FaceTime Macbook Pro help
Ive been trying to connect to my FaceTime and Messages using my iCloud on my new Macbook Pro, but it won't let me. A loading circle is displayed for hours. I tried to reset my password and restart my Macbook.It the same iCloud account that I use on my other devices. I also checked to see if my Macbook has been verified as my iphone and it tells me that it isn't but its still under my account iCloud for devices. Could be the problem? Can someone tell me how to fix it please!
You should post your question in the discussion of MacBook Pro, rather than here. The Mac Pro is not a laptop.
Tags: Mac
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Hi Iférouane,
If you are using Safari as a web browser: -.
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Snail-like macbook pro help (report EtreCheck)
For the last few days my macbook pro mid 2012 OS X Mavericks 10.9.5, acted like a snail. There is nearly constant beach-ball, several minutes to launch any application, jumping and stalling while watching movies via iTunes (both when you are connected to the internet and the internet connection is off) making it impossible to watch and programs messages no longer. I uninstalled most of third-party programs such as DivX and Adobe Creative Cloud. I deleted what I could to free the memory. I ran diagnostics with command D while booting. It has not detected any problem. I spent most of the day to make suggestions for troubleshooting this support forum and others and it's still a snail. Help, please! Here's my EtreCheck spreadsheet.
EtreCheck version: 2.7.7 (237)
Report generated 2016-01-23 14:08:03
Download EtreCheck from http://etrecheck.com
Duration 11:47
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 486 - SN = W02264F96D3BB
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X Mavericks 10.9.5 (13F1603) - since startup time: less than an hour
TOSHIBA MK5065GSXF disk0: (500,11 GB) (rotation)
EFI (disk0s1)
: 210 MB Macintosh HD (disk0s2) /: 499,25 (Go 101,07 free)
HD (disk0s3)
[recovery] recovery: 650 MB HL-DT-ST DVD - RW GS31N)
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Computer, Inc. Apple IR receiver.
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
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[loading] com.adobe.fpsaud.plist [Support]
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QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.3 [Support]
AdobePDFViewer: Version: 10.1.3 [Support]
Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]
Default browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.5.9 - SDK 10.6 [Support]
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Time Machine not configured!
3% kernel_task
1% CVMCompiler (2)
1% ScreenSaverEngine
0% fontd
0% image
Top of page process of memory: ⓘ
400 MB kernel_task
Mds_stores 115 MB
Com.apple.IconServicesAgent 102 MB
CVMCompiler (2) 41 MB
Dock of 41 MB
2.18 GB free RAM
1.82 GB RAM (1.13 GB being cached) used
Used Swap 0 B
January 23, 2016, 13:53:15 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-01-23-135315_[redacted].crash
com.etresoft.EtreCheck - /Users/USER/Downloads/EtreCheck.app/Contents/MacOS/EtreCheck
January 23, 2016, 13:43:28 self-test - spent
January 21, 2016, 22:31:09 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-21-223109_ [redacted] .crash
com.adobe.acc.AdobeCreativeCloud - Applications/Utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud
January 21, 2016, 22:09:08 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-21-220908_ [redacted] .crash
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/System/Library/PrivateFrameworks/HelpData.Framework/versions/A/resources/HelpD
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Start the MBP in the recovery partition and in the menu 4 option, select disk utility.
Run disk utility > first aid, check and repair.
https://support.Apple.com/en-us/HT201314
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Unbelivably slow MacBook Pro - help very appreciated.
Hello!
First of all, I want to thank you all for the amount of time you have helped me sort my MacBook Pro in the past. As a lurker for a long time, I really appreciate the solutions that you have posted on this forum.
Unfortunately, my current problem has forced me to create an account to ask directly for your help!
