First pro CC 2014 is blue

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• No visible video in the source or program windows - first Pro CC 2014 8.2.0

  I've just updated for first Pro CC 2014 version 8.2.0, and now no matter what I try, no video is visible in the source or program window.  I used 8.0.0 with no problems (at least not this one), but was forced to update to open the calendar of a customer.  I was having exactly the same problem with the update 8.1 a few months ago and has been forced to downgrade to 8.0.0 to see my video.

  It doesn't matter what is the codec, or if it is an image file, bars and tone or a title rendered in first.  Nothing.  If I play or rub I hear audio, video, not at all.

  It really blows that a project saved to 8.2 will not be open to 8.0.  They are the two Premiere Pro CC 2014.

  Looks like it has something to do with my video card, because when I resize the Windows I'm presented with a bunch of flight of the vertical blue lines.

  I'm on a 2012 bicoeur Mac Pro with OS 10.9.5, ATI Radeon HD 5870 video card stock.

  I looked first preferences to see if there is some kind of active Accelerator GPU or something, but I don't see anything like that.  Anywhere else that I can look at?

  It is a big problem.  I pay $50 / month for this?

  Shawn Marshall

  Marshall Arts Motion Graphics

  Okay, I found the problem.  My project settings had failed in the Mercury Playback Engine acceleration GPU (Open CL).  I guess that ATI Radeon HD 5870 1024 MB card is not compatible with this, so go to the option of read only software resolved the problem.

  Phew.

  Shawn Marshall

• Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi Sheila,

  Try this:

  Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

  I would like to know if it works.

  Thank you

  Regalo

• First pro cc 2014 crashing when you try to view the media browser

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi sheila,

  Please refer to the thread. Same issue has been take n care of:

  Adobe first Pro CC crash

  First Pro CC, CC 2014 or 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)

  Hope this will help you.

  Concerning

  Megha Rawat

• First Pro CC 2014.2 crashes on Windows 7, Dell Latitude E7440

  First Pro CC 2014.2 crashes on Windows 7, Dell Latitude E7440, he earlier showed the error message (41) and supposed to restart the program. After trying to restart first a few times to update my system, reinstall creative cloud and first pro CC 2014.2 nothing has changed at all. What else could I do to fix the problem? The previous version before upgrading the first works. Thanks in advance for an answer to help him...

  Go to C: > Windows > System32 and rename the file OpenCL.dll to 'OldOpenCL.dll '.

  Then launch first and let me know if this helps.

  Thank you

  Regalo

• Downloaded first Pro CC (2014) and my 10.7.5 OS cannot run it. Need to update backward.

  I downloaded the last first Pro CC (2014), without knowing that my OS 10.7.5 is not able to run it. I would like to get the previous first Pro CC version, because it worked perfectly on my old OS version. I see in any way on the CC interface to "go back" and get the dos software that actually worked on my Mac. I can't upgrade my OS above on the Mac for 7 years, so I'm stuck. Does anybody know how re - load older versions of Premiere Pro?

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

• First Pro CC 2014.2 frequently crashes when switching between programs

  I started to program frequent crashes in first Pro CC 2014.2 Mac OS 10.10.3 on my Mac Pro 2013. This problem occurs when I switch to another program, say word or Adobe Audion back to Premiere Pro. I have the dialog box "we're sorry" and the application breaks down. About 50% of the time when this happens - when I reopen it the application that it hangs again - and then on the 2nd re - open it is successful. It's really annoying my workflow to worry about a crash whenever I have spend in AE or hearing. I uninstalled all the plugins, uninstalled and re-installed PP, erased the media cache and reset the preferences. Happening every day on this machine. FYI, I have an iMac 2013 running the same operating system that opened the same project files without this issue - it seems that it is specific to this machine for some reason any...

