Failed to install Photosmart 6520

Hello

I just tried to install a Photosmart 6520 on my desktop of Windows 7 using the supplied CD

This fails with the message "system cannot find the file specified."

I start by running Setup.exe on the CD-ROM

The result is a large download of HP to a file called PS6250_1315.exe

I run (as administrator) and access the software selection screen.

I opt to select all software and then check the box I accept on the license screen

Installation starts but immediately fails with the message above

Can anyone help

Thank you

Gerard

Hello

Thank you for your comments.

I tried this and I just get the same results.

I contacted HP directly support that everything was still under warranty.

Engineer support connected to my system and diagnostic problem.

For some reason, I don't have the security permissions required for access to the

folder that contains the files extracted, created by the installation process. He corrected this

for me and the process of installation is completed successfully

As I've always been the only user on this PC, why I have not rights

remains a mystery

Thanks again for your contribution

Concerning

Gerard

Tags: HP Printers

Similar Questions

  • Solution Center fails to install - Photosmart C4345 Windows XP SP3

    Product HP: Photosmart 4345 all-in-one

    System: Windows XP Home SP3

    Problem: Solution Center fails to install - shortcut icon is present, but each time Center is launched, it tries to install a missing element, the applications disc.  This can be cancelled with 2-3 closures of the window installation and the request for the drive.  Printer and scanner can then be controlled form the screen with the mouse, but Center tries intermittently to install the missing module.  VERY ANNOYING.

    Trying to follow demand drive ease of installation, the message appears:

    Module

    C://Windows/System32/Macromedia/Flash/Flash9B.ocx

    Unable to save.

    HRESULT - 2147720473

    There has been no recent update is causing this problem.  It is at least a year and can be associated with automatic updates for the HP programs - which appear to be very unstable and crash constantly - or MS XP.  Both are on the automatic update.

    Solutions of someone?

    There is an HP update which should fix this.  You can get the update from the link below.  Let me know what happens.

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77737-1&cc=us&DLC=en&LC=en&OS=228&product=3710120&sw_lang=

  • Photosmart 6520: Photosmart 6520 Print Null Imiging update fails to install

    Update Windows 10 every day shows that the HP Photosmart 6520 Imiging Null print update could not be installed.  My printer works fine, I have uninstalled and installed the current driver, when I have the printer check updates, it says that the program is updated.

    Is that what I can do to stop the daily message installation failed in Windows Update?

    Thanks - I've downloaded the Windows 10 "show or hide updates.  Ran and he admitted to select updates, I want to hide.  I did, he ran again and updates from HP problem now presented as an update hidden.

    Go see it, but I suspect that the judgment of the constant will install attempts.

  • updates failed every night for Hewlett Packard Imaging printing HP Photosmart 6520 series NULL

    Since I have my printer photosmart 6520 02/12/2012 every night he's trying to update Hewlett Packard photosmart HP 6520 series print NULL Imaging... .and it fails every time.  I have a desktop HP P 7 1010 and since I got a new printer, I have an exclaimation point on my computer and it says the problems and when you do it it's is not drivers and it shows NO FIXED.  When you close the session at night, he tries to update the NULL characters again and it fails every time.  I spoke with people from your service many times for more than an hour and they can't solve the problem.  Help, please

    I did some research on the problem of another user, and looks like it's just a ghost update.  Basically, an update 'ghost' is an update that was for the device, but unit has newer drivers which causes the update failing to keep.  The only thing you can do is to hide the update, or ignore it.  Windows will continue to try to push it, but your printer does not need it.  If she didn't need the update, it would install right.  You can find the thread where I helped another user below.  I hope this helps.

    I can't update HP Imaging Null Point HP Desktop 3520 on computer laptop operating system Windows 7 error 80070490

  • Photosmart 6520 print not in black after I installed the new cartridge.

    I just replaced the black cartridge in a Photosmart 6520, and it will not print in black. Color cartridges print very well.

    Appreciate any help.

    Thank you

    Summer2

    Thanks to YouTube, I have set the printer. The screen under the black cartridge has been blocked. He just needs cleaning.

