FaceTime and Messages "not responding" MacBook Pro but works on iPhone Plus 6 and 3 Mini iPad
In January, I sent a text message with a very large number of numbers through Messages on the Macbook Pro. Since then, it will be not open without the reel spinning of Messages and FaceTime, the system fan going at top speed and the computer slows down considerably until I Force Quit or other software. I have zero problems on the iPhone or iPad with either.
I've already removed the library of Messages and attachments, and this seems to have actually exacerbated the problem.
I did a complete reinstallation of the operating system (El Capitan), and it had zero effect.
My guess is that these two very large text messages are the culprits, and I can't understand how to reset all messages. I'm happy to delete all, if I can get somehow my Macbook to recognize what has happened. Otherwise, I am at my wits end, trying to get these two applications to work again. I'm quite the newbie, so please refer to measures as simply as possible. (Btw - the texts were a legitimate response to a follow-up request, and I hoped just don't have to send them all individually in case of FAILURE)
Thanks for any help you can offer, Apple!
Rob
Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
Tags: Mac OS & System Software
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