I currently hold a * 13 inch MacBook Pro (Non-retine) mid-2012 (MacBook Pro9, 2), 16 GB RAM, 1 TB SSD * that runs OSX 10.11.5. It runs incredibly slow - it took me 20 seconds to open chrome and it shifted 10 seconds when I typed "Apple." I have no background applications running and the CPU usage is about 10%, RAM usage is only 2-3 GB.
There are several things I've tried:
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MacBook pro with Snowleopard.
Windows XP is installed (with service pack 2).Boot camp works.' T do the wireless / internet.Can you give me a step by step that works?Hello
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You can check these links:Step 1:Step 2: -
FaceTime will not open on my Macbook pro (el capitan). Message: "FaceTime close unexpectedly. Click Reopen to reopen the application. Click report to display more detailed information and send a report to Apple. "Please help me.
Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).
Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, clear the search box, and then select
DIAGNOSIS AND diagnostic USE information reports ▹ user
(not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.
I know that the report is long, perhaps several hundred lines. Please report all this anyway. If the report is only a few lines, make sure that you have disabled the search box.
If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.
In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "
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Hello
My MacBook restarts all the time and no idea of what is happening. The error is below.
Who can help me with some advice?
Anonymous UUID: A3B84D4A-D0B8-4571-4E04-BDFA7BD96C4B
Sun 22 May 23:58:15 2016
Panic report *.
panic (cpu 0 0xffffff7f85d2ebd5 appellant): "panic GPU: [< no >] 5 0 9 8 0 3 a0 d9: NVRM [0 / 1:0:0]: error 0 x 00000144 reading: CFG 0xffffffff, 0xffffffff, 0xffffffff, BAR0 0x103e00000 0xffffff91f4fc1000 sControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127 P0/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic 0x0e7150a2, D0,
Backtrace (CPU 0), frame: return address
0xffffff81c2f58b90: 0xffffff8002cdab12
0xffffff81c2f58c10: 0xffffff7f85d2ebd5
0xffffff81c2f58cf0: 0xffffff7f839591e0
0xffffff81c2f58db0: 0xffffff7f83a26ef4
0xffffff81c2f58df0: 0xffffff7f83c5c48a
0xffffff81c2f58e10: 0xffffff7f8395fcb7
0xffffff81c2f58ec0: 0xffffff7f8390db55
0xffffff81c2f58ee0: 0xffffff80032b8ba5
0xffffff81c2f58f10: 0xffffff7f83548112
0xffffff81c2f58f50: 0xffffff7f85db0f5a
0xffffff81c2f58f60: 0xffffff7f85db9145
0xffffff81c2f58f80: 0xffffff8002dcd98c
0xffffff81c2f58fd0: 0xffffff8002dec629
0xffffff81ee633f40: 0xffffff8002cf22bd
0xffffff81ee633f90: 0xffffff8002cf27b0
0xffffff81ee633fb0: 0xffffff8002dc9017
Extensions of core in backtrace:
com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @0xffffff 7f8352c000-> 0xffffff7f8355bfff
com.apple.driver.AppleACPIPlatform (4.0) [A29C7512-D3A8-3AED-9721-3A5FF1A32EB2] @0 xffffff7f85daa000-> 0xffffff7f85e09fff
dependency: com.apple.iokit.IOACPIFamily (1.4) [5D7574C3-8E90-3873-BAEB-D979FC215A7D] @0xfffff f7f84086000
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f8352c000 0xffffff
com.apple.driver.AppleMuxControl (3.12.8) [3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2] @ 0xffffff7f85d20000-> 0xffffff7f85d33fff
dependency: com.apple.driver.AppleGraphicsControl (3.12.8) [C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7f85d18000
dependency: com.apple.iokit.IOACPIFamily (1.4) [5D7574C3-8E90-3873-BAEB-D979FC215A7D] @0xfffff f7f84086000
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f8352c000 0xffffff
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f838a9000
dependency: com.apple.driver.AppleBacklightExpert (1.1.0) [C49819CE - 729A - 36B 2 - 9AC1 - 744A43DC23 6F]@0xffffff7f85d1b000
com.apple.nvidia.driver.NVDAResman (10.1) [8649777A-3EED-3F2F-8B12-FBC5517F62E6] @ 0xffffff7f83907000-> 0xffffff7f83b80fff
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f8352c000 0xffffff
