First Pro CC without audio with BlackMagic 9.7.5

Hello

I have 2 DeckLink HD Extreme, I just installed the new CC Premiere via my CC and DV 9.7.5 account. Everything went right, but now I have no audio data within the application. In OS x, as in other applications such as QT or FCPX, I can hear the audio, but I noticed a lot of digital clips at random.

Nor in the first audio CS6 works now! What the hell! I can't work!

I am in contact with BlackMagic support, but after losing a lot of time, nothing has been resolved.

I am attaching the screenshots of my configuration (don't mind the buffersize I tried all sizes).

Any help is really appreciated.

Thanks in advance.

Piero

MacPro 5.1, OSX 10.7.5, 24 GB, SSD RAID, 2xQuadro 4000

Schermata%2006-2456462%20alle%2011.46.19.png

Schermata%2006-2456462%20alle%2011.46.29.png

Schermata%2006-2456462%20alle%2011.46.36.png

Also posted this in my original thread, but I wanted to post here as well...

OK, everyone, I am pleased to announce that, today, I could solve the problem... touch wood.

I had a very detailed discussion with Charles Van Wink Adobe Wednesday where he could share with me and guide me through the new provision of the preferences pane.  He described the differences between the "Audio equipment" tab and the tab 'Read' and when specifically to set the settings on each tab.  While we were not able to solve the problem during the phone call, Charles was able to find out about how to troubleshoot better clean in a systematic way.

According to the results, that I came in today, and how I came to a solution, my final decision on why I have problems for MY particular case is the following.  I think it boils down to a difference in the CC related preferences to the Decklink HD Extreme Card versus how CS6 treats the same preferences.  I mean, that's it.

In CS6, I was able to have audio playback through my Decklink Card without any problems whatsoever, regardless of what type of sequence, I did.  Often, I would like to "a sequence of the clip" to make my settings of sequence corresponds to the clamp and reading has worked well.  If I do this in CC, the Decklink Card does not appear to love him and will not play nice.  Even if I chose the appropriate material and playback options, he still would not play audio.  But if I actually make a sequence of Blackmagic in CC, reading works suddenly.

The mad is when I do work and then decide to create a no-blackmagic as a sequence control, reading would also work for this sequence... just not nearly as a reagent.

So, after all this and weeks of troubleshooting, I decided that CC and Blackmagic really play together better when using Blackmagic sequence presets.  I'm sure this isn't news of Adobe or Blackmagic but CS6 did not seem to mind as much.  CC, for me at least, seems a little more strict.

Thanks again for your help,

Beautiful Leland

Editor in Chief

OKC, OK

Tags: Premiere

Similar Questions

  • My video have codec but first pro see only audio file

    Hello

    My Ematic EVH528 camera capture 1080 p videos and I look at my pc with the xvid codec. But first pro see only audio files.

    I need a solution. Help me please.

    Read Page Tweakers - vidéo Codecs and then convert them into an editable format.

  • First pro CC (2014) problems with the audio on the .mts files

    Hello

    He is a recent problem I had when trying to play some clips in first Pro CC (2014), I import the entire private folder and some game clips as normal and others seem to have ignored audio. This causes the second half of the video for do not have audio in there at all because it's boots upwards initially. I don't know even where to start by trying to solve the problem, the only thing I've done is re import the files and put them into new folders to change the destination, it was imported from.

    Any advice would be extremely useful as it is above all preventing me from getting any work.

    Thank you!

    Hi amber1992,

    I will suggest you to go ahead and clean the media cache and cache media files folders manually.

    MAC OS: Click the go menu > go to files > ~/Library type, and then click ok. This open the user's library folder and then access the Application Support > Adobe > commune > media Cache and the Cache of media files. Delete all the files in these folders.

    Windows: C:\Users\username\AppData\Roaming\Adobe\Common or you can click on the Start button and search for type %appdata%\microsoft\windows\sendto and the Roaming folder > Adobe > commune > media Cache and the Cache of media files.

