Firefox crashes even after reinstallation

Similar Questions

• Firefox crashes even after a clean install of Windows

  Hey!

  My Firefox keeps crashing. It starts up ok, but still crashes shortly after. I do not see a pattern in accidents, it seems random. Strange thing is that I had this problem before with Win7 and now he persists after installation clean full of Win10. The two hard drives formatted, no old files or anything left... It crashes in safe mode, too. On Win7, I could get locked out of the browser. Sometimes he would start crashing whenever I started the browser. A reboot has allowed me to once again successfully launch Firefox, but it would soon break without worrying. He crashed on the clean install of Firefox and crashed after that I installed Adobe Flash.

  The crash began perhaps a few days previously, I think not that a lot of it initially. Now, however, it drives me nuts; It is basically impossible to navigate. Firefox browser my go-to for years and I would rather go to another.

  Here are a few crash reports: 4b05df7c-24d3-49e3-a13f-c9d57aca3cf0 bp-775561fc-4d6c-48a5-8c6b-e3af42161108 43d377a7-ea92-4c37-b717-84a562cd2d36 bp-09b21c04-8640-44ed-a261-a98f12161108 bp-9726e46d-d041-4fba-b905-f92682161108 fb6d8a28-79c6-4cab-b4c1-096778ca49e8

  You will appreciate all help to the problem.

  Seems that the problem is solved by itself. Not a single accident today. I don't have any idea of that which could have fixed, or what caused it in the first place. Curious, but no matter, I'm a happy camper now. I wish all support forums it was effective.

• 24 of Firefox crashes even after reset it and no hardware acceleration

  The latest version of Firefox crashes often for our internal application. I have reset to factory settings and disabled Firefox hardware acceleration. I find that it crashes.

  Some crash reports:
  
  1. bp-feda8b38-ca1a-481a-b304-e614d2130929-celui-ci is without hardware acceleration and once Firefox
  
  2 bp-65384ee3-9ace-441a-a325-977472130928
  
  3 bp-ebb16c9b-d419-466e-b0b8-3d4462130927
  
  
  
  4 bp-f0252801-3f27-4517-852a-8ceee2130927
  
  5 bp-7227f930-af84-4c0c-8e60-057ef2130927

  When displaying reports, in particular the first, that it is said that the report was not found. This makes it harder to find the cause of the problem.

  Why is it impossible to find the report?

  Finally, we found that it was the memory leak in our internal web application, which was the cause of the crash.

  Thank you for all your help.

• Firefox crashes soon after startup

  Asked me to restart my laptop (64 bit) of Windows 7 to apply an update to my Norton protection product. In my view, an update of Firefox has been applied recently as well.

  After the restart, Firefox crashes repeatedly. I can usually do much after Firefox restarts before it crashes again.

  Hi Matt & Omnisilver

  I followed all the troubleshooting steps in the links you provided & thought that was included in my original post, but it seems that after the first half.

  In any case, I restarted again, and up to now things seem stable, even with extensive extensions, so I think that my problems are solved.

  Thanks for your answers,
  Julie

• Firefox crashes immediately after launch

  Help, please. Firefox crashes after launch after 5-10 seconds consistently every time. I tried things: refreshing Firefox from FF SafeMode (I don't have anyway all extensions), reinstall a new copy of Firefox, regenerating the restart, profile scanned for malware using malwarebytes, search for viruses using Kaspersky, both find nothing and done about everything I can think of and still EVERY time usually 5 seconds after launch It sometimes blocks something like 30 seconds if I'm lucky.

  Any help would be appreciated. This is driving me crazy. I have provided the codes below. Thank you very much!

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Firefox crashes even in safemode, 23/11/11 Firefox 5 seems to work without addons.

  Just turned pc on it & only thing I did before launching firefox (the new update 8 installed yesterday, but this is the 1st time using it) was an updated version of adobe flash.
  Failed to start in SafeMode either.
  Tried to restore Firefox 7, but it will not load without crashing or the other.
  Am running windows 7 Professional.
  I'm checking for spyware etc, professional microsoft quick scan shows no spyware, do a thorough analysis, have firefox 5.0 will try to install that. 5 Firefox crashes too...

