Fingerprints does not work... help!

Hello, Hello.

I had to format my Touchsmart tx2-1375dx and reinstall the OS and drivers everywhere. I installed the AuthenTec Inc AES1610 fingerprint driver and installed the DigitalPersona Personal Software, which is available in the drivers from HP.com Web site in my computer model. Everything installed, the pilot acknowledged the material, everything ok... but the DigitalPersona Personal is not find the biometric device!

Help, please! Anyone see this before?

Sorry bad English... I'm of the Brazil.

Best regards.

Hi Pankay,

Thank you for your attention, but I forgot to say, I'm not a user friendly... I am user in advance with the computer. I really tried to do a lot of things to fix this issue... drivers of change, DigitalPersona versions... nothing help! After a year of not using my fingerprints fingerprints, I decide to try to solve this problem again... and after a hard looking for the answer... I found this topic who solve my problem!

http://h30434.www3.HP.com/T5/TX-TM-series-notebooks/AuthenTec-AES1610-on-HP-TouchSmart-TX2-1025/TD-p/227285

If you work in HP, I would like to make a complaint. I don't understand, I know a lot of users who have the same problem as me, and HP does nothing to try to resolve that... the answer is simple... you can see in the above link!

In any case, my case is closed... problem solved! No thanks to HP, but thanks to advanced users and AuthenTec support!

Kind regards.

Tags: Notebooks

Similar Questions

  • Envy 15 j139tx: fingerprint does not work after the upgrade to windows 10

    I have improved my ENVY 15 NoteBook Windows 8.1 for windows 10 j138tx. But after the upgrade of my fingerprint also does not work. I have updated software driver and it shows as follows.

    And the unit is also working (it is said ;-))

    But I can't add my fingerprint in sign in option. It does'nt allow me to set up.

    And when I open simple passage, it shows me after the error message.

    can someone please help me to reactivate it?

    Hello

    Open windows control panel, open programs and features, make entry for HP SimplePass right click and select uninstall.

    When this has completed, restart the laptop.

    When windows has reloaded, download the version of HP SimplePass on the following link and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71729.exe

    Once the download is complete, open your downloads folder, right click on the installer SimplePass and select "Run as Administrator" to launch the installation.

    Once again, when this has completed, restart the laptop.

    When windows has reloaded, open windows control panel and on the top right, next to the display by: select "large icons".  The new layout, select the HP SimplePass entry and see if you can set your footprint digital log - on.

    Kind regards

    DP - K

  • Fingerprints does not work in Google Chrome - solution?

    My fingerprint sensor does not work in a browser other than IE. I want to use it as well with Google Chrome (some Applications work better there).

    No work around?

    What fingerprint software you use? Is it of AuthenTec?
    Here is the page of Authentec:
    http://AuthenTec.com

    It seems that the latest version supports Internet Explorer, Firefox and Chrome

  • HP pavilion dv9925nr sound does not work help please

    Hi I have a hp pavilion dv9925nr laptop and I spent in Windows XP pro and now the sound does not work and iv tried everything iv downloaded all the drivers on the internet and everyone simply goes on to say: no driver no has been supported in this package and its driving me crazy please can someone help before I just use it to target paratactic

    Hello:

    Then I recommend that you follow the instructions in the guide to the link I posted above.

    After you install the MS UAA driver, you may need to install the audio driver updated the posted on this link:

    Conexant High Definition SmartAudio 221 drivers (ModelC700, Vx5xx series and dvx5xx and ABOVE )

    Pilot modded by silver here

    Unzip it to a folder... Use the device, right click "Audio Device on HD" Manager, choose Update driver,
    Not to connect, install from a list or specific location,
    Select don't search, I will choose the driver to install.
    For the hardware Type select 'show all devices '.
    Remove control "Show compatible hardware" and click on 'disk '.
    Next... Navigate to the unzipped folder and choose the "WiSVHe5.inf".
    Ignore XP when he complains, Reboot.

    If none of this works, try to reinstall XP and start from scratch. If you do not see your appliance an audio controller if you reinstall XP, then more than likely it is a hardware failure of the audio chip.

    Paul

  • MyCD Rom does not work help!

    In Device Manager it sayes windows cannot load device for theis hardware drivers. The driver may be corrupted or missing. (code39)   I uninstalled and unplugged the computer and when I plugged it back in and turned on it says please consult the manufacturer of your device to help get this device installed I have no ideal what I do to help someone! I did everything I know!

