-
Seriously. I just bought photography CC Plan, which includes the CC with Lightroom. I get the message that it cannot download the software as OS 10.7.5/Lion is no longer supported. Download an older version? I used to have it on iMac under Snow Leopard, but that computer died... Help! I need PS and can't afford to buy a newer computer right now!
You can use your desktop cc app to install cs versions.
just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html
-
I am an annual subscribers and would like to know if anyone knows of the coupons that Adobe would accept a discount on the price for individuals?
Hi John,.
There is not these coupons.
You can chat with Adobe sales for all offers is you want to know.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Kind regards
Sheena
-
I bought Photoshop and ambient light, but neither will download. When I click on the download button, it tells me that there is an error and the way to fix is to download the trial version, but I can't find the trial anywhere because I've already paid for the full version. How to download?
Hi Michaelaf66930969,
Please refer to the FAQ Troubleshooting: what should I do if I have a subscription, but my application acts as if I had a trial?
Let us know if that helps.
-
Why can I not use office (trial expired) even if I paid for the subscription?
I just bought the subscription student and teacher a year ago 10 minutes, and when I open Photoshop and Flash it does not detect that I've already paid for the subscription (trial has already expired). Any help would be appreciated, I'm sorry if this has already been posted. I have not received an email confirming my purchase and I signed as long as the same ID adobe like when I paid for the subscription.
Hello
I can't pull the top and recent details of the order with the email address used to log in to the forums. Could you help me with the order number, I can check in the system for you.
^ Ani
-
I'm looking for the full version of adobe photoshop professional free download, no trial key required... can someone help me? I have windows7 installed in my computer
AFAIK he didn't is not a "full version" of the PS for free. There are trials but yolu can get the Adobe ones.
We certainly cannot help you circumvent the licenses.
-
I already paid for cc membership (one year prepaid) .but all the app ask still trial.what can I do?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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