  • Cannot install Photosmart C6380

    Photosmart C6380 all-in-One installed the printer almost all the way to the wired network. Then, he fails to finish. I've even set up 100%, then get a fatal error. I uninstalled the software, rebooted the computer, reset the printer and that she fails. I cannot go into the printers info via my browser, but something in the printer software is a failure. I have configured my Norton Internet Security 2011 several times and stop him and he still fails to install. I have Windows XP Home SP 3 and a modem/router ubee 36100

    If the corrupted registry is advanced, we recommend a complete reformat of the OS on your computer.

    After you have installed the drivers of motherboard, do not install any other software first.

    Install the HP printing software immediately. It will work...

  • HP Photosmart 6520 assistant printer error

    I have the printer Photosmart 6520 on the ip address and running windows 8.1

    When I run the wizard of the printer for scanning on side Windows everything works fine

    BUT when I do the desktop option and then try and run the option of analysis (using the Printer Wizard) he wants to re-setup every time.  I went online and downloaded the whole printer for windows 8.1 and still get the same error.

    It was working fine and all of a sudden it started to happen, and I have not loaded something new lately.

    No one knows how to fix?

    Thank you

    Hello JonHayward.

    I understand your concerns. It seems that your printer software has a conflict. Please follow these steps to try to solve your problem:

    Uninstall your software from the control panel of your computer. I'll give you a document here, HP to help achieve these steps.

    Then clean your Temp folder on your computer. I'll give you a YouTube video on this step here.

    Before installing the software on your computer, please follow this HP document using Microsoft System Configuration. Only perform the Figure 2, Figure 3 and figure 4, but exclude number 5 in the present document. Perform no other action.

    Now, install the full software features from the CD or the Web HP heresite. Please choose your operating system that is appropriate; 32-bit or 64-bit.

    Subsequently, perform step 5 in the document "using Microsoft System Configuration ' . This will allow the normal start upward.

    Please send me your troubleshooting steps.

    Good luck.

  • Photosmart 6520: windows 10 and photosmart 6520e

    Y at - it an update of the pilot of the aircraft photosmart 6520 for Windows 10.

    I would like to download the driver before upgrading the OS.

    When I try to download a driver from your support page (which seems to be a pkg to win 8), it won't download - unless I have install the GWP of solution of support I don't want to do.

    I want just the pkg of drivers and software

    Hello @maxie987,

    Thanks for posting in the Forums of HP.

    I want to help you in your investigation of Windows 10 drivers for e-all-in-one printer, HP Photosmart 6520.

    Windows 10 has the same functions of basic Windows 8.1 operating system, so you can actually download and install the drivers for your system Windows 10 8.1 Windows.

    Please note : If your device had fully supported (not just basic printing or scanning) in Windows 7 or 8 then your device is supported, but may not immediately appear on hp.com for Windows 10: Please download Win8.1 drivers and use them (they have been tested and have worked with Win10)

    -Source

    If you are having problems with the installation package, try to download and run the HP printer installation wizard and it will download the correct software for you.

    I hope this helps!

  • Photosmart 6520e: HP Photosmart 6520 App works is not in Windows 10

    In Windows 10, when I try to open the application printer check ink levels or to clean the heads the program now wants me to install a new printer. If I say to install the new printer, he could not find the printer. The printer works fine, it's the software.

    I was finally able to solve all the problems of Windows 10 with the Photosmart 6520. You must uninstall all software and drivers from the system. You must then download the full package of Win10. Don't let not do automatic detection because he thinks that the current drivers are correct. You need to go to the page drivers and click on "Need help with Windows 10" tile and then choose the option on compatible printers. Select your model and download the full package. You can now install the WiFi and all applications working again.

  • HP photosmart 6520: communication error message - distorted impression

    I updated my computer and when I install my printer hp photosmart 6520 goodbut everything then when I go to print I get the following message.

    Unable to communicate with the computer

    The print job is not complete because the printer is unavailable or offline. Check your wireless connection or the cable and make sure the printer is powered on and ready.

