FIISOLUTIONS LLC affiliated with Microsoft is in some way, or are they a hacker?

I received a phone call on 15/07/13 of these people and they said hackers got into my computer from Microsoft and I should plug the hole where they get in. They gave me a phone number in New York for the Technology Department. He was 347-332-1135. Can you tell me if they are legitimate.

It is my experience that Microsoft are seeking or publish alerts via the phone. It is very likely that you have been approached to a crook.

The main goal is to take your money. Otherwise, steel your information to other people will pay their money for that information (whether legit email companies or those who intend to harm).

I would avoid any person claiming to be from Microsoft (or on behalf of Microsoft) unless you yourself initiated the need for reminder of Microsoft on a very specific subject.

Just some thoughts... Hope this gives an idea.

Tags: Windows

Similar Questions

  • Some of my desktop icons with white boxes dotted around them, how are they removed?

    Some of my desktop icons with white boxes dotted around them, how are they removed?

    Hello

    1. Since when are you facing this problem?

    2. have you made changes on the computer recently?

    I would suggest trying the following methods and check if it helps.

    Method 1:

    Run Microsoft Safety Scanner and check if it helps.

    Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

    Method 2:

    Try these steps and see if it helps.

    a. click Start.

    b. right click on computer , then click Properties.

    c. click Advanced system of parameters.

    d. click on the Advanced tab.

    e. click settings under performance.

    f. uncheck the option: shadows fall usage labels icon on the desktop.

    g. click apply and Ok.

    I also suggest that you send the screenshot of the icons, so that we can help you.

    How can I post a screen shot on this forum?

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053

    Hope the information is useful.

  • Has signed creative cloud. I thought that some fonts came with this package. If Yes, where are they?

    Has signed creative cloud. I thought that some fonts came with this package. If Yes, where are they?

    Hello

    These links may help you:

    Creative cloud fonts, installation, FAQ | Adobe

    Add fonts to desktop through creative cloud applications. Tutorials Adobe Creative Cloud

    Using creative cloud | Add Typekit fonts

    Kind regards

    Sheena

  • World PC repair area affiliated with Microsoft?

    I received a phone call from this company and quite frankly, didn't like the fact that they have called for access to my computer. They said that they were authorized by Microsoft to fix a number of mistakes that they have been informed through Windows. It sounded like a ton of *. Anyone ever get a phone like that?

    I received a phone call from this company and quite frankly, didn't like the fact that they have called for access to my computer. They said that they were authorized by Microsoft to fix a number of mistakes that they have been informed through Windows. It sounded like a ton of *. Anyone ever get a phone like that?

    Read the post on the topic on the link below. Whenever someone contacts you asking for access to your computer or to tell you that there is a problem with your computer, it's a scam. Never allow anyone to access your computer UNLESS you have contacted their help first. I operate a computer support site and access my client computers all the time, but they took contact with me for help. That's the difference.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/online-PC-care-a-SACM/59bef354-16b3-4BBE-98ad-75b94bbe7d84

  • SlotRadio samples with new firmware upgrade... where are they?

    Sansa updater video said it would be slotRadio sample downloaded with the new firmware V02.03.33A.

    What Miss me? I don't see them anywhere on my player... I spoke with the support, and they check on it because they did not have an answer.  Children of any ideas?

    Just got a response by e-mail to customer support Sansa...

    ... «the Sansa Updater shows you the samples you're referring were sighted in reality online.» You can go to http://slotradio.com and up, you can click on the CARDS and you can choose only one KIND and you will see 5 CRAFT PLAYLIST. It contains the songs and it is FOUND"...

    Rather strange, since the update videio says they will be uploaded with your update of the firmware. Hmm. I missed something?

    Anyway, (endto come and happy)... I went to http://slotradio.com and preview of ALL the card samples.  YUCK!  And to think I almost buy a...! I'm glad I took the time to investigate on - I just saved myself $39.99!

  • Is affiliaated 'Care of PC online' with Microsoft?