  OK got firefox 5.0 to load in safe mode and disabled all addons. Seems to work, I would spend?

  new firefox 8, that I've updated today, loading, Yuri, even with safe mode.

• The basic clock keeps crashing even after deleting files in C:\Users\AppData\Roaming\Adobe\CoreSync

  Hello!

  I have the problem with the synchronization of the base, a window telling me that "Core Sync has stoped working" keeps poping up. I tried a few solutions, but the only one I found was that I should delete some files in C:\Users\Peter\AppData\Roaming\Adobe\CoreSync.

  Even after doing that I have the same problem. What should I do?

  Best regards

  Peter

  Hello

  This link might help:CC Core Sync crashing several times

  Kind regards

  Sheena

• Lr5 unusable even after reinstallation

  Until last week, I had no problem videos important to play or editing Canon 60 d RAW in Lightroom 5 MOV. Since then, ever time I tried to import video MOV LR5 crashed and had to be restared - but now is 'permanent' crashed (see below).  I have tried the following to fix the problem, without success:

  • Uninstalled and reinstalled LR 5
  • Video card driver update
  • Installed Quicktime
  • OS (Win Pro 8, 64-bit) updated
  • Driver update.

  My last attempt to solve the problem in question deactivation LR5 all plug-ins.  I then tried to import a video file to see if this corrects the problem. LR5 crashes again, but this time it seems to have crashed 'permanent' because when I try to reload 5 LR he gets as much as LR screen, trying to load "previous import" in the "Library" and then it crashes immediately, i.e. I can't do in LR at all to try any other possible "correction".  Now I'm totally stuck on LR 5 because even after uninstalling and reinstalling LR, it continues to crash immediately when I try to open it.

  Other information that can help solve the problem include:

  • Video files which cannot be imported seem OK - I can play through Windows Media Player and Quicktime.
  • DivX not installed.
  • Install a new (Gigabyte GT610) video card and installed the latest driver on the Gigabyte site.  I don't know if it's a coincidence, but the new video card and monitor were installed before that problem.
  • CPU is an i5 - 3550, 8 GB of RAM (+ - 5 GB available), LR5 stored on 120 GB SSD with 8.3 free GB, photo and video files stored on a 680 GB HD with 55 GB of free partition.

  Counsel on how to overcome these problems would be appreciated.  In particular, how can I LR 5 upwards and rerun?

  Post edited by: jake_j

  I thank Rob and Peter DdeGannes for the comments and advice. I found myself eventually contact Adobe about the problem, and after several failed attempts to get LR5 work using the 'original' catalog, we removed the old catalog and recatalogués. This has overcome the problem and LR is up and running again. Fortunately recataloguing wasn't a particularly expensive taks because I started using LR and the catalog is not too large.  Unfortunately we cannot guess what was the cause of the problem, but it does not appear to have been a photo or video file corrupted because all the pictures/videos are now cataloged without change. Or the problem seems to have been due to starving resources as the recataloguing was completed without additional resources.  However, the point has been taken and I've now released some resources.  The problem was perhaps an overview corrupt - but I guess we'll never know!  Kind regards.

• Firefox crashes even when I disable all add ons and plug-ins

  Hey community,.

  I love firefox and that's why I want to work again.
  lately my firefox crashes and I don't know why. Sometimes, it crashes when I type something in the search bar, and sometimes when I scrall on a page, sometimes, when I want to type a URL.
  I disabled all add ons and plugins. but the error appeared again. I also tried to fix it by installing the 64-bit version, but it does not help.
  This is the last report of the accident:

  a9d8cd89-0156-4E90-939a-f2f912150831

  https://crash-stats.Mozilla.com/report/index/a9d8cd89-0156-4E90-939a-f2f912150831

  Please, can someone help me?

  Thank you!