  Hello

  I suggest the following:

  • Hing-while-working-Mac-OS-x-10-9-and-later/ http://blogs.adobe.com/kevinmonahan/2014/09/10/Premiere-Pro-CC-freezing-on-Startup-or-Cras
  • Run a repair of permission to drive on your startup disk, and
  • Reset the folder permissions and ACL error | Apple support communities

  Thank you

  Regalo

• Chronology of the first Pro CC 2014 at Encore CS6

  Hello. I'll try to find the way to take my first Pro CC 2014 calendar and put directly in CS6 even with them having to export my 2 hour movie? I know that both use to integrate before CC, but do not know if there was a work around? Could use very little help.

  No dynamic link between CC14 first and still CS6.

  You need to export from first (using a built-in mpeg2-dvd) and load the files into Encore.

  If you are not sure, it will adapt to using a bitrate calculator.

  DVD - HQ & GOP Bitrate Calculator

• "First Pro CC 2014.2 has stopped working" after a few moments of running and usually after you import a video clip.

  "First Pro CC 2014.2 has stopped working" after a few moments of running and usually after you import a video clip.

  I use a Lenovo T440p with Intel Core i5 @2 laptopp. 60 GHz, 8 GB of RAM. Windows 7 64-bit with Service Pack 1. Intel HD 4600 graphics card. All the drivers are up to date.

  All other non - CC Adobe video editing programs work.

  Help, please. Thank you.

  Dennis,

  Changing the video rendering engine should have solved the problem. Is it still pending?

  Thank you

  Regalo

• First Pro CC 2014.2 - Crash when you drag videofile in timeline

  Hey guys,.

  When I try to drag an image or videofile (doesn't really matter what file format, codec or length) in a sequence first Pro CC 2014.2 will crash immediately, without warning. Just the usual "Adobe Premiere has stopped working" in Windows 7.

  I use Windows 7 64-bit with 4 GB of RAM, Intel Core i3-4130 NECK @ 3.40 GHz and an Intel HD Graphics 4400. Premiere Pro worked no problem a few days before, with no changes to the system. The error occurred in first Pro CC 20141 too. Maybe that's a problem with the preview of the video? Music files are no problem.

  
  
  Thanks in advance! Need help as soon as possible. Visitors are waiting

  Solution:
  My graphics not supported the "Mercury Playback Engine (Open CL) GPU acceleration. You can replace "Mercury Playback Engine software only" in your project settings.
  But it's in the wrong place in my opinion. Why not in "Edit/Preferences"? I could have changed by myself, but I have not found the menu.

  Thanks Michaela of the Chat Support Adobe!

• GoPro HERO4 Black - edition 4K on first Pro CC 2014.0.1

  Hello, I'm new to the GoPro, and we recently bought a black HERO4.  I am editing with first Pro CC 2014.0.1 on a MacBook Pro, form below:

  Intel Core i7 2.8 GHz

  16 GB 1600 MHz DDR3

  Graphics NVIDIA GeFore GT 750M 2048MB

  OS X 10.9.4 (13E28)

  I have no problem reading a file of RED R3D 5 K or 4K mov of a GH4 but I get reading jerky in a timeline first Pro of the GoPro even MP4 to 1080 Superview.  I was wondering if there is something that I have to be able to change the native MP4 files or I just transcode the GoPro to ProRes files in order to work with them in first Pro CC

  Ideas, help or suggestions would be greatly appreciated.  I have a desktop PC tough at home with roughly the same characteristics and I would test the images but the MacBook Pro and CC 2014 is my work Setup and I understand this point for the configuration of work if possible.

  Thank you

  -Erik

  All together, I've updated for first Pro CC 20141, build 8.1.0 (81) and I can now rub 4K images from the GoPro without problem.

• First pro CC (2014) problems with the audio on the .mts files

  Hello

  He is a recent problem I had when trying to play some clips in first Pro CC (2014), I import the entire private folder and some game clips as normal and others seem to have ignored audio. This causes the second half of the video for do not have audio in there at all because it's boots upwards initially. I don't know even where to start by trying to solve the problem, the only thing I've done is re import the files and put them into new folders to change the destination, it was imported from.