    Once done the project again and check.

    Kind regards

    Vinay

  • Adobe first Pro CC 2015 Audio and video out-of-sync after the upgrade of the 2014 cc

    Hello everyone

    Once the upgrade to first Pro CC 2015 I get all of my video projects that are locked with a yellow box (Adobe Player) that says "Audio and video out-of-sync clock to xx:xx:xx.xxx ', and all my footage has the same problem

    No reason? HE WORKED IN CC 2014 PEARLS!

    any help is very appreciated.

    OK, since I'm short on time and my boss's eye laser pierces my skull, I had to ROLL BACK TO CC 2014.2 G * T!

    Fortunately, there is a way MORE HERE: how access, restore or update any Version of Adobe CC apps | ProDesignTools

    don't forget to install the updates after: all updates of Adobe CC 2014: Direct Download links for Windows | ProDesignTools

    Lesson of the day: If you have a big project on creation, and you are tempted to update CC 2015 for THE MOTHER OF GOD NOT WHERE, AND GET THAT HAND OF THE MOUSE NOW! It will mess up your project and throw the errors that you never had in CC 2014.2

    Good luck!

  • First Pro CC can work with mpeg files?

    I tried to work with *.mpeg files, but you can import them into a project.

    May impoert first Pro CC and export mpeg (1, 2) files?

    Yes to both questions

  • I was told by a tech 'in the know' of the "Geeks on the Site" told me that the first Pro is not useful with Windows 10.

    I was told that Premiere Pro is not compatible with Windows 10. Is this true and if so, I need to stop my subscription NOW. If I think it's the shit please keep my subscription but please send me an email of confirmation that it is compatible with windows 10. I had a hard time with some people emptying my pockets trying to sell me different windows on different hard drives in the same computer, which until now has completely messed up my (both high-end) computer.

    Please help me as much as you can, but especially with programs that were in the windows all the time until recently Windows 10.

    A craving for believer,

    JOe

    Double wire.

    Please see:

    I was told that Premiere Pro is not compatible with Windows 10. Is this true and if so, I need to stop my subscription NOW. If I think it's the shit please keep my subscription but please send me an email of confirmation that it is compatible with windows 10. I"

  • Bug in first Pro CC (Frame wedge with Transition)

    Hello!!!

    I have the first Pro CC updated. But I found a bug. When I apply any transition to start clip, then two key frame options "Add frame Hold" and "Insert keep Segment of image", I get the supported clip frame inserted (or crushed one) who becomes black, clip start the transition suppresses and if I click on that black clip supported image I've got, I first got crashed. Video: http://www.youtube.com/watch?v=Ep0g_KByuos

    Thank you!!!

    Thanks for the video of Leo. This has been useful. I managed to reproduce the bug, and now we are looking in the cuase.

    The workaround is applying to the passage after a Hold setting.

    Thanks again for the info.

    Peter Garaway

    Adobe

    Premiere Pro

  • I installed photoshop creative cloud, bridge and first pro. All begin with the exception of first pro. Can't click on Panel creative cloud. Only deleted

    Help, please

    Anguillanova if applications installed so I recommend reviewing setup logs to determine the exact error.  You can find details on how to locate and interpret logs to installation troubleshooting install problems with log files. CC. feel free to post specific errors, you will discover in this discussion.

  • my adobe first pro cs6 has audio or video effects. Help, please.

    1.png

    Uncheck all buttons next to the search bar.

  • What first Pro compatible with first Pro CC14 CC15?

    Hello

    Is it possible to make the first Pro CC14 backward compatibility with the version of first Pro 15 CC?

    I use Adobe first Pro CC14 in my school, but I'm working on Adobe Premiere Pro CC15 home.

    I can start a project at school in CC14 and always opens at home on CC15.

    When I try to open the project created at ease in the 15-school version in version 14 I get an error message.