dependency: ffff7f838f0000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [1114B99F-E439-329E-876D-1FEC4CF45DF6]
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f838a9000
dependency: com.apple.AppleGraphicsDeviceControl (3.12.8) [81C2784E-285-a - 38 A 7-A16E-515DCB816E 0A]@0xffffff7f83900000
com.apple.nvidia.driver.NVDAGK100Hal (10.1) [EB8A5980-AB59-368A-8244-60A00C7A933C] @0xffffff7f83b8c000-> 0xffffff7f83d3afff
dependency: com.apple.nvidia.driver.NVDAResman (10.1.0) [8649777A-3EED-3F2F-8B12-FBC5517F62E6] @0xffffff7f83907000
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f8352c000 0xffffff
Corresponding to the current thread BSD process name: kernel_task
Mac OS version:
15F34
Kernel version:
15.5.0 Darwin kernel version: kills Apr 19 18:36:36 PDT 2016; root:XNU-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Slide kernel: 0x0000000002a00000
Text of core base: 0xffffff8002c00000
Text __HIB base: 0xffffff8002b00000
Name of system model: MacBookPro10, 1 (Mac-C3EC7CD22292981F)
Availability of the system in nanoseconds: 709536578542
last load kext to 5242505336: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f854cb000 size 32768)
Finally unloaded kext to 697207654447: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f84208000 size 12288)
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com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.AGPM 110.22.0
com.apple.driver.X86PlatformShim 1.0.0
com Apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274,9
com.apple.driver.AppleHDA 274,9
com.apple.driver.AppleUpstreamUserClient 3.6.1
com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.GeForce 10.1.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
3.12.8 com.apple.driver.AppleMuxControl
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBTCButtons 245,4
com.apple.driver.AppleUSBTCKeyboard 245,4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleSDXC 1.7.0
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 274,9
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.1.0
com.apple.nvidia.driver.NVDAResman 10.1.0
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSurface 108.2.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.driver.AppleHDAController 274,9
com.apple.iokit.IOHDAFamily 274,9
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
3.12.8 com.apple.driver.AppleGraphicsControl
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOAcceleratorFamily2 205,10
3.12.8 com.apple.AppleGraphicsDeviceControl
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBMultitouch 250,5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com Apple.Driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
Model: MacBookPro10, 1, MBP101.00EE.B0A of BootROM, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, MSC 2.3f35
Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated
Graphics card: NVIDIA GeForce GT 650 M, NVIDIA GeForce GT 650 M, PCIe, 1024 MB
Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en0
Serial ATA Device: APPLE SD256E, 251 GB SSD
USB device: USB 2.0 Bus
USB device: Hub
USB device: FaceTime HD camera (built-in)
USB device: USB 2.0 Bus
USB device: Hub
USB device: Hub
USB device: Apple keyboard / Trackpad
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
USB device: USB 3.0 Bus
Bus crush: MacBook Pro, Apple Inc., 23.4
The problem could well be linked to this: 2011 MacBook Pro Extension program repair the graphics issues. If you have a qualification model then make an appointment at the Apple Store - Genius Bar store and bring it into service. You can also search an Apple Store - find a store - Apple.
-
How do you help me to improve the speed of MacBook Pro, esp search speed?
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-29 21:54:17
Download EtreCheck from https://etrecheck.com
Duration 07:09
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Computer is too slow
Description:
Many of my applications have slowed and close-up and search functions are now particularly slow. They tend to be very fast.