    I got a call cold care of PC online'.  The appellant stated that the company is affiliated with Microsoft and they could help with my computer problems (it's slow).  Everyone knows this business?  Are they for real?  Microsoft contract with them?  I have followed contacts, but has not left the cold call in my computer.

    They are not affiliated with Microsoft.  It is a scam.  For more details, please seedon't fall not in bogus phone technical support .

    Boulder computer Maven
    Most Microsoft Valuable Professional

  • My hard drive crashed and I can't get in touch with Microsoft because they want a product id and the number I have is not working. Help!

    I've had my laptop for several years and a week ago, the hard drive crashed. So, although I had all my photos and movies and other saved, I lost Vista. This wouldn't be a problem if I could find the disks that came with the computer at the beginning, but I've moved several times in recent years (college) and I can't find them. Anyway, I'm now trying to get in touch with Microsoft to get a new drive, but they won't talk to you unless you can provide a product key.

    There is a product key on the back of my laptop, but their system apparently doesn't like it and so they're going to make me pay $ 50 just to send someone. Someone knows how to bypass the product key thing, so I can get a customer support?

    Thank you
    Chandra

    Hello

    as vista came preinstalled Microsoft do not offer FREE support for this issue of yours. That is why the price of $50.

    and they ask for a product ID, not a product key that you mentioned; but who has the same result; no free support

    Product ID is completely different from the product key

    your support is the manufacturer of your laptop; but feel free to ask questions on these Forums

    to reinstall vista:

    Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

    they do it for a nominal cost of $

    or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

    Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

    they contain all versions of vista

    This is the product key that determines which version of vista is installed

    http://www.theeldergeek.com/Vista/vista_clean_installation.html

    How to replace Microsoft software or hardware, order service packs and replace product manuals

    http://support.Microsoft.com/kb/326246

  • Microsoft is affiliated with cbs

    What is microsoft affiliated with the cbs TV station

    What is microsoft affiliated with the cbs TV station

    * shrug *.

    Speculation-to-Peer?

    http://www.Forbes.com/sites/kensweet/2012/06/26/why-Microsoft-is-going-after-CBS-Nancy-Tellem/

  • virus: I struggled with the virus for some time and cannot get rid of them

    I have struggled with the virus for some time and cannot get rid of them. I bought a few programs, but they have also been infected. any suggestions for a really good virus buster.

    Hello

    First of all, an antivirus solution to an already infected system of loading is usually pretty useless. The bug will block all attempts to remove or load what it sees as a threat. Second, without knowing which virus you are affected by, it is difficult to be precise.

    You can take action include:

    (a) work in safe mode, there is much less likely that the virus is able to load and resist actively.

    (b) the safe mode, run utilities malwarebytes.org and AV solution that was installed * before * your infection.

    (c) post is back with a better description of what is on your system to learn more targeted advice.

    Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

  • Microsoft C++ runtime error. When I am downloading World Of Warcraft. Resources Windows Protection found corrupt files but was not able to fix some. Details are provided in the CBS.log newspaper. (I ran sfc/scannow in the command window twice)

    I am trying to download the demo version of 'WoW' World of Warcraft. I get to the part where he is configing its parameters to my computer and get a runtime error that something caused my program is complete. I read the other posts which had similar problems so I ran sfc/scannow in the command prompt window. It reads...  Resources Windows Protection found corrupt files but was not able to fix some. Details are provided in the CBS.log newspaper. I've shortened, but it is easy to understand that there is a question that the scan will not fix. I tried to access the CBS.log newspaper and opened a text doc, that was a bunch of YYYYYYYYY. I'm a little lost here and my 10 free WoW trial days is weathering away without me =)

    Please help, thanks

    Borrow a Microsoft Vista DVD(not Dell, HP, etc Recovery DVDs) to do a repair installation

    If you see a startup Neosmart repair disk download here, this is NOT what you want.

    You want a good Vista DVD that contains the operating system files.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If you need a recovery media for your laptop back to factory settings, read this info:

    How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

    They will tell you how to do this.