    Any help would be appreciated.

    Marius

    Hello

    Any file created in an earlier version of the Adobe product can be opened in the most recent version of the same product but Vice Versa is not possible.

    You cannot open a file created in first Pro CC 2015 in first Pro CC 2014.

    However, if you have a subscription to creative cloud then you have access to first Pro CC CC 2014 and 2015 CC all three versions.

    Please visit the following link and download Premiere Pro CC 2014 on your home machine as well.

    Download and install Adobe Creative Cloud apps

    Let us know if that helps.

    Kind regards

    Bani

  • Why can't Adobe first Pro CC 2014 time remap Audio and Video together?

    In case you haven't noticed, my question is WHY.  I don't know why Premiere Pro can't do that.  What I understand at the moment, the only way to time remap audio in anyway shape using the software Adobe is Adobe After Effects, that my computer has no chance of ever being run through.  I know how to stretch a regular hearing and Premiere Pro audio, but apparently I can't time remap audio using these programs.

    So why can't Adobe Premiere Pro time-remapping audio with the video?  What is the reason that he can't?  It's a disappointment, huge and very impressive to see in the future.  If it is possible to time remap audio and video in After Effects, which is great and all, except for the fact that I can't use this program.  Why can't we do in Premiere Pro, and it will be always possible in Premiere Pro?

    In addition, audio time remapping will become possible in hearing one day?

    This looks like a very good idea.  File a feature request:

    Adobe - feature request/Bug Report Form

  • I need help on the colors in first pro.

    I need help on the color in general information.

    http://www.YouTube.com/watch?v=vLEGtzyZ0Fs

    I made this video in AfterEffects and exported in color 16-bit png sequence.

    I then imported in first pro and added audio and some titles at the end.

    Now, I want to do is have a perfect version that I could watch on my pc.

    I used Mp4 h 264 to compress the video and it is on youtube.

    I think that this compressor support only 8-bit color because there are bands in the sky.

    Now, I have to make a version which is of very high quality that I can watch on my pc... I tried several codecs and it does not work.

    The problem is so long that there something on top of the png sequence in premirere pro as an image or something, it's like

    the displacement of the image in 8-bit color mode.

    It's using Avi Lagarith lossless codec

    Before there is a picture on top...

    ImageA.png

    Just after that, the image appears... As you can the there are a few bands on this image.

    I know it's subtle, but I want to know why this is happening.

    ImageB.png

    Is there something I'm missing... I took much too long to try to fix this.

    I ended up using the Quicktime animation codec for my video. The problem does not occur with this one, and I can't see any decline in the quality of the image.

    Now, I have a file compressed at low cost for online viewing and a huge file that I can watch on my computer.

    On a side note, can you guess how many hours it took for my computer make the png of this video sequence... 12 HOURS!

    Should I get a new computer...

    Thanks for the reply!

  • First Pro CC force restart my computer when I open a project

    Hello

    I have been using first Pro CC without problem on my laptop until today.  Today, I started the program and click on it to open a project, and then loading the project it dint rebooted my computer.  I tried 4 or 5 several times (closing all unnecessary background programs in the Manager of tasks, disabling Cortana, holding my cell phone on the table to prevent it from overheating and believe that it does not heat up too much, etc.) and every time he did exactly the same thing in the same exact spot, while loading a project.  Anyone know what is the cause and what can I do about it?  I have a Dell Inspiron 1500 series and I run Windows 10, I think it is the most recent update.  Data sheet: CPU is Intel Core i7-5500U CPU @ 2.40 GHz, 8 GB RAM, OS 64-bit and x 64 processor.

    Help, please!  I'm so frustrated.  It is now four o'clock in the morning and I have been looking and trying to solve this dedicated... longer that I should really admit.

    jessicab23331438 wrote:

    I think it is the most recent update.

    Can you open other projects, or start a new project?

    Have you recently installed fonts?

