Frezzing and blue screen

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• Satellite A500 - crackling sounds and blue screen

  Hey everybody.

  I bought a laptop Toshiba Satellite A500-19w about 4 days ago (today it is Sunday, March 7, 2010).

  I had the sounds of crackling of my speakers which have been mentioned so many times in the forums, no real solution.
  I also experienced the crash of the blue screen, that's already happened 7 times while I was not strongly using my newly buy laptop.
  I'm not looking for a repair or a replacement, because I find it quite unacceptable to have to think about the errors, faults & fixes as much as the laptop is brand new.

  What I want is a refund, but I'm not sure on how to do it.

  I know that Toshiba has some sort of refund policy, but if someone can tell me exactly how it works, because I want to get rid of my laptop as soon as possible (I will not buy any more portable Toshiba, especially since I had some similar problems with my Qosmio f30).
  If someone can give me some guidance, because I don't want to be mocked or used and cheated out of refund.
  I bought my Toshiba in the Middle East (perhaps refund policies are different here).
  Thank you.

  Post edited by: mihran

  Hi mihran.

  If you want to pay off your laptop, you should talk with your computer store where you bought it. Only the can repay your laptop and not Toshiba directly.
  Of course it is also depending on the country where you life, but normally you can pay within 14 days I think. So in your case I speak with the seller or give them a call. They explain how to do this.

  But let me give you a little advice: regarding your problems with the crackling sound and blue screen I recommend that you contact an authorized service provider or ask a new A500 (this should be possible if you have only 4 days). Generally, I can say that a friend of mine has Satellite A500 and he is quite satisfied with her. This laptop has a great design equipped with new material for a good price. :)

• Re: Can't do and blue screen with the recovery tool

  Hello

  After I start my computer, leaving the office, but I can't do anything, everything freezes!

  I tried the recovery (with F8) tool and it starts, but after a while the bluescreen apears.

  Can someone tell me what is the problem?

  Thank you

  Hey,.

  What laptop, you have exactly and blue screen appears exactly?

  If disk HARD recovery doesn't work you should try the Toshiba Recovery disk recovery facility.

• Cannot install windows - MEMORY_MANAGEMENT exception and blue screen

  Hello

  IM unable to install windows on my laptop computer, because whenever I try to install it, after installation there is exception MEMORY_MANAGEMENT and blue screen. It all started since a few exceptions on my previous windows which gives began several exceptions like DRIVER_IRQL_NOT_LESS_OR_EQUAL as errors and PC rebooted each time. Then I thought to install new windows and the problem started. I'll be very grateful if you look forward to my problem

  Thanks :)

  First run Memtest86 +:

  It runs from a floppy disk or CD and should eliminate or confirm if one or more of your memory
  sticks are bad or the values of the SPD in the BIOS are correct.
  Let it run for as long as you can: 2,4,6,8 or several hours (at least 3 full passes), so no errors at that time then your ram is OK.
  http://www.memtest.org/
  Memtest86 + Guide/How To (use the.) ISO to create a bootable CD)
  http://www.overclockers.com/forums/showthread.php?t=409152

  Hard drive test:
  (1) If you do not know your readers make / model number AND your computer is no longer able to load Windows:
  (a) Renmove the drive of your desktop and check the label for the serial number and model.
  (b) remove the bottom cover of your laptop, remove the disc and check the label for the serial number and model.

  (2) If Windows is still usable, install 'Speccy', it provides information of the computer/system in detail on your:
  OS, CPU, RAM, motherboard, graphics, Hard Drive, optical, Audio, peripherals, network.
  Note: Option RAM indicates number of slots, DRAM Timing.
  Works your memory speed (frequency). The nominal frequency of your memory.
  http://www.Piriform.com/Speccy

  Test drive - create a Bootable CD:
  (or connect the drive to anther PC and install the appropriate test software)

  Note: Reliability of the drive hard has come the way down over the last 24 months and improved a bit lately according to manufacturing.
  Ranging from 5 to 25% (depending on the make and model) new hard disks are defective.