  Start Firefox in Safe Mode {web link}
  While you are in safe mode;

  Type of topic: preferences #advanced< enter > in the address bar.

  Under Advanced, select General.
  Find and stop using hardware acceleration.

  Search web sites secure. Are there problems?

  Safe mode is a troubleshooting mode that turns off temporarily
  hardware acceleration, restores some settings and disables
  -Add-ons (extensions and themes). If the problem disappears,
  that tells us something. If it is not the case, this tells us something else.

• InDesign crashes when you try to save IDML - even after reinstallation

  I feel a little desperate here.

  InDesign has decided to crash whenever I try to save something like IDML.

  InDesign has decided to crash every time I try package a specific file that I need to provide for a sale of rights.

  
  

  In the process, he damaged the file I tried to record and package. When it started, I felt compelled to disable the synchronization of files, because I can't afford simply to re-create the too many documents after that Indesign has trashed, so I should have still 'safe' copies online.

  What now?

  
  

  I've deleted preferences, deleted the other layouts, remove all the styles and changed all the fonts Arial. That particular file still crashes when exporting record as IDML.
  

  Funny you should ask. I move to the Office to have a clear space. Made no difference.

  Finally I just made a new doc with the same characteristics, which took about 60 seconds, cut and pasted the content by propagation. 64 pages, it's 33 cut blocks. Each 16 pages or so I exported IDML, until it crashed, and I thought that it was page 60, so I divorced from objects on this page, images of reset to allow text on top, and it was fine.

  It's a document originally created in 1998 in QuarkXpress, translated by Q2ID and content and design redesigned last year, so I guess that a gremlin cruft is not something to really complain. I was pleasantly surprised to see that cut and paste sheets imported style and properly linked images (nice work Adobe!).

• Cannot start Firefox, crash even in Crash Reporter. Not be able to start in safe mode either.

  Cannot start Firefox. He goes to Mozilla Crash Reporter every time. I can't even start it Safe Mode.
  I tried to uninstall and delete all the files related to Mozilla Firefox in & AppData & and each base registry with RegEdit.

  I have run, or at least try, on a system with Windows 7 64 bit, 8 GB RAM, 314.22 driver for Nvidia GeForce GPU and a CPU Intel Core i5 2500 k CPU.

  Little help would be nice.

  Hi deliubogdan

  Try to remove the extension DataMngr (Datamngr.dll)

  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
  • [816181/questions/816181]

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• Firefox crashes Windows after updating to 38

  It, I run Windows 8.1 on a laptop Lenovo Y510P SLI and after the upgrade to 38 launch of firefox blocks the BONES together. The screen freezes, the mouse or the keyboard are insensitive, but will continue to play all of the sounds in the background for a few more minutes until it stops too and the only thing I can do, it's power button to force a shutdown. I'm using the latest drivers from Nvidia geforce experiencr a few days ago and the firefox 38.0.5. I tried to download the developer edition, but the situation is the same - I see a UI very distorted and if I press the menu button, the system hangs. What should I do to solve the problem?

  You can run Firefox in Safe Mode? It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

  Does not work if Firefox: Hold down the SHIFT key when you start Firefox.

  If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

  and OK reboot.

  Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

  Any less crashy?

  If the problem not occur until you run some Flash Media, want to set the Flash Click-to-play (Ask 'activation'). This will delay the Flash start on a page, until you approve.

  To set 'Ask to activate', open the page modules using either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons

  In the left column, click on Plugins. Search 'Shockwave Flash' and always change 'enable' to 'ask to activate '.

  When you visit a site that wants to use the Flash, you should see a notification in the address bar icon and one of the following: a link in a black rectangle in the page or an information bar slides between the toolbar and in the page area.

  If you do not need to Flash, just ignore the notification.

  It is also, some standard advice that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:

  (1) If you have any recorders/downloaders who interact with Flash media to ensure that they are as up-to-date as possible, or disable them temporarily.

