Failed to install RoboHelp 10 MacBook

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  [66066] < \033[0;32m10.114.136.9\033[0m > mdm_connect.php: incoming_request = {}

  "CommandUUID' = > '6A3E6ECC-E95A-4133-85 C 3-76CF780058E3."

  'ErrorChain' = > ' [{}

  'Code error' = > 71

  'ErrorDomain' = > 'MDMClientError ',.

  'LocalizedDescription' = > ' order received for: < device > but limited to: < user: 0 > < MDMClientError:71 > '

  } ]',

  "RequestType' = > 'InstallApplication."

  "Status' = > 'error."

  'UDID' = > '92c2840ef0b95f68be2bc3f5322d4931 '.

  }

  3: [66066] < \033[0;32m10.114.136.9\033[0m > {PerformInTransaction (mdm_connect.php:125)} PerformInTransaction: connID = P:66066, txnID = _connect_transaction_1)}

  2: [66066] [07/07/2016 13:48:52.840] < \033[0;32m10.114.136.9\033[0m > {Target_for_client_certificate (target.php:418)} Target_for_client_certificate: checkin_token = "82614ee4-1f6d - 47 7-a91f-64f0e6005eb1")}

  1: [66066] [07/07/2016 13:48:52.847] < \033[0;32m10.114.136.9\033[0m > {Target_for_incoming_request (mdm_connect.php:20)} found target Mac: "test-im" [12521] (SN: W81170ZJDAS, CN:82614ee4 - 1f6d-47 7-a91f-64f0e6005eb1) >)}

  For the request:

  {

  "CommandUUID' = > '6A3E6ECC-E95A-4133-85 C 3-76CF780058E3."

  'ErrorChain' = > ' [{}

  'Code error' = > 71

  'ErrorDomain' = > 'MDMClientError ',.

  'LocalizedDescription' = > ' order received for: < device > but limited to: < user: 0 > < MDMClientError:71 > '

  } ]',

  "RequestType' = > 'InstallApplication."

  "Status' = > 'error."

  'UDID' = > '92c2840ef0b95f68be2bc3f5322d4931 '.

  }

  0: [66066] [07/07/2016 13:48:52.847] < \033[0;32m10.114.136.9\033[0m > {_connect_transaction_1 (db.php:410)} Status = "Error" CommandUUID = 6A3E6ECC-E95A-4133-85 C 3-76CF780058E3

  0: [66066] [07/07/2016 13:48:52.847] < \033[0;32m10.114.136.9\033[0m > {Task_handle_error (mdm_connect.php:92)} \033[0;35mErrorChain: [{})}

  'Code error' = > 71

  'ErrorDomain' = > 'MDMClientError ',.

  'LocalizedDescription' = > ' order received for: < device > but limited to: < user: 0 > < MDMClientError:71 > '

  }] \033[0m

  2: [66066] [07/07/2016 13:48:52.880] < \033[0;32m10.114.136.9\033[0m > {Task_handle_error (mdm_connect.php,:92)} incoming_request = {}

  "CommandUUID' = > '6A3E6ECC-E95A-4133-85 C 3-76CF780058E3."

  'ErrorChain' = > ' [{}

  'Code error' = > 71

  'ErrorDomain' = > 'MDMClientError ',.

  'LocalizedDescription' = > ' order received for: < device > but limited to: < user: 0 > < MDMClientError:71 > '

  } ]',

  "RequestType' = > 'InstallApplication."

  "Status' = > 'error."

  'UDID' = > '92c2840ef0b95f68be2bc3f5322d4931 '.

  }, task = {}

  'id' = > 422905,

  'library_item_task_id' = > 70285,

  'library_item_tombstone_id' = > ",

  'internal_task_id' = > ",

  "task_type' = > 'InstallApplication."

  'args' = > 458,

  'params' = > ' [{}

  'Code error' = > 71

  'ErrorDomain' = > 'MDMClientError ',.

  'LocalizedDescription' = > ' order received for: < device > but limited to: < user: 0 > < MDMClientError:71 > '

  } ]',

  'updated_at' = > ' 2016-07-07 12:48:52.766565',.

  'completed_at' = > ",

  'successful' = > 0,

  'mdm_target_id' = > 12521,

  'asset_id' = > ",

  'push_arg_tombstone_id' = > ",

  'jump' = > ",

  "uuid' = > 'ch. 3-76cf780058e3 6a3e6ecc-e95a-4133-85."

  'library_item_id' = > ",

  'updated_at_xid' = > 3590236,

  "_table" = > "mdm_tasks"

  '_schema' = > ' < array: 14 entries > '

  }

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