First CC 20141 Crash
I now get this error; I reinstalled first and continues to be.
I checked all the drivers for graphics cards, and they are all updated.
I use Lenovo T540p with the following specifications:
Intel Core i7-4800MQ CPU @ 2.70 GHz
16.0 GB OF RAM
64 bit
NVIDIA GeForce GT M 730
Can someone please?
Hi psvd10,
If you please, try the steps mentioned in the discussion below and check if it works for you.
First Pro CC 20141 has stopped working - Win 7 64 bit
Kind regards
Vinay
Tags: Premiere
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First Pro CC 20141 crashing when viewing media
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Hello
Major panic goes here...
I was in the middle of a montage using first Pro CC 2015 and has decided to use After Effects to stabilize a clip... Still fails to load (crashes on loading MediaCore) and this in turn freezes first. I use the Task Manager to close the two apps, then try to run that Premiere Pro but keeps locks even begin to load the usual elements that tend to see ((ExporterAVI, etc.))
Tried to uninstall first using cloud creative but that no longer works! He insisted I had the first running, but it was not... THAT makes wonder if this was the cause behind it does not quite... In any case, I've used the cleanup tool to remove the first and am currently download first Pro CC of the Cloud...
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Please check if this helps First Pro CC Crash at startup
Adobe Premiere Pro CC 2015 crashing in the fix for windows 10 - YouTube
or you can contact our support for him is resolved.
https://helpx.Adobe.com/support.html#/top_products
Concerning
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Adobe first CC 2015 crashes but when the driver Intel HD4000 is disabled it works but without OpenCL GPU (AMD HD8670)
Fault bucket 81828548271, type 5
Event name: BEX64
Answer: No available
Cabin ID: 81799928841
Signature of the problem:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: StackHash_e7de
P5: 0.0.0.0
P6: 00000000
P7: PCH_7F_FROM_ntdll + 0x000000000009808A
P8: c0000005
P9: 0000000000000008
P10:
Attached files:
C:\Users\Midhun Mukund\AppData\Local\Temp\WER3A46.tmp.WERInternalMetadata.xml
C:\Users\Midhun Mukund\AppData\Local\Temp\WER45EF.tmp.appcompat.txt
Memory.HDMP
These files are available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe first P_5e04b4bc756dfeb27909a78b161bb453d45c9cd_92cab6d5_cab_16baaa4c
Symbol of the analysis:
Recheck for solution: 0
Report ID: 2f92cb3d-5602-11e5-825a-a45d366638e7
Display state: 8
Bucket Hashed: 0de0bc65abeb7942795b2ff7fce9fba9
It works again, the problem has been that Premiere Pro has been locked in power saving mode in switchable graphics
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No AAC audio in first CC 20141? [bug - solved]
-Original message for reference
I've just updated for first CC 20141 today.
I have a set of files that I regularly converted with Handbrake MP4s with an AAC audio stream. I had no problem at all with the CS6, CC and CC 2014. But now with CC 20141, I have no sound when I import the mp4 files.
The project window says it's a "Vidéo" file, not a 'Film '. The corresponding icon in the project window also missing the wave form on it.
When I drag him in the timeline, only the video track appears, as you would expect. The only video appears correctly.
Restart of PP CC 20141 did nothing.
I've loaded PP CS6 and imported the exact same MP4 file and it works as expected. Windows Media Player has no problem playing the video file with audio either.
What has changed between 2014 CC and CC 20141 which could have caused this?
