failure of a loading software

Re B110a, after reloading of PC, I try to load the software for printer/scanner from the cd and get the error message "file not found". After downloading the new (several times) when selected, it retrieves to 100% then disappears. I deleted all temporary files and 'deleted' printer but same effect everytime I try to reload the software to use the scanner. The drivers seem to be all there for the printer that I can use it on wifi and usb. any ideas? (I stopped the firewall also)

Hello rockpebblarand welcome to the Forums of HP!

I wanted to pass on a link to a thread begins with @SuperMario1.  This thread on install error "the system cannot find the specified file" should have all the steps you need to solve this problem.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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