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.9 GHz Intel Core i7 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = battery check - Cycle count = 721
Graphics Intel HD 4000
Color LCD 1280 x 800
Reference DELL 1708FP 1280 x 1024 @ 60 Hz
OS X Yosemite 10.10.5 (14F1713) - since the start time: about 5 days
HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,88 go-go (168,14 free)
Storage of carrots: disk0s2 499.25 GB Online
HL-DT-ST DVD - RW GS41N)
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Apple keyboard / Trackpad
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
~/Library/LaunchAgents/com.yourcompany.Uninstall.plist
/ Applications/Web connection Uninstall.app/Running
A unknown file found. [Check files]
/ Applications/Parallels Desktop.app
com.parallels.kext.hypervisor [no charge] (11.1.1 32312 - SDK 10.9-2015-12-18) [Support]
com.parallels.kext.NetBridge [no charge] (11.1.1 32312 - SDK 10.9-2015-12-18) [Support]
com.parallels.kext.usbconnect [no charge] (11.1.1 32312 - SDK 10.9-2015-12-18) [Support]
com.parallels.kext.vnic [no charge] (11.1.1 32312 - SDK 10.9-2015-12-18) [Support]
/ Library/Extensions
[loading] com.sophos.kext.sav (9.4.52 - SDK 10.9-2016-04-24) [Support]
[loading] com.sophos.nke.swi (9.4.52 - SDK 10.9-2016-04-24) [Support]
/ System/Library/Extensions
com.driver.JRDMassStorageDriver32 [no charge] (1.0.1 - 2016-04-24) [Support]
com.driver.JRDMassStorageDriver64 [no charge] (1.0.1 - 2016-04-24) [Support]
com.driver.JRDUSBModemData32 [no charge] (1.0.1 - 2016-04-24) [Support]
com.driver.JRDUSBModemData64 [no charge] (4.0.8 - 2016-04-24) [Support]
com.jrdcom.driver.JRDECMControlDriver32 [no charge] (1.0 - 2016-04-24) [Support]
com.jrdcom.driver.JRDECMControlDriver64 [no charge] (1.0 - 2016-04-24) [Support]
com.jrdcom.driver.JRDECMDataDriver32 [no charge] (1.0 - 2016-04-24) [Support]
com.jrdcom.driver.JRDECMDataDriver64 [no charge] (1.0 - 2016-04-24) [Support]
com.jrdcom.driver.JRDUSBCDC32 [no charge] (1.0 - 2016-04-24) [Support]
com.jrdcom.driver.JRDUSBCDC64 [no charge] (1.0 - 2016-04-24) [Support]
[no charge] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-04-24) [Support]
[loaded] 6 tasks Apple
[loading] 141 tasks Apple
[operation] 55 tasks Apple
[killed] 10 tasks Apple
10 killed process lack of RAM
[loaded] 44 tasks Apple
[loading] 131 tasks Apple
[operation] 77 tasks Apple
[killed] 10 tasks Apple
10 killed process lack of RAM
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[operation] com.sophos.uiserver.plist (2015-09-25) [Support]
[failure] jp.co.canon.CUPSCMFP.BG.plist (2012-11-22) [Support]
[failure] jp.co.canon.UFR2.BG.plist (2012-11-22) [Support]
[loading] com.adobe.fpsaud.plist (2015-09-10) [Support]
[loading] com.bombich.ccchelper.plist (2015-09-22) [Support]
[operation] com.cleverfiles.cfbackd.plist (2013-09-13) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-04-22) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2015-07-01) [Support]
[loading] com.skype.skypeinstaller.plist (2015-04-11) [Support]
[operation] com.sophos.common.servicemanager.plist (2016-02-11) [Support]
[loading] com.adobe.ARM. [...]. plist (2012-06-15) [Support]
com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist
[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-07-27) [Support]
[loading] com.logos.LogosIndexer.plist (2013-07-06) [Support]
[operation] com.yourcompany.uninstall.plist (2014-10-29) [Support]