That's what MediaInfo report for the file:
General
Full name: D:\temp\Test-MP4.mp4
Format: MPEG-4
Format profile: Base Media / Version 2
Codec ID: mp42
File size: 45.6 MiB
Duration: 4 min 46 s
Overall bit rate mode: Variable
Overall the rate of bits: 1 334 kbit/s
Encoding date: UTC-2014-10-07 06:48:03
Marking date: UTC-2014-10-07 07:18:53
Writing application: HandBrake 0.9.9 2013052900
Video
ID : 1
Format : AVC
Format/Info: Advanced Video Codec
Format profile: [email protected]
Parameters of the format, CABAC: Yes
Parameters of the format, Reframes: 4 frames
Codec ID: avc1
Identifier of the codec/Info: Advanced Video Coding
Duration: 4 min 46 s
Flow rate: 1 200 Kbps
Width: 1 024 pixels
Height: 576 pixels
View picture format: 16:9
Frame rate mode: Constant
Frame rate: 25.000 fps
Color space: YUV
The chroma subsampling: 4:2:0
Color depth: 8 bit
Scan type: Progressive
/(pixel*Frame) bits: 0,081
Stream size: 41,1 Mio (90%)
Library: x 264 130 r2273 base b3065e6
Encoding settings: cabac = 1 / ref = 1 / unlock = 1:0:0 / analysis = 0 x 1:0 x 111 / = me hex / subme = 2 / psy = 1 / psy_rd = 1.00:0.00 / mixed_ref = 0 / me_range = 16 / chroma_me = 1 / trellis = 0 / 8x8dct = 0 / cqm = 0 / deadzone = 21, 11 / fast_pskip = 1 / chroma_qp_offset = 0 / threads = 18 / lookahead_threads = 4 / sliced_threads = 0 / nr = 0 / decimate = 1 / interlaced = 0 / bluray_compat = 0 / constrained_intra = 0 / bframes = 3 / b_pyramid = 2 / b_adapt = 1 / b_bias = 0 / direct = 1 / plombb = 1 /. graves GOP = 0 / weightp = 1 / keyint = 250 / keyint_min = 25 / scenecut = 40 / intra_refresh = 0 / rc_lookahead = 10 / rc = abr / mbtree = 1 / bitrate = 1200 / ratetol = 1.0 / qcomp = 0.60 / qpmin = 0 / qpmax = 69 / qpstep = 4 / vbv_maxrate = 20000 / vbv_bufsize = 25000 / nal_hrd = none / ip_ratio = 1.40 / aq = 1:1.00
Encoding date: UTC-2014-10-07 06:48:03
Marking date: UTC-2014-10-07 06:48:32
Primaries: BT.601 NTSC
Transfer characteristics: BT.709
The matrix coefficients: BT.601
Audio
ID : 2
Format : AAC
Format/Info: Advanced Audio Codec
Format profile: LC
Codec ID : 40
Duration: 4 min 46 s
Bit rate mode: Variable
Flow rate: 126 Kbps
Maximum bit rate: 164 Kbps
Channels: 1 channel
Position of the channels: Front: C
Sampling frequency: 44.1 KHz
Compression mode: lossy
Stream size: 4.31 million (9%)
Encoding date: UTC-2014-10-07 06:48:03
Marking date: UTC-2014-10-07 06:48:31
Thank you!
Post edited by: Kevin Monahan
Reason: it is there no first Pro CC 2014.2, you probably mean 20141. If not, please PM me.
Hi wired.au,
Thanks for this solution.
Wired.au wrote:
OK... after I finished my post below on how 20141 CC PP would not recognize my MP4s AAC mono audio track, I decided to produce the same MP4 with Handbrake, with a stereo audio track instead.
It worked. After you load the stereo MP4, I re-imported the original mono MP4 which didn't work (without restarting the first or anything like that) and mono audio is now recognized. Looks like there is a strange bug with Premiere Pro CC 20141 and mono AAC audio tracks, which got solved after you import a MP4 with a stereo AAC track for the first time.
I thought I should leave it here just in case someone else meets the same thing.
Thank you
Kevin
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First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?
First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?
It was working fine until I updated my operating system. I tried to reinstall the software. I tried to update my graphic drivers.
Hi P.Ava,
Please also try to delete / disable any antivirus or firewall software installed on the system.
Please update if it works.
Thank you
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First Pro C 20141 crashing from that video is imported
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 8.1.0.81
Application timestamp: 5426694c
Fault Module name: vidcap.ax
Fault Module Version: 6.1.7600.16385
Timestamp of Module error: 4a5be085
Exception code: c0000005
Exception offset: 00000000000016a 0
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information 1: 4e58
More information 2: 4e585bbb5de0374ebb122afe33680fb4
3 more information: 2bf0
Additional information 4: 2bf0dfd7878ba2e9e99f058666e5c5f5
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
Any suggestions? The application crashes when only video is imported or a project is opened with existing video files it contains.
If the folder 'Profile-
' exists not when the first launch, the program will always create a new. In fact, the issue of deleting or hiding existing preferences: first writes a new and fresh copy. This measure determines if corrupted prefs were the cause of the problem. By removing the new folder, you're actually invalidate the test. Please remove preferences one more time, then allow the application to launch without doing anything (except by selecting 'create new project').
But I doubt that will solve the problem. A search for the new module failing (devenum.dll) took me to this page: first Pro CC 20141 has stopped working - Win 7 64 bit.