  Any advice would be extremely useful as it is above all preventing me from getting any work.

  Thank you!

  Hi amber1992,

  I will suggest you to go ahead and clean the media cache and cache media files folders manually.

  MAC OS: Click the go menu > go to files > ~/Library type, and then click ok. This open the user's library folder and then access the Application Support > Adobe > commune > media Cache and the Cache of media files. Delete all the files in these folders.

  Windows: C:\Users\username\AppData\Roaming\Adobe\Common or you can click on the Start button and search for type %appdata%\microsoft\windows\sendto and the Roaming folder > Adobe > commune > media Cache and the Cache of media files.

  Once done the project again and check.

  Kind regards

  Vinay

• First Pro CC (2014) crashing during a sequence

  I just did a clean install of OS X Yosemite and installed Creative cloud on my MacPro 2008. Whenever I make a new sequence or open a saved draft of Premiere Pro CS6, first Pro CC 2014 still crashes. I don't know what is happening because before I upgraded to OS X from Mavricks, I used Premiere Pro CS6 without any problem at all. Help, please! Thank you!

  Here are my MacPro settings:

  

  Here are the errors I get:

  

  That empty space is usually said this:

  

  OK I seemed to "solve" the problem. I have two video cards on my MacPro:

  

  I have a monitor Setup three with two monitors on the 2600 XT and a single on the 6870. I disconnected the two monitors on the 2600 XT and created a new sequence and it does not crash. Not quite sure what's happening with this because this has never been a problem while I was running Adobe Premiere Pro CS6. I still don't want to run an installation monitor three but the 6870 does not support three monitors. If all goes well, there is an Adobe update that will correct this problem.

  Is it possible that first will not try to use the other video card?

• Cannot get card GeForce GTX 560 Ti CUDA to work with the new version of first Pro CC 2014

  In the past, I was able to get CUDA on my GeForce GTX 560 Ti card to work with the Mercury playback engine by adding 'GeForce GTX 560 it' in the file cuda_supported_cards.txt. But with the new version of CC 2014 first, this file is not in the repertoire of Premiere Pro more. Is there a way to get my GTX 560 it be listed as a card support for CUDA with CC 2014?

  So, I thought about it.  I installed the latest graphics driver, and then open the NVIDIA Control Panel.  Here, I've selected "Manage 3D settings" and went to the 'Program settings' tab  I chose Adobe Premiere (adobe first pro.exe) in the list and under the function of "CUDA" - GPU, I changed to "Use these GPU" and selected my GTX 560 it (which was the only one listed).

  After that, I opened the first Pro CC 2014 and selected 'Project Settings - général' and was therefore able to choose "Mercury Playback Engine GPU acceleration" under Renderer (which was unavailable).

  I hope this will help someone else if they encounter the same problem.

• The video is dark and black and white - first Pro CC 2014

  Hello world

  I just downloaded the demo for first Pro CC 2014 and started working on the beginner tutorials. Loading videos in PPCC, they play back very dark black and white. Audio is good but the video is barely visible.

  I use the tut files from prod_cc_learn_pr_getstarted. Videos look in Windows media player and VLC, there seems to be something to do with the way PPCC is rendered.

  Is there any configuration that I need to change or what material?

  My GPU is a little and not supported by Adobe, but I thought that software rendering would continue to operate.

  I have no problem with the video in Pinnacle studio or studio GoPro.

  System:

  Win 7 PRO

  Intel Core i5 750 2.67 GHz

  16 GB RAM RIPJAWS

  ASUS P7P55D PRO
  

  ATI Radeon HD 4800

  Thank you

  Samuel

  Update:

  I should have done a reboot before posting. The problem has been resolved.

  Please ignore this message.

  Thank you

  Samuel