  (2) turn off the hardware acceleration in Flash

  Right-click the press and choose settings, then the first mini tab and uncheck the box to use hardware acceleration. More information in this article from Adobe technical support: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

  (3) turn off mode protected (Windows Vista and later)

  The functionality of the safe_mode of the Flash player plugin has security benefits, but there seem to be some compatibility issues on some systems. There is a hidden for this parameter:

  (A) in a new tab, type or paste Subject: config in the address bar and press ENTER. Click on the button promising to be careful.

  (B) in the search above the list box, type or paste the flash and make a pause so that the list is filtered

  (C) double-click the preference dom.ipc.plugins.flash.disable - protected mode to change its value from false to true.

  It cannot take effect until all the Flash was discharged for a few minutes, or you close Firefox.

  Any improvement?

• Firefox crashes (even in safe mode) constantly and use 50% CPU while doing

  I use Firefox 36.0.1 and Windows XP (32-bit version).

  Lately, Firefox made this weird thing where it stops randomly load anything, as if the connection has been broken (it isn't, any other works very well). In this case, Firefox uses 50% CPU, when it is usually revolves around, well, 0%. Restart the browser, or waiting for a few minutes "fixed" the problem temporarily. Same thing in safe mode, too.

  I have the feeling that this * might * be related to Flash, since it seems to happen more often when I am watching videos, or stream on the shaking. I tried to disable the plugin-container and update the Adobe Flash Player plugin, with little success. Malwarebytes could not find anything either, and it does not feel like a virus anyway.

  Whatever it is, I'm out of options at this point. I had a lot of problems with Firefox for a while now, especially when it comes to videos/animations (I can't play the videos of Vine.co , for example), and it starts to make it difficult for me. I really don't want to switch to Chrome, I don't trust of Google and their browser doesn't have a lot of key functions I like in Firefox (such as the sidebar bookmarks < 3), so I really hope I can get help here.

  Any suggestions?

  Chrome is a pain, I tried to go back and difficulty of Firefox (so far), and again, I think I found the problem. I should mention that I tried these 5 suggestions before, btw, and none of them got rid of the problem. Yes, even in safe mode, with a profile is empty, no plugins, no firewall and without tab, it happens again, somehow. And Yes, Chrome will work fine with Firefox running in the background, as I mentioned in my previous post.

  What he did for me was turn off Prefetching and IPv6 times in all: config, following the instructions on this this page .

  I'm not sure that one did the trick (I kinda afraid to mess with that again, but I could test if you want to, it might be useful to others), but it looks like everything is going well for the moment.

• Firefox crashes immediately after the upgrade

  We updated firefox to the latest version the week last in a small number of the PC in the office. After the upgrade, Firefox continues to fail at the launch. Create a new Firefox profile does not help. This problem occurs with other users that connect on the same machine. Uninstalling and reinstalling does not help. Safe mode not working anymore. It's just a continuous loop to break and we cannot go beyond it.

  The two machines with the problem so far under Windows 7 64-bit.

  If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':

  • BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

  You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).

  • Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.

  If necessary, you can open on: pages through the address bar.

  If you cannot open Firefox, see:

  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
  • https://developer.Mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  • Download the full Firefox installation program and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
  
  http://www.bleepingcomputer.com/download/adwcleaner/
  http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
• SuperAntispyware:
  http://www.SUPERAntiSpyware.com/
• Microsoft security scanner:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
• Windows Defender:
  http://Windows.Microsoft.com/en-us/Windows/using-Defender
• Spybot Search & Destroy:

http://www.safer-networking.org/en/index.html
• Kasperky free Security Scan:
  http://www.Kaspersky.com/security-scan

Alternatively, you can write a check for an infection rootkit TDSSKiller.

• Utility anti-rootkit TDSSKiller:
  http://support.Kaspersky.com/5350?El=88446

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
• https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• function "Open new tab" stopped working, even after reinstallation

  The "open new tab" function has stopped working. I even uninstalled Firefox and reinstalled and no help.

  You are welcome.

  Please click the button solved it next to the answer that meets or solved your problem of Firefox support, it appears when you are connected, so this thread is marked as solved to help other users who may have this same problem.