Application of database Microsoft Daemon (/ Applications/Microsoft Office 2011 / Microsoft/Office Database Daemon.app)
Canon IJ Network Scanner selector application hidden EX (/ Applications/Canon Utilities/IJ Network Scanner selector EX / Canon IJ Network Scanner selector EX.app)
Dropbox application (/ Applications/Dropbox.app)
Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)
Hidden Google Chrome application (/ Applications/Google Chrome.app)
Wondershare Helper Application compact (~/Library/Application Support/Helper/Wondershare Helper Compact.app)
EverNote Application (/ Applications/Evernote.app)
[ongoing] com.evernote.Evernote.16504
[ongoing] com.getdropbox.dropbox.71316
com.google.Chrome.124708 [loading]
[ongoing] com.Google.Android.mtpagent.78984
[ongoing] com.microsoft.Outlook.64216
[ongoing] com.microsoft.Word.11108
[ongoing] com.Sophos.AutoUpdate
[ongoing] com.Sophos.Configuration
[ongoing] com.Sophos.InterCheck
[ongoing] com.Sophos.notification
[ongoing] com.Sophos.scan
[ongoing] com.Sophos.sxld
[ongoing] com.Sophos.webd
[ongoing] com.Wondershare.helper_compact.116756
[ongoing] jp.co.canon.ij.CNSSelectorAgent.144304
[ongoing] org.Zotero.Zotero.59104
[loading] 370 tasks Apple
[operation] 176 tasks Apple
[killed] 24 tasks Apple
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
Web of Google Earth plugin: 7.1 (2013-07-12) [Support]
Default browser: 600 - SDK 10.10 (2015-07-17)
Unity Web Player: UnityPlayer 3.4.1f5 - 10.5 SDK version (01-10-2011) [Support]
AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-03-10) [Support]
FlashPlayer - 10.6: 19.0.0.185 - SDK 10.6 (2015-09-29) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-16) [Support]
QuickTime Plugin: 7.7.3 (2016-04-24)
Flash Player: 19.0.0.185 - SDK 10.6 (2015-09-29) obsolete! Update
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-18)
AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-03-10) [Support]
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-23) [Support]
npDDRia: 0.0.14.5 - 10.9 SDK (2015-08-19) [Support]
EPPEX plugin: 10.0 (2012-05-25) [Support]
JavaAppletPlugin: 15.0.0 - 10.10 (2012-07-06) check the version of the SDK
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
WebEx64: 1.0 - SDK 10.6 (2014-09-19) [Support]
AllMyTube - Wondershare - http://www.wondershare.com (2015-09-15)
Flow cuevana - Cuevana - http://www.cuevana.tv (2011-08-07)
OpenIE - Parallels - http://www.Parallels.com/fr/ (2012-09-01)
Flash Player (2015-09-10) [Support]
FUSE for OS X (OSXFUSE) (2015-06-14) [Support]
MacFUSE (2008-12-19) [Support]
NTFS - 3G (2010-10-11) [Support]
Skip system files: No.
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 498,88 GB disc used: 330,74 GB
Destinations:
John 2013 MB Pro Time Machine [Local]
Total size: 999,85 GB
Total number of backups: 23
An older backup: 04/10/2014 13:49
Last backup: 29/03/2016 01:12
Size of backup drive: adequate
Backup size GB 999,85 > (disc 330,74 GB X 3)
70% Microsoft Word
2% Google Chrome Helper (20)
1% kernel_task
1% WindowServer
0% scanning
Top of page process of memory: ⓘ
1.78 GB Google Chrome Helper (20)
792 MB kernel_task
238 MB Microsoft Outlook
205 MB Google Chrome
Scanning 156MO
75 MB of free RAM
used 7.92 GB RAM (1.03 GB being cached)
20 MB of Swap used
April 29, 2016, 11:45:21 AM/Library/Logs/DiagnosticReports/Microsoft Word_2016-04-29-114521_ [redacted].cpu_resource.diag [details]
/ Word.app/Contents/MacOS/Microsoft applications/Microsoft Word
TTT,
Use this link to help you remove Sophos.
