External composition IP addressing

My client has recently implemented TelePresence WebEx with one endpoint SX20.  It works very well on a call to external partners, addresses URI.  However, one of their partners can only be composed by a public IP address.  The call fails to connect on an appeal by the IP address.  This is allowed by the numbering of WebEX-TP for the endpoints registered plan?  I know that the IP address is good because I can compose C20 of my company and my Movi client without problem.

Thank you

Mike

Hi Peterson,

WebEx Telepresence has an IVR service.  Please download the attachment to see how to use the feature.

Kind regards

Jason

Tags: Cisco Support

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