    Every computer manufacturer has their own way of making recovery disk/s.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
    A good Vista DVD contains all versions of Vista.
    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

    Save all data, because it will be lost during a clean installation.

    See you soon. Mick Murphy - Microsoft partner

  • I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

    * Original title: mess up BIG TIME

    I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

    Yes, you have been scammed.

    Quietman, see: I was hacked... What should I do?
    http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

    Download the free versions of these tools. First check the updates and then run a full scan with each.

    Malwarebytes Anti-Malware
    http://www.Malwarebytes.org/products/malwarebytes_free

    When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

    AdwCleaner
    http://adwcleaner.en.LO4D.com/

    SuperAntiSpyware
    http://www.SUPERAntiSpyware.com/

    Junkware Removal Tool (free)
    http://www.bleepingcomputer.com/download/junkware-removal-tool/

    This is a scam that last for years. Microsoft never does unsolicited phone calls.

    Is calling, Microsoft, a scam?
    http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

    Report a scam to technical support
    http://support.Microsoft.com/reportascam

    It's a real call from Microsoft?
    http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

    Avoid scams to phone for tech support
    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Do not fall for phony phone technical support
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    Aggressive, persistent Windows tech support fraudsters continue to track consumers
    http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

    What is a certified Microsoft [or] partner?
    http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  • Problems with Microsoft in Windows 7 updates

    Somewhere in the middle of July 2015, I noticed that I had not updated Microsoft program for several weeks.  I use Windows 7 (which was installed in my computer when I bought it in 2012).    I checked the last update, I had received and it was July 9, 2015.  I checked to make sure that I had selected automatic update function.   I called and spoke to a young woman with Microsoft, and she tried to find the problem.  She worked with my computer for more than two hours and could not find what was wrong.  She wanted to return to a more experienced technician, but I rejected this idea.  I've tried everything I can think and have talked with friends, and no one has had this problem.  My son tried for several hours to fix it and finally said: I might have a virus.  So I went to the Windows Update page, where there is information on the updates where he says: "check updates for your computer: NEVER.  and "last check updates: NEVER.»   I certainly did not insert these Nevers.  I have always used the automatic update choice.  Someone knows a problem like this?

    I look after about 150 computers to Windows 7.  11 of them could not perform updates of Windows to cycle this month of September.

    Windows Update is a constant problem since Microsoft Windows 10 has triggered.  In my opinion, they use the same resources to feed these adverse to a large measure 5 gigabyte W10 files as they do for your updates.  Their priority is W10, and as a result the service is very poor.  In some cases, updates have sat there churning for more than a day before finally closing.

    I'll give you some tips on antivirus software.  I recommend that first of all make sure you have a clean uninfected system with good protection.

    If after following these steps, you still have a problem, come back here and I will offer much more advice.  I learned a lot from these 11 fixing computers.

    First download and run ADWcleaner https://toolslib.net/downloads/viewdownload/1-adwcleaner/

    This is a great, free, scanner not antivirus software.

    Do not use any product that claims to make your computer run better.  Almost all of them are either false, themselves, an infection, or put your computer at risk. Delete everything that claims to be there to prevent the infections or pretends to make your computer work better, except for the singular than an antivirus product.

    It is a controversial topic, but your choice of AV software may be something you want to take a 2nd look.  I suggest you visit this website to get an idea of what AV software made the best work, depending on what type of user you are: http://www.av-comparatives.org/ is a non-profit that has been around for a long time and I hope that their results.

    When you interpret these results, remember the difference between a product that detects 95% and the other 99% of infections, it is actually 5 times more likely to allow an infection.

    I pick up after about 150 Windows PCs and I have more than 13 years.  Until last September, the only AV software that I would allow my clients to use was Norton Antivirus.  Note that this is not the same as any other product, Norton 360 or Internet Security.  My clients rarely know infections.