-
MacBook Pro FaceTime camera does not.
Good day to all.
First of all, I want to wish everyone a Happy Easter!
I am having trouble with my FaceTime on my Macbook Pro retina camera (end of 2013). I have never use the camera for nothing because I use FaceTime on my iPad and iPhone, but when I open the camera and tried to use it, the green light flashes and is not solid. And photos on Photo Booth look like this:
And of course, which should not happen. It is also better to say I got my screen repaired by Apple now for more than a year (24/03/15) where my anti anti-glare came out. I never tried my FaceTime camera since that because, as I say, I do not use.
Y at - it all sorts of things to try to make it work? I tried to put on with the MagSafe in and holding D at the same time and that has not worked. Of course, I don't want to pay £282 for a new retina display just for a camera, I do not use. But also its obviously better to have everything working as it should in the first place.
Thanks for reading and any suggestions are welcome.
Thank you
Mitch
xGrimzz wrote:... I got my screen repaired by Apple now for more than a year... I've never tried my FaceTime camera since...
On your screenshot, yours is most likely a hardware problem. Contact Apple or one of the Apple-Authorized Service Provider to have your Mac professionally repaired. When the repairs are finished, this time, ask the Apple tech to show you that the camera works before paying for the work and take the Mac home.
Don't forget to back up your Mac and Deauthorize iTunes before the call for tenders for the service.
xGrimzz wrote:... Y at - it all sorts of things to try to make it work?
I would be surprised if your problem is correctable user because there is no serviceable parts by the user of the equipment. However, if you wish, you can try these three additional things before seeking professional help:
(1) If your Mac restart does not solve the problem,
(2) use http://support.apple.com/kb/HT2090 from Apple.
(BTW - troubleshooting section called an "iSight" camera. However, after that article was published, Apple has changed the name of the built-in camera on the recent "iSight" Macs "FaceTime", then "FaceTime HD." Whatever the name of your built-in camera, the same info and troubleshooting applies.)
Be sure to test several Apple app (photo booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. Do NOT use the 'Guest' for this test account. If you don't have more than one user account for testing, create one now. If you need help, how is explained in http://support.apple.com/en-us/HT201754.
A 'Standard' user account is all you need for the tests.
(3) If your camera will work correctly even with Apple applications, use OS X Recovery to completely reinstall your Mac OS since system recovery stored on your startup disk. Don't bother test Skype or other 3rd party apps until you have your camera works with applications Apple.
xGrimzz wrote:... I don't want to pay £282 for a new retina screen just for a camera I use... suggestions... Welcome.
If you use not the camera, and if you experience any other problems with your Mac, it is certainly your option to use the Mac without repair.
If you want to be able to use a webcam without spending the money for a whole new view, a compatible external webcam Mac might be a cheaper solution. Be aware, however, that it is possible that the problem of your Mac can also prevent an external camera work. Therefore, you might want to take your Mac with you and shop on-site. Ask the retailer to let you try any webcam of interest to see if it will work with your MBP before buying. If a known-working external cam will not work with your Mac, the material compensation is your only option to leave the uncorrected problem.
Post edited by: Jim EZ
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FaceTime and Messages "not responding" MacBook Pro but works on iPhone Plus 6 and 3 Mini iPad
In January, I sent a text message with a very large number of numbers through Messages on the Macbook Pro. Since then, it will be not open without the reel spinning of Messages and FaceTime, the system fan going at top speed and the computer slows down considerably until I Force Quit or other software. I have zero problems on the iPhone or iPad with either.
I've already removed the library of Messages and attachments, and this seems to have actually exacerbated the problem.
I did a complete reinstallation of the operating system (El Capitan), and it had zero effect.