    You can do a system restore to a point before the update.

    Alternatively, you can try to update or restore your graphics driver.

  • How can I sync 2 sony AVCHD images from the camera on the "date" as a prelude and import it in first pro?

    I have 2 sony camera popular with the AVCHD file structure. The two cameras are the same. How can I sync 2 sony AVCHD images from the camera on the "date" as a prelude and import it in first pro? Im working with 6.0


    Now I see the date taken in the import screen until I click "ingest". When in the trash, this option is there, but no metadata in there. It is therefore impossible to import images from two cameras and have these sorted.


    How can I get this sorted out before, so I can export for the first?

    Thank you. Tom van den Dool

    Hi Tom,

    How can I sync 2 sony AVCHD images from the camera on the "date" as a prelude and import it in first pro? Im working with 6.0.

    Sorry, you can not do as a prelude. You can request a feature here: http://adobe.ly/feature_request

    Thank you

    Kevin

  • First Pro CC crash

    Hi all

    I just made the switch to first Pro CC and at halfway through my latest project, the application has started to plant all the time, and when I present the crash report, Adobe says that they do not find a problem.

    I use version Premiere Pro 7.2.2 on a trash can Mac Pro (Mavericks 10.9.3)

    Here is the crash report.  I tried to delete the media Cache files and nothing seems to help. Can anyone help?

    Process: Adobe Premiere Pro CC [19717]

    Path: / Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe first Pro CC

    ID: com.adobe.AdobePremierePro

    Version: 7.2.2 (7.2.2)

    Code type: X 86-64 (Native)

    Parent process: launchd [796]

    Responsible for: Adobe Premiere Pro CC [19717]

    ID: 1736816378

    Date/time: 08:55:00.518 2014-09-26 + 0100

    OS version: Mac OS X 10.9.3 (13 D 65)

    Report Version: 11

    Anonymous UUID: 04113131-7041-30A7-6DC5-71A9B4D97D74

    Crashed Thread: the queue on the expedition 10: com.apple.root.default - priority

    Exception type: EXC_BAD_ACCESS (SIGSEGV)

    Exception codes: KERN_INVALID_ADDRESS at 0x000000012dc6d000

    VM regions near 0x12dc6d000:

    VM_ALLOCATE 000000012dc23000-000000012dc6d000 [296K] rw-/ rwx SM = PRV

    ->

    BATTERY GUARD 000000012dc83000-000000012dc84000 [4K]-/ rwx SM DRAW keeps stack for the thread 35 =.

    Thread 0: Dispatch queue: com.apple.main - wire

    0 com.apple.CoreFoundation 0x00007fff8992cc62-[objectsWithOptions:passingTest sets:] + 194

    1 com.apple.AppKit 0x00007fff88205db2-[NSView (NSInternal) _uninstallRemovedTrackingAreas] + 314

    2 com.apple.AppKit 0x00007fff8830f579-[NSView (NSInternal) _updateTrackingAreas] + 679

    3 com.apple.AppKit 0x00007fff8830f8e7-[NSView (NSInternal) _updateTrackingAreas] + 1557

    4 com.apple.AppKit 0x00007fff8830f8e7-[NSView (NSInternal) _updateTrackingAreas] + 1557

    5 com.apple.AppKit 0x00007fff88365e24 _handleInvalidCursorRectsNote + 994

    6 com.apple.AppKit 0x00007fff889438a1 __35-[NSWindow _postInvalidCursorRects] + 46 _block_invoke2988

    7 com.apple.CoreFoundation 0x00007fff89905e17 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23

    8 com.apple.CoreFoundation 0x00007fff89905d87 __CFRunLoopDoObservers + 391

    com.apple.CoreFoundation 9 0x00007fff898f7468 __CFRunLoopRun + 776

    10 com.apple.CoreFoundation 0x00007fff898f6f25 CFRunLoopRunSpecific + 309

    11 com.apple.HIToolbox 0x00007fff8b50da0d RunCurrentEventLoopInMode + 226

    12 com.apple.HIToolbox 0x00007fff8b50d7b7 ReceiveNextEventCommon + 479

    13 com.apple.HIToolbox 0x00007fff8b50d5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65