    Hello

    Please make all below even if you have done some before as it is often the set of operations which solves
    the question.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    --------------------------------------------------------------

    Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
    are you can reinstall the 'old'. Many use Windows default drivers however some special aura
    ones. Also check the website of the manufacturer of the car.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • My application get Windows 10 does not work HELP Please

    1 - my get app Windows 10 does not work. Whenever I try to run your PC compatibility check it says:

    The report is not available now, you can always book your upgrade when it's time to start the upgrade we will run another report to make sure that your PC works with Windows 10

    2. when I click on view Confirmation it Says:

    YOUR UPGRADE IS RESERVED

    There is nothing you need to do now, you will receive a notification on your PC when windows 10 is ready to install.

    and it been like this for 4 weeks and nothing happened what should I do to check if the applications on windows 7 runs on windows 10 or not and start the upgrade to windows 10

    Please help thanks

    Download the media creation tool

    Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

    Note: How to check if you are downloaded or installed the update Windows 10 November

    How to create an ISO or USB drive.

    Select upgrade this PC now and then click Next

    or

    Task of pre-required

    When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

    then

    then

    • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
    • Reboot several times, and then try again.
    • Disable the general USB peripherals (for example - smart card reader).
    • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
    • Perform a clean boot, restart, and then try again.
    • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
    • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
    • If this does not work, try using the. ISO file to upgrade if possible.
    • If you are connected to a domain, go to a local account.
    • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
  • I downloaded vista of a school site web does not work help

    I used a MSDNAA web site / product: Windows Vista Business DVD e - bigship.com / / is not working help

    Contact the school where you have Vista of for all the problems.

    See you soon. Mick Murphy - Microsoft partner

  • PRINTER DOES NOT WORK HELP!

    I just upgraded to windows 7 and my HP712c does not work anyone know why? It worked fine with VISTA!

    Because Win 7 does not support this printer.  Time for a new printer, I'm sorry.

  • I bought a new hp probook 4540 s, and the fingerprint does not work I installed the new driver but anyway, so help please?

    I've updated all but still, it won't work

    Hi Daniel,.

     

    I suggest you to install the validity fingerprint sensor driver to get the finger print sensor option in Control Panel. Here is the link for our reference.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-109053-1

     

    Then, you need to install the Manager software security tools to protect for the finger print job. Go through the link:

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-106118-1

    Then you must install the player 3D HP 5 guard to protect the drive against damage in case the laptop is hit hard or fall from a low height, by parking the heads.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-106091-1

    You can also refer to the thread for your reference.

    http://h30434.www3.HP.com/T5/notebook-hardware-e-g-Windows-8/HP-ProBook-4540s-fingerprint-sensor-not-detected-useless/TD-p/1942347

    If you have other questions related to the issue, then I suggest you to contact HP support. They would help you better.

    http://h30434.www3.HP.com/

    Back to us for any other questions related to Windows.

  • Fingerprints does not work with the windows logon

    After you have uninstalled a few bad software in my HP Pavilion m6 - 1045d with imprint willnot work plus sign. I tried to reset and retype the password for windows, but I keep receving an error that the password does not match.

    How can I solve this problem?

    I did some research and found this thread. You can try to restore your computer to an earlier dateand see if that helps?

    Please let me know,

  • F1 does not work HELP

    Selecting F1 when in Vista, by selecting the office or the latest versions of Word and Excel, does not result in a HELP window that appears.  No notable effect takes place.  Documentation of the user for all these products States that the F1 is equivalent to selecting HELP in another icon, such as '?  I'm assuming that the cause is somewhere in the o/s, so I select the Windows Vista Forum.
    What I can do to activate this function F! = HELP?

    Do a little cleaning and I came across this old question.  Later, I found that when I watered them my extra keyboard (external?) with iced tea that killed all the function keys.  When I replaced this keyboard all the function keys reworked.

    I used to work in support of the customer.  We have learned, after a while, when someone called to say that something did not work the first question to ask is "is it plugged in?  I guess that the second question is ' "how long since you spilled tea on it?". »

  • In Application EPPM P6 p6 page does not work Help

    Hi guys,.

    We have configured the P6 EPPM application successfully.

    The p6 EPPM application is currently running.

    Our requirement is in the right corner P6 request to help link p6help page is needed.