My guess is that these two very large text messages are the culprits, and I can't understand how to reset all messages. I'm happy to delete all, if I can get somehow my Macbook to recognize what has happened. Otherwise, I am at my wits end, trying to get these two applications to work again. I'm quite the newbie, so please refer to measures as simply as possible. (Btw - the texts were a legitimate response to a follow-up request, and I hoped just don't have to send them all individually in case of FAILURE)
Thanks for any help you can offer, Apple!
Rob
Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
-
EtreCheck on slow macbook pro pls HELP!
Hi - I made a clean of El Capitan installation after that I erased everything on my macbook, because of the amount of waste for 3 years. But now he runs even slower that before I erased everything. And he constantly beachballing and freezer a lot since the clean install. PS. I also got El Capitan 10.11.2 before but now its 10.11.3 if it has something to say.
Someone from the community suggested that an EtreCheck was a good idea to tell if there is a problem. If anyone can help me with what's going on?
EtreCheck version: 2.7.8 (238)
Report generated 2016-01-29 01:10:10
Download EtreCheck from http://etrecheck.com
Time 05:24
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.9 GHz Intel Core i7 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en2: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 86 - SN = W01107AW7D3BA
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X El Capitan 10.11.3 (15 d 21) - since the start time: about 2 hours
TOSHIBA MK7559GSXF disk0: (750,16 GB) (rotation)
EFI (disk0s1)
: 210 MB HD (disk0s3)
[recovery] recovery: 650 MB Macintosh HD (disk 1) /: 748,93 go-go (722,72 free)
Storage of carrots: disk0s2 749.30 GB Online
HL-DT-ST DVD - RW GS31N)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. IPhone.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ System/Library/Extensions
[loading] com.nvidia.CUDA (1.1.0) [Support]
[loading] com.nvidia.CUDASoftwareUpdate.plist [Support]
[loading] com.adobe.fpsaud.plist [Support]
[loading] com.nvidia.cuda.launcher.plist [Support]
[loading] com.google.keystone.agent.plist [Support]
gfxCardStatus UNKNOWN (missing value)
[ongoing] com.etresoft.EtreCheck.68512
[ongoing] com.google.Chrome.65632
Silverlight: Version: 5.1.41212.0 - SDK 10.6 [Support]
FlashPlayer - 10.6: Version: 20.0.0.286 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]
Default browser: Version: 601 - SDK 10.11
Adblock more
Preferences CUDA [Support]
Flash Player [Support]
Time Machine not configured!
78% Google Chrome Helper (6)
14% LoLPatcherUxHelper (2)
13% kernel_task
11% Google Chrome
4% LoLPatcher
Top of page process of memory: ⓘ
1.18 GB Google Chrome Helper (6)
633 MB kernel_task
459 MB softwareupdated
LoLPatcherUxHelper (2) 311 MB
Mdworker (6) 295 MB
102 MB free RAM
used 7.90 GB RAM (1.77 GB being cached)
6 MB used Swap
28 January 2016, 22:14:33 self-test - spent
January 28, 2016, 14:43:01 ~ / Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-01-28-144301_ [redacted] .crash
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
January 27, 2016, 18:19:52 ~/Library/Logs/DiagnosticReports/UserKernel_2016-01-27-181952_[redacted].crash
com.riotgames.UserKernel - / Applications/League of Legends.app/Contents/LoL/RADS/system/UserKernel.app/Contents/MacOS/UserKernel
January 27, 2016, 17:30:47 /Library/Logs/DiagnosticReports/mdworker_2016-01-27-173047_[redacted].cpu_resou rce.diag [details]
/System/Library/frameworks/CoreServices.framework/frameworks/metadata.Framework/versions/A/Support/mdworker
January 27, 2016, 10:47:16 ~/Library/Logs/DiagnosticReports/UserKernel_2016-01-27-104716_[redacted].crash
January 27, 2016, 03:18:37 /Library/Logs/DiagnosticReports/mdworker_2016-01-27-031837_[redacted].cpu_resou rce.diag [details]
January 27, 2016, 12:41 ~/Library/Logs/DiagnosticReports/LoLPatcher_2016-01-27-004100_[redacted].crash
/ Applications/League of Legends.app/Contents/LoL/RADS/projects/lol_patcher/releases/0.0.0.44/deploy/LoL Patcher.app/Contents/MacOS/LoLPatcher
January 27, 2016, 12:40:59 AM ~/Library/Logs/DiagnosticReports/UserKernel_2016-01-27-004059_[redacted].crash
26 January 2016, 22:37:40 ~/Library/Logs/DiagnosticReports/UserKernel_2016-01-26-223740_[redacted].crash
MDworker is the job that creates the Spotlight index.
