Finger print reader does not connect for Win7 Logon Screen

Win7 Ultimate 64 bit

5.9.4 fingerprint software

Biometric accepted link to windows Logon

Client Domain Server MS

At the start of the system, the logon screen appears and the fingerprints light is 'on '. I scan my finger, the light blinks once and no presentation of the Windows password in the logon window. I have to enter password.

Lenovo support asked me to uninstall software, of the clear BIOS saved digital fingerprints then re - install (and re-record). I did it twice without any change.

It worked until I had to break the connection of field (server change) and re log on to the domain with the same opening of session and password. It was at this time that the finger print reader stopped passing the biometric password to the BONE.

Any thoughts on how to re - connect the reader to open a session?

If you enter the control panel and search for "biometric" you should have an option to 'change the biometric parameters '. If you click this option, you should have a checkbox indicating "Allow users to log on to a domain by using their fingerprints", make sure that having checked if you want to connect with a domain account using your fingerprint. When remove you / add the computer to a domain, so I believe that this option will be restored back to being disabled must be re-activated.

-gan

Tags: Lenovo Products

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