    For this, we have manually deployed the p6help.war file in Weblogic server and performances of the 'ACTIVE' State in the tab control and tab its the default url watch testing:http://hostname:8203 / p6help


    But when we try to access this url, we get the error below we also tried with below url too

    http://hostname:8203/p6help/help

    403 - forbidden error

    Of RFC 2068 Hypertext Transfer Protocol - HTTP/1.1:

    10.4.4 403 Forbidden

    The server understood the request, but refuses to fill. Authorization will not help and the request SHOULD NOT be repeated. If the request method was not HEAD and the server wishes to make public why the request has not been met, it SHOULD describe the reason for the refusal in the entity. This status code is commonly used when the server does not want to reveal exactly the reason why the request was refused, or when no other response is applicable.

    Can you please suggest solve us this problem.

    Concerning

    Flo

    Hi Alex,

    We have worked on this issue and solved the problem at the moment,

    Currently, we are able to access the help of p6 tab page P6 EEPM Application Help.

    Solution that we have done is,

    In the application of P6 EPPM Admin in the corresponding configuration in P6 help url, we changed the url from http://hostname:8203/p6help/help to http://hostname:8203/p6help/and we have restarted the P6 server in weblogic console.

    So right now, we could access the p6 help page in the help tab EPPM Application 8.3

    Concerning

    Flo

  • my account has been hacked had backit is Arabic, I tried to translate does not work help

    Unfortunately my account has been hacked. I have it back now, but it of in the translation of Arabic.Tried, but does not not for the entire site. Please can you help.

    Unfortunately my account has been hacked. I have it back now, but it of in the translation of Arabic.Tried, but does not not for the entire site. Please can you help.

    You did not bother to tell which e-mail program you use. Maybe one of them?
    View all Windows Live and Hotmail questions in the appropriate forum found here:
    http://windowslivehelp.com/

  • E280 dropped... now it does not work - HELP!

    I dropped my e280 and now it does not start.  Here's the thing... I can always connect to my PC and can still transfer music, playlists and so on.  I have a car charger, and when it is connected, I can listen to the music and see the songs, etc..  The problem is if it is not connected to anything it does not illuminate.  I had plugged to the PC for 4 hours and looks like it is still loading the battery.  So... any advice on what I should do to get this thing working again?  I was going to communicate directly with SanDisk, but thought I would try here firsrt.  Thank you!!

    Tim

    Maybe you hit the loose battery when you dropped it. Open the back (four small screws), remove the battery and put it again firmly.

  • My button blackBerry smartphones 'About' does not work HELP

    Hello fellow BB owners ive been tweaking and updating my new 8330 and it appears that now my about button does not respond. All other menus and sites work fine, but when I click on the subject of button it does not.

    Thanks in advance

    Jason

    Jason, have you recently updated your device to the 4.5 OS, and in this process did remove voice activated dialing features? If you did, which also disables the Options > on screen and probably explained in the upgrade process you have used.

    Solution: on the home screen, press on and hold the ALT key while typing E A C E

    or

    Press ALT + rightSHIFT + H at the same time.

  • Just downloaded windows 10... Not obvious Digital Editions / does not work help!

    Just downloaded windows 10 and Digital Editions not clear / work help!

    Don't know why, but I revisited the problem and it seemed no no no program ADE so I thought I would try a new download. Program Setup completed and then low and here is one of my appeared on the screen! Seems to work very well it's version 3 I don't know what I was running previously. I hate computers. Thank you for your interest if Happy New Year Robin.

Maybe you are looking for

  • Cannot export 2.7 k

    I edit clips in 2.7 k resolution (from GoPro), but when you export I can choose only 1080 p 60 fps... I'm sure that I exported even 4 k of iMovie before. I can't figure out how to get the k 2.7 return option in the selection of the export. Thanks in

  • How to disable firefox cut?

    How to disable firefox cut? This has happened Each time Firefox opened

  • FaceTime won't connect

    The State of the network shows nothing is wrong, and I use my same AppleID associated with Apple Support communities.  I'm running Mac OS X 10.10.4. Just, he is sitting there with the Sign In button changed to cancel and going nowhere fast. 30/12/15

  • T4i does not record more than a few seconds of HD videos?

    Hello The obtained T4i my partner does not seem to record HD videos more than a few seconds. It does NOT use video snapshot mode to capture video. Videos captured mode 640 x 480 can save for a time quite long... more than twelve minutes. She emptied

  • Clip + died & raised...

    My Clip + has seen the daily use of the past year, but twice in the last week he has stopped while I was listening and refused to come back to life (immediately).  He wouldn't answer to plug for 2 different wall Chargers, USB port, several resets, et