  List the factory utilities, walk.
  If you have a new hard drive Seagate the very next thing would be to download Seagate Seatools
  (bootable CD) and check bad sectors.
  SeaTools for information: http://www.seagate.com/support/downloads/seatools/
  SeaTools for Windows download: http://www.seagate.com/support/internal-hard-drives/enterprise-hard-drives/saturn/seatools-win-master/
  SeaTools for DOS download:
  http://www.Seagate.com/support/internal-hard-drives/consumer-electronics/LD25-series/SeaTools-DOS-master/

  For Western Digital disks, download the file .iso from WdDiag:
  http://support.wdc.com/product/download.asp?GroupId=613&lang=en

  Samsung Estool: http://www.samsung.com/global/business/hdd/support/utilities/ES_Tool.html
  Samsung Disk Manager software: http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm

  Hitachi Drive Fitness Test Software: http://www.hgst.com/hdd/support/download.htm#DFT
  Diagnostic tool available for use by customers who believe that having a brand Toshiba Fujitsu hard drive:
  http://SDD.Toshiba.com/main.aspx?path=ServicesandSupport/WarrantySupport/SoftwareUtilities

  Notice of Fujitsu drive management utility: http://www.fujitsu.com/us/services/computing/storage/hdd/

  Toshiba CD bootable: (BACK Diagnostic Tool version 7.0 for IDE/ATA/SATA hard disks)
  http://SDD.Toshiba.com/main.aspx?path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

  Also try Home Edition free Partition Wizard option "Test of disc surface":
  http://www.partitionwizard.com/free-partition-manager.html

  = Test SSD - modified software: 24/10/14 =.

  Intel® drive SSD Toolbox
  https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&DwnldID=18455

  Corsair SSD Toolbox:
  http://www.Corsair.com/en-us/blog/2013/may/the-Corsair-SSD-Toolbox

  Toolbox of Kingston:
  http://www.Kingston.com/us/support/technical/sandforce_ssd_toolbox.aspx

  OCZ Toolbox: http://ocz.com/consumer/download/firmware

  PNY support: http://www.pny.com/support/contact-us

  Samsung: http://www.samsung.com/global/business/semiconductor/minisite/SSD/global/html/about/whitepaper07.html
  Samsung Magican review:
  http://www.TweakTown.com/articles/5638/Samsung-magician-4-2-first-look-new-SSD-Toolkit-adds-rapid-mode/index.html

  SanDisk SSD Toolkit: http://kb.sandisk.com/app/answers/detail/a_id/9328/

  Seagate: http://www.seagate.com/support/internal-hard-drives/laptop-hard-drives/laptop-600-ssd/

  Life of the SSD: http://ssd-life.com/

  J W Stuart: http://www.pagestart.com

• HP elite e9160f had compatible windows error/process stop notice and blue screen freezes.

  HP e9160f Vista Home Premium running is compatible notice of error switch Windows and blue screen freezes.  Any suggestions?

  I went ahead and ran the HP disks to reset to the factory settings and loaded Windows 7.  No problems now!  Thank you for your help and persistence.

• iPhone 5 s Apple logo and blue screen bucle

  Hello, I have zero return my iPhone 5 s to its factory settings, and it seems that my iPhone has consumed all the battery while it was restoring (I reset phone, no iTunes).

  It took 45 minutes, and then he went off of the power. Now when I connect it to my pc iTunes does not show the phone icon. And when I try to turn it on there is a logo of apple for a few seconds and then comes the blue screen (never shown before the reset on the back). And it keeps it time and time again.

  What can I do?

  Hello

  Try the steps detailed here under the heading "If your device turns on but freezes when starting upwards":

  If your iPhone, iPad or iPod touch won't turn on - Apple Support

• Satellite C660 and blue screen

  Hey,.

  So after trying to install the bios update v 1.30 in the toshiba bulletin board blue screen appears for only a second, and then the computer restarts after you restart it asks "Unexpected Windows shut down, searching for solutions" additional info:

  Issue name: blue screen
  Version of the OS - 6.1.7600.2.0.0.768.3
  ID of locale - 3081

  BCCode - e4
  BCP1 - 00000001
  BCP2 - 8AB1FCA8
  BCP3 - 00000000
  BCP4 - 00000000

  OS version - 6_1_7600
  Service Pack - _0_0
  Product - 768_1

  Files
  C:\windows\minidump\060111-31590-01.dmp
  C:\users\teejays\appdata\local\temp\wer-68936-0.SysData.XML

  ADWARE TRACKING COOKIE.

  any advice with this problem would be appreciated muchly.
  Thank you, Oliver.