    If you have installed this printer by IP address, you may need to update the IP address. Use the element to IP address update at the entrance to start for this printer menu.

    Click Help for additional support information.

    To cancel the print job, click Cancel.

    I am connected via a cable and you have never configured with an IP address. The printer will print on what I want, but it is all distorted and the colors are all off. Please can someone help me solve this problem.

    Thank you

    Hi @Jo_74,

    Welcome to the HP Forums!

    I see that you get an error of communication, with your printer HP Photosmart 6520, Windows 8.1. And I'm happy to help you!

    What happens when you print a test page from the printer control panel? Video: printing a Test Page. See you again distorted impression?

    You see error messages on the display of the printer?

    In the meantime, try the following steps:

    (You can skip step 6 If you want to, because it is not a network connection)

  • 6520: problem starting c:\Program HP HP Photosmart 6520 series\bin\HPStatusBL.dll

    I uninstalled the HP 6520; didn't uninstall errors. [do not remember if I uninstalled with a 6520 uninstall exe or if I did it with Windows 10 uninstall programs.]  Now, every time I start my PC, I get an Error Message window indicating "there was a problem starting c:\Program HP HP Photosmart 6520 series\bin\HPStatusBL.dll the specified module could not be found."

    I have a Photosmart C7250 which is attached to my router via LAN as a network printer and works as it should.

    I would like to get rid of the Photosmart missing dll error, but, not at the expense of ruining the c7250.

    The 6520 file is missing, the 6520 has been correctly removed from devices and printers.  Why my PC is still trying to load a dll missing at startup after that the 6520 6520 was supposed to be uninstalled?

    How can I fix the error starting 6520 without spoiling the C7250?

    Hi @PineSap,

    Welcome to the Forums of HP Support! I see from your HP Officejet 6520 uninstalling you now this error message ' there was a problem starting C:\program HP HP Deskjet 1510 series\bin\HPStatusBL.dll .

    " The specified module could not be found ' at startup.

    After some research, I was able to find this solution on Forums, see below:

    For Windows 10 publication RunDLL error (HPStatusBL.dll) check this site:

    (Activate prior the hidden files and folders)

    C:\Users\(your user name) \AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

    (Maybe depending on who has installed the software, see other users if you do not do so in your profile)

    Remove the shortcut that HP does not decently cleanup during uninstall:

    Monitor alerts of ink - HP xxxxxxxxxx -Source

    I hope that this helps, please let me know the results. I'll watch for your reply.

    Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  • Photosmart 6520: can't get 2 sides Preset to save

    I use this printer connected by USB to an iMac running OS 10.9.5,, but this isn't a new problem.

    I want to print my bank statements using this configuration: double-sided and odd pages only.  I can't get this save as preset. It seems that when I try to save the current settings as a preset, the margins of Destination Size:U.S Two-Sided Letter paper nor the duplex option are registered.  I also tried to use Long Edge binding and which will not save either.  The same problem occurs if I print in a Safari window or if I save the document in PDF format and try to print from an excerpt.

    I have no problem getting the desired result for a single document, but I don't want to change the settings every time I want to print.  Isn't this why we have Presets?

    Is this a bug of driver?

    Hello @TigerMO,

    I would like to help you today with presets for printing problem you encounter when you print to your HP Photosmart 6520 e-all-in-one printer Mac OS X 10.9 operating system. Because your driver is unable to "Save" Presets for future use, I'll run you through a series of software and driver TROUBLESHOOTING steps below to resolve this issue.

    Step 1: Resetting the printing system:

    To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.9. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

    Once the reset is complete, proceed to the next step.

    Step 2: Uninstall the drivers and software:

    Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

    Once the uninstall is complete, please continue on.

    Step 3: Check and repair your Mac disk permissions:

    1. Open Macintosh HD and go to Applications
    2. Go to the Utilities folder
    3. Open disk utility
    4. Select the hard disk volume, you use (usually on the left)
    5. Select verify disk permissions
    6. Once this process is complete, select repair disk permissions

    Step 4: Check the Apple updates:

    1. Go to the Apple
    2. Select System Preferences
    3. Select software update
    4. Click update now
    5. Install your available updates
    6. Computer restart

    Step 5: Reinstall your software and drivers:

    Finally, please click here to download the driver package for your printer. Once the site opens, select the download button at the top left. Once the download is complete, please follow the instructions on the screen to install your printer.

