EX90 Point endpoint will not receive the TMS directories

We have an EX90 which is implemented through TMS. Systems can be sent and the EX90 can be configured through TMS. However, the EX90 does not display the directories assigned in the Directory tab. When you view the config directory via the Web of EX90s interface server, all the information seems to be correctly put into service through TMS. Any help would be greatly appreciated.

Thank you

Kyle

Is it maybe a firewall between endpoint and the TMS that stops at the request of endpoint and makes worse them TMS telephone directory?  Or it is set to 'https' when only "http" is available?

You can do a quick test of connectivity connecting to CLI of the endpont as a 'root' via telnet/ssh and requesting the directory:

curl /tms/public/external/phonebook/phonebookservice.asmx" rel="nofollow">http:///tms/public/external/phonebook/phonebookservice.asmx

where is the IP address or the host name of your server TMS.

You should receive some HTML if you have access, or a timeout / cannot connect error if you do not.

Wayne

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Tags: Cisco Support

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