  Stand by.
  You can start your laptop properly?
  You can use the preinstalled operating system?

  Blue screen appears when you try to update the BIOS only?

• restarts and blue screen m30 852

  Hi all
  I bought the M30 852 almost 4 weeks and installed a memory of 512 MB to the 512 MB already existing. And from day one the laptop had repeatedly restarted after a quick blue screen. After doing a search, I found that the supplier has provided the wrong update memory, I removed the 'bad' RAM to correct the problem, but the problem, although miniized, it always happens on rare occasions.
  Should I try re-installing the software of the window using the recovery disk? or return the unit to the dealer?
  And being as designated on the web that the 'blue screen' is mainky assosiated with faulty memory, it is a software that allows to test the RAM in the computer?

  Any help in this matter is greatly appreciated.

  concerning

  Hi maverick_f1

  I can tell you what _I_ used to check the memory on my laptop. I'm not sure that this is the most convenient solution...
  I used a linux Live CD Knoppix 3.7 distribution. After you download and burn the iso of the distribution (http://www.knoppix.net) restart the laptop and set the startup order CD-ROM, HARD drive, etc. Restart and at the first screem press F2, then type memtest (instructions are on the screen...)

  You could try to find tests of memory applications based on Windows at http://www.download.com

  To check what type of memory you need you can use the assistants of http://www.crucial.com or http://www.offtek.co.uk

  I am not an expert, but I think that the blue screen could come from some bad drivers as well... Make a new installation, then check the toshiba website (http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp?service=EU) to see if there are newer versions of the drivers...

• Satellite Pro L510 - crashes and blue screen

  Hello
  I am a new user of the Toshiba Satellite Pro L510, since last September, barely 3 months.
  Recently, had met 2 crashes (2nd is today s). As it happened today, there are blue screen that appears, which included messages like 'crash', 'written' physical memory... etc.

  In addition to send it for repair for this new laptop, I don't know what is the best way to manage this accident and what might be the best way to prevent this accident.

  Recently I installed programs such as Microsoft SQL Server 2008, anti-virus program (Sophos), which I think are necessary (the first was for my studies as well).

  Would appreciate any pointers to advise me if these could be the causes of the accident, and that I have to do to keep the better laptop or y at - it any generic deficiency maybe I should take notes.

  Thanks in advance for any advice for this laptop.
  Kind regards

  Hey,.

  First of all, I must say it is very difficult to say whether this problem is software or hardware related, but in most cases these accidents are caused by software or drivers...

  I put t know how many programs you have installed, what OS you use and if there are compatibility problems, but you can test it yourself: Toshiba start recovery disc recovery facility. After that, you have the same settings that you have purchased.

  You should examine it a little these parameters. If everything is ok, it was just a problem software or driver. ;)

• Freezing and blue screen

  After that a windows update 2 days ago, I can not access my computer for more than 5 minutes before it freezes or plunges into a blue screen of death. I can't only run in safe mode. I have attempted system restore points, but cannot get it to complete before the computer freezes... No indication as to what is happening

  loakii,

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  Or you can...

  Start a free Windows Update support incident email request:

  https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

  Buying to meet problems installing Microsoft security updates also can visit the following page for assistance:https://consumersecuritysupport.microsoft.com/

  For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:http://support.microsoft.com/common/international.aspx

  For enterprise customers, support for security updates is available through your usual support contacts.

• Error on kernel stack inpage error and blue screen

  (Note: this post was created on behalf of another user.)

  Recently, my PC had blue screen errors.  Thinking it was probably a problem of aging HD, the HD has been replaced and a new install of Win XP Home Edition with Service Pack 2.  Blue screens persist despite the new drive.

  The error is a "Kernel Stack Inpage Error".

  It is a new drive with the same errors as before so I think that it is not a virus and probably a problem with another piece of hardware.  There is a minidump file available if need be.

  Can someone please help with these errors?

  Thank you.

  If you would like to get BSV and run it, then choose:

  Options, lower pane Mode, all the drivers

  You'll be on your way and see the battery and your ATI drivers.

  Updates Microsoft released the second Tuesday of each month (Patch Tuesday) so it would be on 07/12, but since you have SP2, I can't say what would happen or what updates you decided to install.  If you have accepted the recommendations of MS for video drivers (which are usually poorly), who knows what is happening.

