OfficeJet 8100: New HP Officejet 8100 recognize tray 2, but keeps saying no paper in the tray

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  @earib

  earib wrote:

  Using Windows 10 Pro, I set the printer to print 4 x 6 Kodak photo paper.  When I told it to print after a while he can't say no paper in the printer tray, after trying a number of time wherever it will be finally find the book.  The printer has a problem because it is still under warranty.

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  When you see a post that will help you,

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• HP officejet 4500: error message always saying load paper in paper on hp officejet 4500 using 10 64-bit windows

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  Hi Sue,

  Please try this document for some alignment and cleaning tips: an "out of paper" Message is displayed on the control panel and the all-in-one does no paper pick up

  If this does not work, because your printer is still under warranty, you can contact HP support at 1-800-474-6836 North America or find the local for your country here phone number: http://welcome.hp.com/country/w1/en/support.html please look for the category 'technical support after you buy '.

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• HP officejet 4650 output tray Extender fake message

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  Hi @MarianneBritten,

  Welcome to the HP Support forum.

  I understand that you have a printer all-in-one HP OfficeJet 4650 do not print and displays an error message that says "wait until printing is finished before pushing in the output extension tray. I would like to help with that.

  I would like to start by making a power reset the printer.

  

  Once the power reset is complete, try to print a report using the control panel of the printer.

  1 load letter or A4 unused plain white paper into the paper tray.

  2. in the printer control panel, press Tools.

  3. press on the report on print quality.

  Please let me know if that solves the problem, or if you need assistance.

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• OfficeJet Pro 8620: Part number for second paper for Officejet Pro 8620 tray?

  I'll try to find the good second tray paper for this printer.

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  Anyone able to help?

  Thank you

  Hello @petertow,

  Welcome to the Forums of HP Support!

  I would like to help you with the correct information for the second paper for your HP Officejet Pro 8620 tray accessory e-all-in-one printer location today.

  • Good reference for the paper tray number is: A8Z70A

  The CN548A paper tray is only for the printer HP Officejet Pro 8600. The Officejet 8600 series came out before the HP Officejet 8620 and the 8630 printers series. Therefore, the tray is not universal.

  I wish you good luck going forward with this!

• OfficeJet Pro 8620: Officejet Pro 8620 - after software download on 4 March 2016 printer fails to detect the paper in the tray

  Hi, I downloaded and installed the latest version of the software on March 4, 2016. But after the installation of the software can not print as printer detects no paper and poster-error "on paper" message even if the paper tray is enough. The printer was working fine before the upgrade of the software. The printer is only 2 months old.

  Hi @Al2016,

  First of all, welcome on the HP Forums, as you know it is a big thank you to get help from community members! To ensure that the paper error output is not hardware related, please make a copy and let me know if it works. A successful copy determines that the problem is actually related to the software. If you can not copy, it's a hardware problem and we will focus on the material.

  If you determine that the problem is hardware related, please use the following to fix the problem: a Message displays "paper" and does not Pick Up paper from the printer. "

  In the unlikely event that you can copy do not print, I suggest to use the following steps to remove the printer from the device and printers and the driver from the properties of the server.

  1. in the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

  • If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

  Once the driver is then deleted, open start > all programs > HP folder > folder printer > HP Setup and software (or the icon of the printer).

  The installation screen and the software opens and you can click on connect a new printer.

  Please let me know the results of your efforts and I will get back to you. If one of the suggestions I did resolve the problem, please click Accept as Solution button below so that others may see that your problem is solved! Thank you.

• Dimensions of the OfficeJet 6100 with tray in use

  I'm wondering someone can tell me the 'other' dimensions of the OfficeJet 6100 printer.  They give the dimensions with the ferry closed paper but I would like to know the measures (particularly depth) when the printer is used.

  Also... the paper go in and out at the front of the printer?  Thank you very much!

  No problem, Cindy, happy to help. Have a good!

• OfficeJet 7612: Customer size of paper in the Photo Tray feeding

  Hello, I'm at my breaking point, trying to get my printer to print on an envelope of 4.75 "x 6.5". It was working fine until I tried to print another batch the next day, then I continued receives "paper mismatch" errors as well as the printer would try to power on the picture for a reason Board any. I already did the following:

  -J' tried 2 versions customized with overturned dimensions of paper sizes. None worked.

  -Configure the printer to read my custom paper size and also put up on the menu print autoadjust the paper to the dimensions of my new size.

  -Reset my printer, it takes off my network wifi, readded and even reset my documents.

  All other tips would be appreciated, I'm running on a Mac. Thank you!

  Hi bgeyvandova, I suspect this problem may be related to your printer firmware, although there is some other explanation that fits your problem.

  HP offers several measures to help solve the paper mismatch error: LINK

  If you try to update your firmware, you can do it here: LINK

  Please let me know if this, or the guide helps you solve this problem. Thank you!

• HP Officejet Pro 8500 has more: printer will pick up paper from tray

  Hi - my printer has been working without problem for 3-4 years, but recently has been giving the 'out of paper' error even though there is paper in the tray. I have not changed suppliers of paper, the printer is in good condition (clean, dry, etc.). The print requests go to the printer via wifi but it seems that the collection of mechanical paper does not. No indication on the issue and recommended fix appreciated. Thank you

  DocCottle - Thanks for the link! Problem solved as ferry wrongly by default (or in a tray that does not exist by default). Thank you for your help. Best regards, Jason

• Printer does not recognize tray 2 as default

  OfficeJet Pro 8600 Premium (mac) does not recognize tray 2 as default paper source.   What should do?

  Hello
  Follow the steps below to print using a dedicated paper tray:

  1. check that the second tray has been installed correctly. To check this open the System Preferences and go to Print & Fax. Open the print to your printer queue. Click printer setup and in the tab menu choose pilot. Make sure the box next to the entry optional feeder is checked.

  2. starting at the application used to print, click the file menu and select print.
  The print window is displayed. NOTE: The print window might be minimized: click the blue triangle next to product model (Mac OS X v10.5 or v10.6) or the button view details (Mac OS X Lion v10.7) to see all of the available parameters.

  3. to select the input tray, click on the area of selection below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  4. Select Paper Type/quality in the menu dropdown.

  5. adjust the Source option as the desired input tray.

  You can save the settings for later use by clicking predefined settings > Save settings as a preset. It will then be the default setting to use any other preset.

  Kind regards

  Shlomi