First pro crashing while opening projects

Whenever I try to open a project, I've worked on I get and error and Premiere pro crashes. I found a solution in the form of the removal of my preferences, but I have to do this each time that doesn't seem normal.

First time using support so I don't know if I need to provide more

It's the crashreport

Signature of the problem:

Problem event name: APPCRASH

Name of the application: Adobe first Pro.exe

Application version: 7.2.1.4

Application timestamp: 52aed7f3

Fault Module name: aticfx64.dll

Fault Module Version: 8.17.10.1230

Timestamp of Module error: 52540642

Exception code: c0000005

Exception offset: 00000000000a1a4e

OS version: 6.1.7601.2.1.0.256.1

Locale ID: 3081

Additional information 1: 3f3b

More information 2: 3f3bfa8c58092881edeecad35641e2c4

3 more information: 7bc3

Additional information 4: 7bc34bbf1df47809e434a387a1f71c12

Hello justinB,.

Welcome to the Forums.

Go to the location of the aticfx.dll city and place it on your desktop. This file can be the result of improper installation of the graphics driver. Please launch Premier Pro and check if it works.

Kind regards

Vinay

Tags: Premiere

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