    14 com.apple.AppKit 0x00007fff881c926e _DPSNextEvent + 1434

    15 com.apple.AppKit 0x00007fff881c88bb-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 122

    16 com.apple.AppKit 0x00007fff881bc9bc-[NSApplication run] + 553

    17 com.adobe.Frontend.framework 0x00000001000c684d FE: MacApplication::RunSelf() + 45

    18 com.adobe.Frontend.framework 0x000000010004642a FE::Application:Run(std::basic_string<unsigned_short,_std::char_traits<unsigned_short>,_dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned_short>_>_const&) + 4058

    19 com.adobe.Frontend.framework 0x00000001000c80c8 FE::AppMain (ASL::ObjectPtr < ASL::Module, ASL::AtomicValue > const &, std::basic_string < unsignedShort, std::char_traits < unsigned short > dvacore::utility:SmallBlockAllocator:STLAllocator < unsigned short > > const &, int, void *) + 296

    20 com.adobe.Frontend.framework 0x00000001000cf285 FE::Run (ASL::ObjectPtr < ASL::Module, ASL::AtomicValue > const &, std::basic_string < unsignedShort, std::char_traits < unsigned short > dvacore::utility:SmallBlockAllocator:STLAllocator < unsigned short > > const &, int) + 581

    21 main 0x00000001000018bc com.adobe.AdobePremierePro + 524

    22 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52

    .

    Thanks in advance for the help of everyone in this discussion.

    I have now created a project that doesn't crash!  HOORAY!

    How do I...?

    I have all my original Quicktime (originally Pro-Res 1920 x 1080) items dragged in AE and rendered uncompressed 8-bit versions of all.

    Then I carefully replaced all subrenders in my project now use the uncompressed... and so far (touch my wooden desk)... it is not breaking.

    Note: I kept my clips that had alpha as Lossless with Alpha channels (the good old reliable Animation million + codec, God bless you!)

    Seems to me that first Pro CC has problems with clips of previously used Pro-Res, that were once quite happily in FCP 7.

    My advice to all those affected by the same mistakes is crashing, is to re-encode your source clips. Uncompressed 8-bit was maybe a bit drastic, but I wanted to make sure I had "wild" media to start with.

    So, Adobe - please take note. This must be fixed.  This is my reccomendation for the next update!

Maybe you are looking for

  • New to Mac... security issue?

    Hi all First of all, I apologize because I know that this question is probably asked a LOT. Most of the answers I find is for quite awhile ago so I just want to know if this is still the standard? I am new to Mac computers. I've had my Mac Book Pro f

  • driver of HP pavilion 15 laptop - no43se

    Hi, I bought a new laptop no43se 15 hp pavilion Serial number: 5cd3522kz4 product: f4u24ea # abvmy issues, is I don't think the software drivers from HP site u can help me because I want to reach instale a windows and I need the drivers to complete t

  • Recovery of disk space problems.

    Whenever I run the disk cleanup on C:, the amount of available free space DECREASES immediately. Why? I ran the Disk Defragmenter (39 hours) and it did nothing. The c: drive was 60% fragmented before and after executing it. Windows 7. Acer Aspire lap

  • Last good known

    Need advice on how to create a last known good on my windows 7, 32 bit OS. I wear that windows has a copy to the location of F8: However, I would like to know how to create one at some point in time. Thank you. GregCY

  • Frustrated by Windows 7 and. DBX files

    Why my Windows 7 can't open .dbx on an old hard drive that comes from a computer that is running Windows XP and Outlook 6? The transfer does NOT work. I should find someone who is still under Windows XP. I could so see my e-mail address? SJ