My HP Photosmart C309g printer driver will not install on my laptop.

I am running Windows 7 64 bit. When I try to install the driver for my printer C309g (pilot of the basic functionality or complete) installation hangs during the first phase. Actually, the installation closes and disappears without any error message or explanation. When I tried to use the installation of HP software, he kept just the driver download and try to install it again and again.

I tried the fixes on this site: http://support.hp.com/us-en/document/c00836418 I turned off finish it and stay programs and disabled the firewall.

The most frustrating is that the computer can print a test page for the HP diagnostic tool and other computers and my iPad will be printed (using eprint on the iPad), but I really need THIS computer to print.

Hello klucot.

During the first phases of installation, there are a screen that allows you to configure your Internet options, which allows you to choose if you want to find the driver updates before you install the driver or not. Select that you do not want to search for updates and installation will pass.

See you soon!

Tags: HP Printers

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