    Once your printer is added in, check the driver to make sure that the driver of the HP Photosmart camera is used and not the driver Apple AirPrint.

    1. click on the menu of Apple , then Preferences System.

    2. click on Print & Scan and then check if the name of your printer appears in the printer list.

    3. click on the name of your printer, click the sign minus (), then remove the printer.

    4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

    5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Photosmart driver is selected.

    6. click Add to add the printer to the list.

    Once the printer is properly added to, please try to save printing Presets again to check if the settings to stick this time.

    Please reply to this message with the result of your troubleshooting. Good luck!

  • eFax for series e-all-in-one Photosmart 6520

    I just bought this printer and had time to implement the eFax. Is it true that the eFax cannot be implemented on a computer Apple? If so, why? It's really disappointing if it's true.

    Hi dsimale,

    Welcome to the Forums of HP's Support. I understand that you have read some old information eFax which indicated that customers who use Macs are unable to use the eFax supplied with your printer Photosmart 6520 feature.

    Take a deep breath and smile because this information is no longer valid, you can install eFax and use it with your Mac. I've included the document Getting Started with eFax . I just noticed that this document also has this incorrect information in it.

    If you have problems trying to configure the feature of eFax please feel free to reach out to myself or eFax Jose and we will do our best to get your problem is resolved. In addition you can also call HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you do not live the USA/Canada region, please click here to find the number of Technical Support for your country/region.

  • Photosmart 6520 disorder registration for eFax

    I just bought a Photosmart 6520 and try to install eFax.  I clicked on the control panel of the product and have found the button setup eFax tab printing & scanning (as directed by the instructions included with my printer).

    When I click on the eFax Setup button, my browser opens on the creation screen / connect you account for eFax:

    https://www.eFax.com/promohp?v=1&TP=HPSW&locale=en-us&Eid=2E59A7DADE79BD7E76D7B50DD2D4133001B0ACA2

    The 'Create new account' button is grayed and I'm unable to create an account.  The button "Connect to eFax" is red (active) and I am able to click on it to log-in. However, since then I've yet to be able to create an account in the first place, there is no account for me to connect to.

    Product: HP Photosmart 6520

    Operating systems: Windows Vista 64-bit

    Browsers:

    Google Chrome Version 25.0.1364.152 m

    Internet Explorer Version 9.0.8112.16421

    Mozilla Firefox Version 3.6.22

    NONE of the browsers all worked differently

    Help, please!

    Thank you.

    After much research, the only solution I found was to call HP Cloud Services @ 1-855-785-2777.  HP then degenerates the Efax number.  They then plan a time to remind you of your fax number and the password to use.  This has probably happened to 6520 users.  It was set long rather than having the customer go through research, emails, phone calls and waiting for a fax number.

  • HP Photosmart 7520 e‑All‑in‑On: cannot install Photosmart 7520

    I had problems with my wireless printer so I removed from my list of device and tried to re-intall.  I did it in the past and it seemed to solve the problem.  This time, my computer is unable to find the printer at all.  I tried to reset my router, my printer and restarted my computer.  He just warned about seaching and said to turn on my printer.  TMy printer is turned on and the wireless signal is strong.  Help, please.

    Hi @tcasey1,

    Welcome to the HP Forums!

    I see that you can not install your HP Photosmart 7520 on Windows 8.1. And I'm happy to help you!

    To check the printer hardware is functional, you are able to print a test page from the printer control panel? Video: printing a Test Page. (The video shows a HP Photosmart 6520, but the same instructions will work with your HP Photosmart 7520).

    You see error messages on the display of the printer?

    In the meantime, please, try the procedure described in this guide, the printer (Windows 8) "offline" Status Messageand let me know what happens!

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    Hope this guide helps and hope to hear from you soon!

Maybe you are looking for