• When connecting through vpn system get restarted and blue screen in win xp3. How to solve this problem?

  I have everyone!

  I want to connect my people by VPN, once install the vpn and attempt to login system download blue screen and restarted in win xp3. How to solve this problem?

  Hi Satya,

  The question you have posted is related to the VPN connection and would be better suited to the TechNet community.

  Please visit the link below to find a community that will provide the support you want.
  http://social.technet.Microsoft.com/forums/en/itproxpsp/threads

• conmputer crashes and blue screen appears and the computer restarts

  my computer guard crash blue screen appears and then the computer restarts, reinstalled windows xp and the problem persists

  If you reinstalled Windows, then you can be sure that it is hardware related.

  The three most likely culprits are the processor, graphics or RAM card. Unfortunately exactly identify the problem will always be tricky unless you have access to the spare parts that you can switch to turn.
  Neil
  www.nwarwick.co.UK

• Please help - Virus? Can not enable automatic updates and blue screens during the virus scan

  Hi, I think I might have a virus.  Here are the symptoms:

  • I can't activate the automatic updates
  • MS Security Essentials blue-screens in an analysis complete (I can do a quick scan)
  • I was able to run a quick scan of the Scanner for MS without problem.
  • When you open Internet Explorer I always get "stopped unexpectedly" and it gives me a choice to go to the previous page or home page
  • I have AVG Antivirus but it was blue-screening during a scan, so I uninstalled and installed MS Security Essentials
  • I ran a chkdsk /r and no errors not found on my hard drive

  I searched the internet and I tried a few suggestions, but so far I have not made progress.

  I am running XP SP3 and I don't remember disabling the automatic updates.

  I am open to any suggestions, just some guidelines at this stage.

  Hello

  ·         What exactly happens when you try to activate the automatic update?

  ·         You receive no error message from error code?

  I suggest to reset the Windows Update components and check if the problem persists. Visit the following link and click on Fixit.

   

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  You can also view the article mentioned for more information below:

  You can not turn on automatic updates on a Windows XP Service Pack 2 computer

  http://support.Microsoft.com/kb/916261

   

  Note: The article also applies to Windows XP service pack 3.

  Let us know if it helps.

• 1000008e and blue screen errors c5

  Hi someone can help me with blue screen errors? I get them all a few days or more. I tried to update some drivers for my laptop (Dell Inspiron 1545)

  and I always do those windows when they appear.

  The two that I got today are:

  Product
  Windows

  Problem
  Stop unexpectedly

  Date
  10/01/2011 13:43

  Status
  Solution available

  Signature of the problem
  Problem event name: BlueScreen
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 2057

  Files helping to describe the problem (some files may be is no longer available)
  Mini100111 - 02.dmp
  SysData. XML
  Version.txt

  Additional information about the problem
  BCCode: c5
  BCP1: 01FFE68C
  BCP2: 00000002
  BCP3: 00000001
  BCP4: 8C12E010
  OS version: 6_0_6002
  Service Pack: 2_0
  Product: 768_1
  Information about the server: 03ef9b1f-2a5a-45e3-b3a6-5fd007644934

  1 today:

  Product
  Windows

  Problem
  Stop unexpectedly

  Date
  10/01/2011 11:43

  Status
  Report sent

  Signature of the problem
  Problem event name: BlueScreen
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 2057

  Files helping to describe the problem (some files may be is no longer available)
  Mini100111 - 01.dmp
  SysData. XML
  Version.txt

  Additional information about the problem
  BCCode: 1000008e
  BCP1: C0000005
  BCP2: 8 128770
  BCP3: BF7AD7FC
  BCP4: 00000000
  OS version: 6_0_6002
  Service Pack: 2_0
  Product: 768_1
  Information about the server: 8864aed8-7896-422f-b5d6-99e51972bfc1

  Thank you

  Gill

  Hello GMS611,

  Looking at the Dell site for the error that you specified, you have confirmed that all drivers, firmware, and BIOS are updated? Are you getting this error when you start?  I want to confirm you are updated and then run a check disk as Abdul suggested.  Please let us know status.

  Dell support:

  http://support.Dell.com/support/downloads/DriversList.aspx?c=US&CS=19&l=en&s=DHS&ServiceTag=&SystemID=INSPIRON1545&OS=WLH&OSL=en&CATID=&impid=

  Thank you