I wondered if the part of the question with Yosemite and El Capitan is slow after upgrade is all that reindexing.
Menu utilities - activity monitory - check the MDS and the MDworker to see if they show great use of CPU.
-
Very slow Macbook Pro (2012), please help with report EtreCheck
Hi all
My Macbook runs very slowly, I tried a number of things suggested online but none worked. I recently went to a repair shop and they suggested it could be to do with the dataflex (not sure if this was exactly, but I remember it sounding similar.) They described as a hard drive to another internal component connection, sorry for the inaccuracy.) I have me am replaced, but this did not help either.
I downloaded the software EtreCheck and I was wondering if someone could help me to make light of the report on possible solutions? I have the feeling that it could be the hard drive needs to be replaced, but have no evidence of that. Verification has been run for the problem of "Beachballing" and got the sub report, please let me know if more info would be helpful. I hope it's telling in a way!
Thank you for the pointers.
EtreCheck version: 2.7.8 (238)
Report generated 2016-01-26 22:56:56
Download EtreCheck from http://etrecheck.com
Duration 10:23
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 420 - SN = 9G22603YVD3MB
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X Mavericks 10.9.5 (13F34) - since startup time: less than an hour
Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)
EFI (disk0s1)
: 210 MB Macintosh HD (disk0s2) /: 499,25 go-go (248,48 free)
HD (disk0s3)
[recovery] recovery: 650 MB OPTIARC DVD RW AD - 5970H)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[failure] com.apple.maspushagent.plist [details]
com.Apple.Security.syspolicy.plist [failure]
[loading] com.google.keystone.agent.plist [Support]
[loading] com.oracle.java.Java - Updater.plist [Support]
[loading] com.adobe.fpsaud.plist [Support]
[loading] com.google.keystone.daemon.plist [Support]
[loading] com.oracle.java.Helper - Tool.plist [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
[ongoing] com.etresoft.EtreCheck.85920
FlashPlayer - 10.6: Version: 19.0.0.226 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 obsolete! Update
Default browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 25 check the version of Java 8 update
Flash Player [Support]
Java [Support]
TeXDistPrefPane [Support]
Time Machine not configured!
6% update_dyld_shared_cache
4% WindowServer
3% kernel_task
mdworker (3) 2%
1% launchd (4)
Top of page process of memory: ⓘ
508 MB com.apple.WebKit.WebContent (4)
502 MB kernel_task
Safari of 283 MB
Finder 197 MB
152 MB softwareupdated
988 MB of free RAM
3.03 GB used RAM (750 MB cache)
Used Swap 0 B
26 January 2016, 21:59:30 self-test - spent
Hello mrdivorce,
It looks like of course as evidence of a hard drive failing for me. Hard drives 2.5 "in the MacBook Pro tend to fail after 2-3 years. Judging by the date on your MacBook, I think that your time is up. Maybe try to find a different repair store. Looking for Service Center authorized Apple (https://locate.apple.com/).
I suggest upgrading to an SSD and increasing your RAM too. Then you have the hardware to run the last OS X 10.11.
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