Please try to switch only software Renderer [file > Project Settings > General]. If that keeps the accident does not happen, then please report your exact model of the graphics card and the version of the graphics driver.
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First Pro CC2015 crashes on opening
just updated - 2012 retina macbook pro 1 gb vram - CUDA updated.
PP has worked fine until today, now I get the message "'Premiere Pro could not find video playback capable modules" "
crashes and impossible to force to leave without restarting.
already tried:
•Desinstallez and reinstall PP and ME (x 2)
•turn all software and CUDA
•Eteignez GFx CardStatus
•Reinitialisez landau
•a boot.
•reparer permissions.
anyone else with questions about a 2012 MBPr?
Hi Rosco,
See if this doc will help: first Pro CC, CC 2014, 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)
Thank you
Kevin
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"Adobe as first CC 20141 Pro has stopped working"
I'm on a PC HP ProDesk Windows tries to open a file from my external hard drive that I created on my Macbook Air laptop. When I open the file, I am able to make it past the window that says that is to find media, it loads the chronology of the sequence, it loads the project Panel and then it crashes: "Adobe first Pro CC 20141 has stopped working".
I tried to run the first in compatibility mode (setting in Windows Vista and Windows 7), but which gives the same results. I will try to update the graphics to the updated driver to see if that does the trick.
I am running:
- Windows 7 Professional, Service Pack 1
- Intel Core i5-4570 CPU @ 3.20 GHz
- 64-bit operating system
- Intel HD 4600 graphics card
Any help would be greatly appreciated!
I solved my problem: the updated graphics card drivers did the trick! Hope this helps someone else who has the problem.
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With this new update, first instantly crashes when loading upward, until all components are loaded on the start screen. I tried implementing graphics drivers up-to-date and CUDA, relocation of first, always crashing.
Mac Pro 2010
64 GB OF RAM
El Capitan 10.11.3
nVidia GTX 980
Update my OSX on the last 10.11.5, that's what fixed it for me.
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Do you mean SOUL launches and nothing happens? You also have 2015.3 installed SOUL? You must have corresponding versions (2015.3) of Premiere Pro and SOUL installed for interoperability to work.
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Hi Jeffreym40311862,
You can certainly Contact Customer Care [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is] @Ned % 20Murphy suggested that, in addition to this we would like to understand if you were able to install Premiere Elements on your machine or not? If you have already installed and you are unable to start, we recommend that you display ask you about Premiere Elements, so that our community experts can help you properly.
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When I try to connect to 10 first the program crashes and I can't go further
Why doesn't Adobe ID & password let me not in my first 10? I put the code and the PW in and the program crashes.
fredricc
We need more detail on this.
There is no more Sign In for first items 10 and earlier versions. There is no long - photoshop.com has been abandoned.
You install the program, and when you open it, you continue in the areas of work, without taking into account any message nag on photoshop.com, which no longer exists in 10 and earlier versions.
What operating system you are using and what video graphics card using this computer? This is another important issue regarding the first Elements 10.
Please review, detail, and then we can decide what needs to be done to advance you in your first items 10 projects.
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Adobe first Pro CC crash at startup
Hello I have a problem when I open Adobe first Pro CC it crash and I get this error
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 8.2.0.65
Application timestamp: 5486db4a
Fault Module name: ImageRenderer.dll
Fault Module Version: 8.2.0.65
Timestamp of Module error: 5486b5ee
Exception offset: 00000000001f5342
Exception code: c000001d
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1031
Additional information 1: 0b2d
More information 2: 0b2df4702c3fc6489bf922fb8e966350
3 more information: 3e3d
Additional information 4: 3e3dc964c555afa850b3ab3b520ac7e3
Problem event name: APPCRASH Name of the application: Adobe QT32 Server.exe Version of the application: 8.2.0.65 Timestamp of the application: 5486d9b1 Name of the Module for error: ImageRenderer.dll Fault Module version: 8.2.0.65 Module Timestamp error: 5486b0a8 Exception offset: c000001d Exception code: 001e5343
OS version: 6.1.7600.2.0.0.768.3 Locale ID: 1031 Additional information 1: 0a9e Additional information 2: 0a9e372d3b4ad19135b953a78882e789 Additional information 3: 0a9e Additional information 4: 0a9e372d3b4ad19135b953a78882e789 I have reinstall the first I turned off my hd 4600 graphics card and no effect I hope someone can help me
Hello
This error report occurs generally if you do not have Service Pack 1 installed. The SP1 installation and see if it is resolved.
Thank you
Regalo
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