    Last September, Symantec (Norton owner) decided to no longer sell such a product.  After much research, I decided on Bitdefender Antivirus 2015 +.  I installed it on most of these PCs to date and has never been a problem, and it has been on a course of 12 months now...  It is a better product than Norton.  It is also cheap. One of the things I love the most about it, is the silence and discretion.  Especially if silenced you its function "portfolio".

    My customers know that if they install any product of 'Internet Security', I won't work on their computers until it is deleted.  Very well, I learned the hard way that other components of these products (other than the AV itself) IS causing more problems than any profit that they bring and work mainly by stopping the Windows component that does a very good job of this particular task still.  The problem is that when I started to work on a computer with an IS on it, I could spend hours trying to diagnose the problem, only to find out that by taking the product of the IS, the problems have become much clearer and easier to solve.  I think that the product of the IS actually hides the problem.

    As I said, this is a controversial topic and you will find many different very strong opinions.  I know that mine is based on a fairly large sample over a long period, and are consumers of consumer type Windows.

    Please note.  You should never have more than one protection software installed.  Always make sure that you completely remove the firmware all protection before installing a new one.  That contains software that may have come preinstalled on your computer when it's new

    Totally impossible to delete most of all AV software simply by using the standard uninstallation tool Windows 7.  Most of the majors also publishes a "removal tool" that gets the rest.  If you do not completely remove it, it will cause very hard to understand and diagnose problems.

  • What does "Microsoft Partners"? It is affiliated by Microsoft?

    Like many other Internet users, I heard rumors that ' iLivid/Bandoo Media' is a poison. In my attempts to study, I discovered a Web site that uses the term 'Microsoft Partner,' in the title, but, at the foot of the message, says that the company that created the Web page "has" name/logo ' Microsoft Partners. What I'm trying to establish, for my own peace of mind is, ' fact Microsoft Corporation have a real affiliation with this Web site, or they are just trying to make me "bite" on something?

    There is a Microsoft Partner program that is in the world for companies to join and they could get support from Microsoft using Microsoft Technologies in their business or act as a third party (non-Microsoft) consultant:

    https://partner.Microsoft.com/

    They do not represent Microsoft, but they will work with Microsoft somehow. For specific Web site or a company, must check in the Microsoft Partner Web site to see if they are Microsoft Partner or not and if they use Microsoft name to SCAM people, you could report through the contact us at the Microsoft Partner Network website.

  • If there is a problem with Microsoft Windows 7, why should I pay Microsoft to fix?

    I called Microsoft about some problems with Windows 7.  They told me my windows is deteriorating and they would charge me $99 to fix.

    Is this true?    If there is a problem with Microsoft Windows 7, why should I pay Microsoft to fix?    My computer is only 3 years old.
     
    [Moved from comments]

    Hello

    Thank you for writing to Microsoft Communities.

    Customers who purchase full packaged products (products of consumption, the Bureau of operating systems and desktop applications) will receive 90 days of assistance free of charge by phone after this load of Microsoft for support, from product activation is the first incident.

    http://support.Microsoft.com/GP/services/en-ID

    http://www.Microsoft.com/presspass/ofnote/Nera/Nera.mspx

    Hope this information is useful.

  • My PC worked on Windows 8.1 with update 1 for some time, but is now back at the origin of windows 8.

    Original title:

    Derrick

    My PC worked on Windows 8.1 with update 1 for some time, but is now back at the origin of windows 8.

    I "lost" my Live Mail access and access to the photos.

    The version that it came loaded a whole mass of tiles/apps that I didn't need and I lost a number of applications and shortcuts, I had.

    How can I go back to the situation, I got up to 4 days ago please?.

    Derrick.

    Hi Derrick,

    You can manually check and install updates through Windows Update.

    Once the updates are made, you can install from Store Windows 8.1.

    For storage on Windows Live Mail folder, you can try the suggestions of the post http://answers.microsoft.com/en-us/windowslive/forum/livemail-email/how-to-recover-lost-storage-folders-in-windows/6fa3abe2-865a-e011-8dfc-68b599b31bf5

Maybe you are looking for